Similarly in Zambia, access is the lowest ranked reason ("Internet service is not available in the area"), reported by 7% of respondents. The main barrier to Internet access in Zambia is skills ("Lack of knowledge or skills to use the Internet") cited by 54% of respondents. In Zambia, Skills refers to "Lack of knowledge or skills to use the Internet", Affordability (equipment) to "Cost of equipment is too high", Affordability (service charge) to "Cost of Internet is too high", Access to “Internet service is not available in the area" and Other to "Cultural reasons." National Survey on Access to and Usage of ICTServices in Malawi and Zambia Information and Communications Technology Authority (ZICTA).