The results of this study could shed light on where opportunities are found, on coping patterns, and subsequently contribute to the design of employment services. In particular it will: (a) develop employment services based on customer or industry demand, (b) collect, analyse and disseminate LMI for improved policy design, (c) raise public awareness of labour market information, and (d) enhance and align skills w'ith labour market demand. There is a need for national policy makers and for international organisations to foster labour market intelligence strategies and programmes.