Almost 50% of all social media users have used social customer service, including roughly a third of those over 65.
Cishe i-50% yabo bonke abasebenzisi bezindaba zenhlalo basebenzise izinsizakalo zamakhasimende ezenhlalo, kufaka phakathi cishe ingxenye yesithathu yalabo abaneminyaka engaphezu kwengama-65.