In order to succeed in a customer-centric market, companies must focus on the experience; they must empathize with and listen to customer feedback to continually improve the experiences they create and deliver.
Iji nwee ihe ịga nke ọma n'ahịa ahịa ndị ahịa, ụlọ ọrụ ga-elekwasị anya na ahụmịhe; ha kwesiri inwe obi ebere na ige nti na nzaghachi ndi ahia ka ha na -eme ka ihe omuma ha meputara ma ziputa.