system
A chat on subreddit /r/NoStupidQuestions
human
If you are from Canada and want to avoid this issue it's best to choose the French option. You may need to go through the robot once in English and remember what numbers to press then call back to French. All of those French operators are bilingual so when they answer "bonjour" just say oops must have pressed the wrong button and just carry on in English. The guy I complained to about this on the Air Canada hotline told me this trick.
gpt
This is genius...MERCI!