Users who have the status of consumers or users as defined by Spanish regulations and reside in the European Union, if they have had a problem with an online purchase made to AB Internet Networks 2008 SL, to try to reach an out-of-court agreement can go to Online Dispute Resolution Platform, created by the European Union and developed by the European Commission under the Regulation (EU) 524 / 2013.
Isticmaalayaasha leh xaaladda macaamiisha ama adeegsadayaasha sida lagu qeexay qawaaniinta Isbaanishka ee degan Midowga Yurub, haddii ay dhibaato ku qabaan iibsiga khadka tooska ah ee laga sameeyay Shabakadaha Internetka ee AB ee 2008 SL, si ay isugu dayaan inay u gaaraan heshiis maxkamadda ka baxsan ayaa tegi kara ku Madasha Xalinta Khilaafaadka ee khadka tooska ah, oo ay abuureen Midowga Yurub ayna soo saareen Komishanka Yurub ee hoos imanaya Xeer (EU) 524/2013.