It is a governance instrument that can help achieve better outcomes in terms of efficiency, transparency, inclusiveness and equity when managing the delivery of water supply and wastewater services. Stakeholder engagement can also be a powerful tool to address territorial and institutional fragmentation, align divergent objectives, improve the accountability of decision makers and service providers, and support result-oriented action (OECD, 2011). Some of these tools are already in place in Jordan and positive changes are taking place through strategic planning, innovative platforms and communication strategies to better involve stakeholders. The following sections shed light on how some of the existing instruments in Jordan could be improved, which information gaps need to be bridged, how to strengthen the multi-stakeholder interface for informed decision making, as well as needed communication and education strategies for proper stakeholder engagement.