Users who have the status of consumers or users as defined by Spanish legislation and reside in the European Union, if they have had a problem with an online purchase made from Anicovem, to try to reach an out-of-court settlement can go to the Online Dispute Resolution Platform, created by the European Union and developed by the European Commission under Regulation (EU) 524/2013.
Ndị ọrụ nwere ọnọdụ nke ndị ahịa ma ọ bụ ndị ọrụ dị ka ụkpụrụ Spanish si kọwaa ma biri na European Union, ọ bụrụ na ha nwere nsogbu na ịzụrụ ihe n'ịntanetị mere na AB Internet Networks 2008 SL, iji gbalịa iru nkwekọrịta nke ụlọ ikpe nwere ike ịga ka Ihe Mkpebi Mkpebi Ntanetị n'ịntanetị, nke European Union mepụtara ma mepụtara ya na European Commission n'okpuru Iwu (EU) 524/2013.