Important: Not sure if the situation is a true emergency? Call 911 and let the call-taker decide.

When you call 911, be prepared to answer the call-taker’s questions, which may include: • The location of the emergency, including the street address • The phone number you are calling from • The nature of the emergency Details about the emergency, such as a physical description of a person who may have committed a crime, a description of any fire that may be burning, or a description of any injuries or symptoms being experienced by a person having a medical emergency Remember, the call-taker’s questions are important to get the right kind of help to you quickly. Be prepared to follow any instructions the call-taker gives you. Many 911 centers can tell you exactly what to do to help in an emergency until help arrives, such as providing step-by-step instructions to aid someone who is chocking or needs first aid or CPR. Finally, do not hang up until the call-taker instructs you to hang up. If you dial 911 by mistake, or if a child in your home dials 911 when no emergency exists, do not hang up—that could make 911 officials think that an emergency exists, and possibly send responders to your location. Instead, simply explain to the call-taker what happened. If you are in need of non-emergency police or fire service, in other words an emergency does not exist and you don’t need an immediate police, fire, or EMS response, please call 937-225-4357.

Show All Answers

1. How do I get to the Police Department?
2. How do I know if I should call 911 or just the regular phone number?
5. I am planning on going on vacation soon, will the police check my house?
6. I need to get fingerprinted, what do I have to do?
7. I would like to start a Neighborhood Watch Group in my neighborhood, what should I do?
8. My car has been towed, how do I get a tow release card?
9. What information does the dispatcher need when I call?