system
A chat on subreddit /r/wallstreetbets
human
If they are going to make one thing happen it's prime deliveries on time. That's the main focus. Mainly why they allow such a loss with returns or damaged items.

gpt
I'm an amazon seller, amazon only takes the loss on their own products being returned. If a customer returns/damages my items, I take the loss on that product then have to pay amazon to ship it back to me or destroy it lol