However, the actions needed to reduce non-technical losses, representing a financial loss to the company, are different and require capital investment, as well as efficient and effective management of the utility’s commercial activities, such as metering, billing and collection. Reduction of non-technical losses is a priority for the Government and a number of steps have already been initiated. Since 2005, the World Bank and the EBRD have been financing the installation of retail (end user) meters in the two largest load centres, Dushanbe and Khujand. Installation of electricity meters helped reduce commercial losses, although technical losses increased due to increased power consumption, above the normal operating range of the power sector infrastructure in Dushanbe.