This article is meant to give you 12 ideas to understand what kind of people you're talking to, what they want from you and how you can help them through your content or service.
Le ndatshana yenzelwe ukukunika imibono ye-12 ukuze uqonde ukuthi uluhlobo luni lwabantu okhuluma nalo, ukuthi yini abayifunayo kuwe nokuthi ungabasiza kanjani ngokuqukethwe noma insizakalo yakho.