For what it's worth, my brother has been in contact with Steam support and they did say they are going to try to investigate the issue on their own.
Walaaca la xiriira in Codadka lakala iibsanayo oo uu jiro Musuq ayuu sheegay in ay tahay sheeko taagan oo xalkeedana lagu jiro,waxaase uu xaqiijiyay in ay wadaan dadaall la isku dayayo in arrintaas lagu xakameeyo.