According to research by Forrester, 44% of respondents said that having a person answer their questions while they were in the middle of an online purchase was one of the most important features a website could offer.
N'ezie, na nyocha emere Forrester, 44% nke ndị zaghachiri kwuru na inwe onye dị ndụ na-aza ajụjụ ha mgbe ha nọ n'etiti ịzụrụ ihe n'ịntanetị bụ otu n'ime atụmatụ ndị kachasị mkpa weebụsaịtị nwere ike ịnye.