IVR: Interactive Voice Response: a technology which makes it possible for a computer to interact with humans on the phone.
IVR - Ukuphendula Ngezwi Okusebenzisana: Ukuphendula ngezwi okusebenzisana ubuchwepheshe obuvumela abantu ukuthi bahlanganyele nohlelo lwefoni olusetshenziswa yikhompyutha.