Root Cause Analysis: Fact and Fiction

In this presentation I will discuss how poor implementations of root cause analysis undermine an organization’s attempts to enable a learning culture. Audience members will: 1. understand the intent of root cause analysis; 2. be able to recognize its limitations; 3. fix their implementations.



Dustin Collins

Software engineer and developer advocate at CyberArk. Interested in the culture and tools that enable high-performing teams and organizations.