ማዕከሉ በዓመቱ ውስጥ ከግለሰቦች እና ከንግድ ተቋማት 467 ሺህ 361 ቅሬታዎችን የተቀበለ ሲሆን፥ ከፈረንጆቹ 2000 ጀምሮ አምስት ሚሊየን ቅሬታወችን ማስተናገዱንም አስታውሷል።
It received 467,361 complaints from individuals and businesses during the year and has had nearly five million since its inception in 2000.