OTAs are unlikely to be overtaken anytime soon, however, leading service providers with a strong social media presence, and an easy to use online platform and travel app, will be able to more effectively personalize offerings and service today's traveler, thereby allowing them to exploit this 'window of opportunity'.
Ama-OTA kungenzeka angadlulwa nganoma yisiphi isikhathi maduzane, kepha-ke, abahlinzeki bezinsizakalo abahamba phambili abanokuxhumana okuqinile kwezenhlalo, futhi okulula ukusebenzisa ipulatifomu nohlelo lokusebenza lokuhamba, bazokwazi ukwenza ngokunenzuzo iminikelo futhi basebenzise isihambi sanamuhla, ngaleyo ndlela babavumele ukuthi baxhaphaze leli 'windi lamathuba'.