If banks do head towards a branchless model, they must be able to provide a personal, or human experience to keep customers loyal.
Fa go ka pakwa gore ntsu e bolaile seruiwa, barui ba tshwanetse go golagana le bolaodi jwa tshomarelo-tlhagô jo bo gaufi kgotsa moitseanape go mo thusa go hudusa sesenyi seo.