ማንኛውም አቤቱታ አቅራቢ ወይም ሕጋዊ ወኪሉ የተዘጋጀውን የአቤቱታ ማቅረቢያ ቅጽ በመሙላት ቅሬታውን በሚከተሉት መንገዶች ሊያቀርብ ይችላል፡-
Any client who wishes to submit a complaint or grievance is advised to complete a Complaint Form and to send it to the Company in one of the following ways: