According to the SAIA, we should follow the guidance of the Ombudsman for Short-term Insurance (OSTI) who, as far back as May 2007, ruled that insurers should not refuse to entertain the insured's claim, if the driver's licence or licence disc has expired.
Ithe izinkampani zilandela umyalelo we-Ombudsman for Short-term Insurance (OSTI) eyathi izinkampani kumele zingasichithi isicelo sokukhokhelwa uma izincwadi zokushayela ziphelelwe yisikhathi noma i-license disc yemoto.