We were, of course pleased that you continued to stay in the cottage thereafter but requested a FULL refund upon you return home (this despite the fact we had got the heating restarted in less than a day!) and you had hot water throughout.
Lesi sinkwa somphako wethu sasithatha sisashisa ezindlini zethu ngosuku esaphuma ngalo ukuba siye kini; kepha manje, bhekani, sesomile, sikhuntile;