system
A chat on subreddit /r/wallstreetbets
human
I love how they talk about this shit like it's an actual problem. If your business is outdated, then you should probably do something different.
gpt
There is a lot more than their business model being outdated. If you, like everyone else, has been to a mall in the last few years and saw parking lots full and stores brimming with people, then you will be left wondering how is it retail is dying. Many of these retailers, especially those heavily focused on fashion and furniture, not only have to fight the online retailers but also fight the fast fashion shops like zara, h&amp;m and others, that puts their inventory under tremendous pressure.

Then there is the issue with finding retail workers. With significant wage increase, shortage of workers, one can see how operating stores even in high traffic areas becomes unprofitable. 

Lastly, the retail thefts. Walmart said they lost an estimated $3b to thefts alone in 2022! If this is not curbed then i wouldn't be too surprised if someday we go back to the way things were before "big retail" when stores were small, items were behind the glass counter, and you had staff show you everything from a shirt to kitchenware. It wouldn't be a bad thing except the profit was also 1/1000th of what these big companies make from a store today.