Social media can be analyzed for intelligence, monitored for feedback and opportunities, used to communicate with prospects and customers, used to target and promote your brand to relevant audiences, and leveraged to increase your employees' and brand's authority and reputation.
Imithombo yezokuxhumana ingahlaziywa ngobuhlakani, ibhekwe ukuthola impendulo namathuba, isetshenziselwe ukuxhumana namathemba namakhasimende, isetshenziselwa ukukhomba nokwazisa ngomkhiqizo wakho kuzethameli ezifanele, futhi kunikezwe amandla ukwandisa igunya nodumo lwabasebenzi bakho nomkhiqizo.