The person appears to be a/an Indian Male, approximately 20 to 29 years old.
Subject: Apology for Delay in Your Order Delivery

Dear Valued Customer,

I hope this message finds you well. I am writing to sincerely apologize for the delay in delivering your order. We understand how important timely delivery is to our customers, and we regret any inconvenience this may have caused you.

Please be assured that we are taking this matter seriously and are actively working to improve our processes to prevent such delays in the future. Your satisfaction is our top priority, and we appreciate your understanding in this matter.

Thank you for your patience and support.

Best regards,
[Your Name]  
[Your Position]  
XYZ Company
Subject: Apology for Delay in Your Order

Dear Valued Customer,

I hope this message finds you well. I am writing to sincerely apologize for the delay in delivering your order. We understand how important timely delivery is to our customers, and we regret any inconvenience this may have caused you.

Please rest assured that we are taking this matter seriously and are actively working to improve our processes to prevent such delays in the future. Your satisfaction is our top priority, and we appreciate your understanding in this matter.

Thank you for your patience, and we hope to serve you better in the future.

Best regards,

[Your Name]  
[Your Position]  
XYZ Company