The exemplary shared services recorded a notable 85 per cent saving in cost as compared to single implementation, with increases of the customer satisfaction index year after year. To date, lGov*Net is providing a total of 43 Gbps of bandwidth to 100 per cent of the Government, connecting a total of 10 400 agencies comprising ministries, diplomatic missions, state governments, local authorities, hospitals, schools and public sector data centres at various international, urban, suburban and rural locations using the IP-Based Virtual Private Network Service, metro-e, asymmetric digital subscriber line and very small aperture terminal technology. The success of lGov*Net has been crucial in ensuring an efficient government service delivery.