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Maintenance Process

1. Report Lodged 

2. Job Sheet to Assess the Issue Raised 

3. Landlord Advised 

4. Issue Assessed by Contractor 

5. Recommendation Made by Contractor 

6. Quote Prepared by Contractor and Sent to Landlord 

7. Await Landlord Instruction 

8. Place Order with the Contractor 

9. Await Parts from Supplier 

10. Action Repair 


We understand that the speed in which maintenance is undertaken is crucially important and we work really hard to try and get any issues resolved quickly. 

Please do not hesitate to contact us with any questions or an update on your maintenance enquiry. 



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