Although NGO facilities provide free services, the slum dwellers did not prefer them for minor illnesses, as the service hours (most often from 9 a.m. to 1 p.m.) conflicted with their working hours and, more importantly, waiting times were too long. The study found a good number of women (55.17 per cent) having antenatal visits (1-3) during pregnancy, while the number of them opting for post-natal care was negligible (13.79 per cent). Of these sources, the utilization of city corporation services was the least common (10 per cent), while NGOs were the most popular source (24 per cent) and chemist shops were the second most popular. If they are not cured from these sources, then they are taken to hospitals or clinics.