Whereas the manual process took an average of up to three and a half days to complete, automating the process reduced the time to less than one and a half days. The inclusive and consultative project was stakeholder-driven (OECD-WTOaid-for-trade monitoring exercise 2017, Public sector case story 54). Most donors have abandoned support for ICT infrastructure, leaving the job to the private sector. The most effective roles for the private sector include investing in ICT infrastructure (which tends to be very capital-intensive), operating ICT networks and delivering ICT services.