How it works


The program itself is simple. Our CEO speaks with each and every customer twice a year. During those calls, we review progress and establish measurable, customer-specific goals. These goals, and our progress against them, then form the basis of future calls.


Complete a Customer Success Call

These twice yearly calls between the Corizon CEO and the executive teams of each customer provide a unique opportunity to discuss the relationship, uncover improvement opportunities, share successes and gain insight into what is on the horizon at Corizon.

Success Call Agenda

  • Understand if you are getting the value you expect
  • Identify any obstacles or challenges you may be facing
  • Discuss potential actions to increase your level of success
  • Define next steps we can agree to take to help

Define and Execute a Success Plan

Tailored to each customer, this simple action plan clearly outlines how success is defined by the customer, notes where Corizon stands today and provides a roadmap of the steps needed to get to 100% customer success.

Achieving Success
