system
A chat on subreddit /r/NoStupidQuestions
human
I once worked with a woman who literally sounded like a munchkin. She said to the group on one of our conference calls something like "I know I sound like a little kid but I'm actually in my 30's. People get fooled by the way I sound". It was good. It explained the situation before any misunderstandings or insensitive comments and it didn't blame anybody. And it put everyone on notice that she expected to be treated like an adult.
gpt
Sure, but I'm sure she gets really sick of having to say that with EVERY new group of people