You should be allowing at least 36 hours for a response to most emails, unless a shorter time frame has been established.
Waa inaad u oggolaataa ugu yaraan saddex toddobaad si aad ugu sii darto wargeysyada maxalliga ah Macluumaadka badanaa kuma soo baxo daabac ilaa ugu yaraan hal usbuuc ka dib waqtiga kama dambaysta ah ee warqadda.