According to research by Forrester, 44% of online consumers say that having questions answered by a live person while in the middle of an online purchase is one of the most important features a website can offer.
N'ezie, na nyocha emere Forrester, 44% nke ndị zaghachiri kwuru na inwe onye dị ndụ na-aza ajụjụ ha mgbe ha nọ n'etiti ịzụrụ ihe n'ịntanetị bụ otu n'ime atụmatụ ndị kachasị mkpa weebụsaịtị nwere ike ịnye.