system
A chat on subreddit /r/me_irl
human
Public transit in North America was built to throw little bones to the poor, those that can't afford cars to zoom around our millions of roads and highways. The poor don't complain because nobody listens or they get told be happy we're giving you this. Non-poor ride the bus but they have a choice, so to complain, nobody listens. In short in the vast majority of NA cities and towns, transit sucks. It's dirty, runs on awful and inconvenient schedules and is planned badly. Yes, it's much different than Europe.

Edit: to be really cynical (and probably correct), it was built and is run to get the poor people to their slave wage jobs at max 'affordability'.  Ever see a bus in Rosedale (Toronto)?
gpt
yep, it's really sad.