Public Relations is a set of management, supervisory, and technical functions that foster an organization's ability to strategically listen to, appreciate, and respond to those persons whose mutually beneficial relationships with the organization are necessary if it is to achieve its missions and values.
Ubudlelwano Bomphakathi iqoqo lokuphatha, ukuphatha, kanye nemisebenzi yezobuchwepheshe ekhuthaza ikhono lenhlangano lokulalela ngamasu, ukwazisa, kanye nokuphendula kulabo bantu abanobudlelwano obuzuzisayo nenhlangano obudingekayo uma kuzotholwa ukuthunywa kanye namagugu alo.