Users who have the status of consumers or users as defined by Spanish regulations and reside in the European Union, if they have had a problem with an online purchase made to AB Internet Networks 2008 SL, to try to reach an out-of-court agreement can go to Online Dispute Resolution Platform, created by the European Union and developed by the European Commission under the Regulation (EU) 524 / 2013.
Ndị ọrụ nwere ọnọdụ nke ndị na-eri ma ọ bụ ndị ọrụ dịka akọwapụtara site na ụkpụrụ Spanish ma biri na European Union, ọ bụrụ na ha nwere nsogbu na ịzụrụ ihe n'ịntanetị mere María Ángeles Franco Arce, iji gbalịa iru nkwekọrịta nke ụlọ ikpe nwere ike gaa na Ihe Mkpebi Mkpebi Ntanetị n'ịntanetị, nke European Union mepụtara ma mepụtara ya na European Commission n'okpuru Iwu (EU) 524/2013.