2 It can help in not only providing a better and more timely service but also through data mining and decision-support systems to detect new trends in client expectations.
2 Kungasiza e hhayi kuphela isevisi kangcono futhi sisebenza kakhulu, kodwa nangemizamo yezimayini idatha kanye nesinqumo-support izinhlelo bona izitayela ezintsha in nokulindelwe ngamakhasimende.