If they are capable of having a coherent conversation, don't be afraid to go into detail and ask pointed questions like; Did somebody hurt you?
Haddii aanad xal u helin isla wakhtigaana waxaa dhacda inaad culays ka dareento maskaxda, Inaad is weydiiso su'aalo kale sida qofkii falka geystay sida uu ahaa markuu falkan geysanayey?