To ensure a seamless customer journey, it is integral for a CMS to run smoothly when used in conjunction with other platforms, such as Customer Relationship Management (CRM) systems.
Ukuqinisekisa uhambo lwamakhasimende olungenamthungo, kubalulekile ukuthi i-CMS isebenze kahle lapho isetshenziswa ngokuhlangana namanye amapulatifomu, njengezinhlelo zeCustomer Relationship Management (CRM).