system
A chat on subreddit /r/NoStupidQuestions
human
That was literally how it all started, they were told to just keep their heads down and ride it out when they were in Britain but it didn't work and the nastiness of the stories just kept escalating. Imagine your own family members allowing horrible lies to be told about you and your spouse even though they know it's causing paparazzi harassment to get way worse and feeding into online hate and death threats against your wife. They were literally painting her as evil and people still believe it. Wouldn't you want to clear that up?
gpt
If you actually look back at previous palace statements, the palace did release statements correcting false gossip about the couple. The palace cannot put out statements that lie for the couple. For example, one of the rumors was that Meghan was accepting freebies, which is against palace protocol. However, now we know from the book that that actually happened so of course the palace can't lie. It's better to remain silent.