To this end, we not only want to know what our clients, prospects, peers, business partners, subordinates, and supervisors think of us already, but we also want to know what they'd like to think of us so we can conform to their expectations.
Bethu kuphela kodwa izosabalala nakumakhasimende, izinkontileka nabanye ababambe iqhaza kwa- Sappi, ukuze bakuqondisise ukuthi sisebenzisana kanjani nabo futhi bakwazi nesikulindele kubona uma senza ibhizinisi.