This teaching case describes a conflict involving a mining company, a civil society organization and the community affected by the company's operations. Although the focus is on the manager of the Brazilian multinational, the case leaves room for reflection on the performance of any of the characters. The data was collected from documents and on-site interviews, and the case is directed to management students, Public Administration students and International Relations students, especially on the issues of business and human rights, corporate social responsibility, corporate citizenship and international business. Palavras-chave: Mineradoras, Relacao Empresa-comunidade, Governanca Global, Multinacionais. Key Words: Mining Companies, Business and Society, Global Governance, Multinationals.