It revealed the two most important factors in building consumer trust in travel agencies and travel suppliers, such as airlines, are having 'no hidden costs' (55 per cent) and 'fully flexible or refundable products' (45 per cent).
Mareykanka gudahiisa, waxay shaaca ka qaaday labada arrimood ee ugu muhiimsan ee dhiska kalsoonida macaamiisha ee wakaaladaha safarka iyo alaab-qeybiyeyaasha safarka, sida shirkadaha diyaaradaha, oo 'aan lahayn qarash qarsoon' (64%) iyo 'alaab si buuxda u jajaban ama la soo celin karo' (55%).