It revealed the two most important factors in building consumer trust in travel agencies and travel suppliers, such as airlines, are having 'no hidden costs' (55%) and 'fully flexible or refundable products' (45%).
Mareykanka gudahiisa, waxay shaaca ka qaaday labada arrimood ee ugu muhiimsan ee dhiska kalsoonida macaamiisha ee wakaaladaha safarka iyo alaab-qeybiyeyaasha safarka, sida shirkadaha diyaaradaha, oo 'aan lahayn qarash qarsoon' (64%) iyo 'alaab si buuxda u jajaban ama la soo celin karo' (55%).