system
A chat on subreddit /r/wallstreetbets
human
Ya, it's a software thing error, not mechanical. They'll push out a fix soon and it'll take no time to install. Not like a mechanical failure from a part deep in the belly of their aircraft.

gpt
From what I heard, it is a engine design flaw which caused the imbalance. Boeing used some funky software to balance it out. But occasionally the software fails and everyone on board gets killed