Use of personally identifiable information Personally identifiable information is used internally by Valve to deliver, develop and improve products, content and services, to which users have subscribed, and to answer users requests. In addition, Valve may allow third parties performing services under contract with Valve, such as order or payment processors or merchandise warehouse and fulfillment services, located in and outside the European Union, to access and use personally identifiable information, but only to the extent necessary to provide those services. 