I passionately believe that Business Systems have been, over a 28 year period, one of the true champions in our industry.
October 14, 2016 4:44 PM

Company News

Read More | Post News Resilient plc and Business Systems Ltd partner
Resilient plc and Business Systems (UK) Ltd announced a strategic partnership to address the growing market demand for call recording solutions enabling compliance to both MiFID II and GDPR.
October 5, 2017 3:49 PM Business Systems Wins Compliance Project of the Year Award
Business Systems has won the award for Compliance Project of the Year at the FStech Awards 2017, with its Vocal Wordwach solution.
April 5, 2017 2:22 PM

Read More | Post an Article Hexagon Housing Uses Call Recording To Put Residents First
This case study highlights how Hexagon Housing Association’s recent investment in call recording technology is helping them better meet service levels and the needs of their residents.
December 23, 2014 5:00 AM This UK Contact Centre case study highlights the key drivers behind multi-channel contact centre ‘Hillarys’ recent investment in Red Box Recorders call recording and quality monitoring technology from Business Systems (UK) Ltd.
June 19, 2014 5:00 AM

General Videos August 3, 2018 5:00 AM
Business Systems (UK) Ltd and NICE Ltd Access All-Industry Social Posts! Business Systems UK Ltd - Proactive Call Extraction: Identifying Risks Before They Happen
Another day another regulation: Identifying Risks before they happen with Call Extraction
As data r...
September 18, 2018 5:00 AM The robots are ready, but are you? Sometimes you just have to stop what you're doing and take a step back. Don't get left behind.... #RPA #automation #Robots #automationtools 57 Minutes Ago Beginning your journey with Robotic Process Automation? Read our Insiders Guide to RPA, Part 3. We investigate the pros and cons of out-sourcing it or running it in-house, identifying processes and embracing change #RPA #Robotics #automation https://www.businesssystemsuk.co.uk/blog/2018/10/10/an-insiders-guide-to-robotic-process-automation-beginning-the-journey/
October 12, 2018 1:00 PM Confused about where to start with Robotic Process Automation? Read our Insiders Guide to RPA, Part 2. Here we look at analysing desktop activities, attended automation and the difference between attended and unattended #automation #robot #RPA https://tinyurl.com/y7gjkwch
October 11, 2018 8:51 AM The pressure of rising customer expectations makes it easy to jump in and build new engagement and customer service #channels . However, do you really need all of them? Find out how using #personas can help you define your #customerservice . #custserv http://customerthink.com/using-personas-to-define-customer-service/ October 8, 2018 4:44 PM Speech Analytics is a must for compliance - Read our blog to understand how you can prevent issues from escalating by being proactive with 'high risk' keywords and phrases #speechanalytics https://tinyurl.com/ycrdktd9
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