system
A chat on subreddit /r/wallstreetbets
human
How does leaking their user base impact the security of any of their offerings?  This is how customers 'trust' a service and lose their shit.  Their signature verification process / eid is not new and not a moat.

gpt
If the autist who got sucked into the phishing attempt worked for another e signing company, the same thing would have happened to another company. You cannot protect a company from autists getting phished, it's  the reaction time and how a company responds to incidents and limits damage that is important and very different among companies.