Trewatha & Newport defines decision making process as follows:, "Decision-making involves the selection of a course of action from among two or more possible alternatives in order to arrive at a solution for a given problem."
Maphike le Mohatlane (2002:22) ba tshegetsa ntlha e ka go di baya jaana: 'Kgohlano e tliswa ke phapano ya maikutlo kapa menahano pakeng tsa dipapadi tse pedi ho isa ho feta hodimo tjhadimo e itseng ya bophelo.'