For example, students scored much higher in the collaborative problem-solving assessment when they reported that they had talked to their parents outside of school on the day prior to the PISA test, and also when their parents agreed that they are interested in their child's school activities or encourage them to be confident. As I discussed in Chapter 1, these skills are related to the character qualities of perseverance, empathy, resilience, mindfulness, courage and leadership. But Tricia Wang,23 Global Technology Ethnographer and Co-Founder of Constellate Data, defined that line as the ability to take another person's perspective.