A study in Australia found that in larger companies, mentoring services and buddy schemes were more common than in smaller firms (Bednarz, 2014). If conflict arises during an apprenticeship, in small firms there is no dedicated human resources department for the apprentice to discuss a grievance with (Dickie, McDonald and Pedic, 2011). This should improve the cost-benefit balance to employers by helping apprentices complete their training, and by building their skills more effectively along the way.