There are some categories of items that we don't necessarily find content for.  You might notice, for example, that if you manually enter an item with the asset category of "ring" that the item is accepted with no image and it doesn't show you the turquoise banner across the top.  

You may also notice that when you manually enter some items, they are recognized immediately. That means it’s already in our database.

If this happens, and you have a model number, you can change the category to "Other" and you'll notice that the banner will change.  This means that we will attempt to process the item and find more information for you.  

Also, if you want to enter self-assembly furniture so that we send back the assembly instructions (such as IKEA or Office Depot), please note that they do have an Article ID or Model Number.  If you only enter the series name we can't identify which product it is.  If you give us the Article ID, then we can pinpoint exactly which one it is and locate it for you.

Note that if you are adding items using a product photo, there may be a wait in getting information back for those items.  The image has to be recognized and matched, after that our system finds the manuals and other information for the items.



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