4.7 If the complaint has been handled satisfactorily, the Complainant, the complaints officer and the person who is the subject of the complaint shall sign the decision on the validity of the complaint.
5.6 Uma isikhalazo sasingathwa ngendlela egculisayo, ummangali, isikhulu sezikhalazo kanye nomuntu okufakwe ngaye isikhalazo bazosayina umbono ngokufaneleka kwesikhalazo.