The person appears to be a/an East Asian Male, approximately 40 to 49 years old.
The company should conduct a thorough investigation into the delivery issue and proactively communicate with the customer to understand the problem. It is essential to apologize for the inconvenience and offer a suitable resolution, such as a refund or discount. Additionally, the company should analyze the root cause of the delivery failure to improve future operations and enhance customer trust.
The company should conduct a thorough investigation into the delivery issue and proactively communicate with the customer to understand the problem. It is essential to apologize for the inconvenience and offer a suitable resolution, such as a refund or discount. Additionally, the company should analyze the root cause of the delivery failure to improve future service and prevent similar issues.