Before someone buys your service or product, they are already two-thirds of the way to a decision.
Ngesikhathi elinye ibhizinisi lixhumana nebhizinisi lakho ukuthenga umkhiqizo noma insizakalo yakho, kunjalo izingxenye ezimbili kwezintathu kuya kumaphesenti angama-90 ohambo lwabo lokuthenga.