It looks at the theoretical and conceptual framework for public sector innovations. The central analytical premise is predicated on the diffusion theory of innovation as it relates to the supply- and demand-side adoption of innovations in the delivery of converged public services. The focus is on the Huduma Kenya programme, as a major public service innovation. Also presented are the strategic options for leveraging the Kenyan experience to scale impacts on public service delivery both locally and regionally. The Huduma Kenya trajectory suggests sector-wide innovations can be capital-intensive. As a result, such large-scale projects require direct top-level government support and political goodwill and the accompanying budget prioritisation.