That being said, it's best to pair your CES metric with another customer satisfaction survey, Net Promoter Score (NPS).
Ozugbo ị nwetara metrics ndị a, ị nwere ike ịkwalite ọkaibe gị site na inyocha gị ezi ndị ahịa iji ngwakọta nke afọ ojuju ndị ahịa gị (CSAT), Net Akara Onye Nkwalite (NPS), na Ahịa Mgbalị Ndị Ahịa (CES).