system
A chat on subreddit /r/wallstreetbets
human
You have to realize our client base... they do not give a flying fuck about reliability. 
  
 And honestly it's a crapshoot which vehicles are going to last a long time when they MAYBE get an oil change every 50,000 miles. From what I understand, our customers care about rims, Bluetooth, and color. They don't know anything about a car other than you have to occasionally put gasoline in it.

gpt
Sounds like you are in Detroit, or South Chicago, or someplace similar.