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5 Hot Omnichannel Trends


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In this visual presentation you will learn new trends that are transforming the world of omnichannel retail.

5 Hot Omnichannel Trends

  1. 1. 5 Hot OmnichannelTrends
  2. 2. 1. Buy online,pickup anywhere
  3. 3. Best Buy allows you to see which products are instock and pickup orders from over 1,500 stores.
  4. 4. Online shoppers can pickup their items at any postoffice location free of charge.
  5. 5. With the Amazon locker program, you can ship onlineorders to 7-11 and Staples stores for free in-store pickup.
  6. 6. Vons offers hourly grocery deliveriesfor their customers.
  7. 7. 2. Ship from Store
  8. 8. Having a ship-from-store program helps preventlost online sales.
  9. 9. 3. Mobile’s “In-Store” Mode
  10. 10. ➤ 84% of smartphone shoppers use their devices tohelp shop while in a store➤ 54% of shoppers are keen to use mobile devicesto compare prices in-store➤ 1 in 3 shoppers use their smartphones to findinformation instead of asking store employees
  11. 11. 4. Everything, everywhere(the endless aisle)
  12. 12. Products should never be out of stock. Retailerscan ship items not located in stores to enhancethe customer experience.
  13. 13. 5. Augmented Shopping
  14. 14. Google Glasses: A Shopping Experience Right inFront of Your Eyes
  15. 15. Augmented reality mobile shopping will improvein-store customer experiences.