This 3-day course is aimed at those wishing to demonstrate a Foundation-level knowledge concerning ISO/IEC 20000 and its use in a typical IT service provider organization.
Koorsadan 3-waxaa loogu talagalay kuwa doonaya in ay muujiyaan aqoon aasaasi ah oo ku saabsan ISO / IEC 20000 iyo adeegsigeeda adeegga bixiyaha adeegga caadiga ah ee IT.