ITIL is a set of best practices for IT Service Management (ITSM) which helps in the achievement of efficient support & delivery of high-end yet affordable IT services.
ITIL waa habka ugu wanaagsan ee loogu talagalay Maareynta Adeegga IT (ITSM) kaas oo gacan ka geysanaya helitaanka taageero wax ku ool ah iyo keenid adeegyo farsamo oo tayo sare leh.