system
A chat on subreddit /r/wallstreetbets
human
why would they give refunds on rides lol i can understand if the driver didn't pick them up but if it was just a bad experience, why wouldn't they just give them a free ride coupon instead? both seem like they could be easily exploited but one pays out of pocket and the other doesn't cost uber a dime

gpt
It would still cost them the payment of the driver