Voice assistant users are currently spending three percent of their total consumer expenditure via voice assistants, but this is expected to increase to 18 percent in the next three years, reducing share of physical stores (45 percent) and websites (37 percent).
Abasebenzisi abasiza ngezwi njengamanje basebenzisa u-3% wemali esetshenzisiwe yabathengi ngabasizi bezwi, kepha lokhu kulindeleke ukuthi kukhuphuke kuye ku-18% eminyakeni emithathu ezayo, kunciphise isabelo sezitolo ezingokwenyama (45%) namawebhusayithi (37%).