Frequently Asked Questions

From your very first visit to our practice, we can assist you with the most important aspects of the therapy you need, offering continuous advice and support as well as individual programmes for you to follow at home.

Q: What does a physiotherapist do?

A: A physiotherapist works with people who have developed a medical condition through injury, illness or age. Our aim is to help you reach your maximum ability by providing a diagnostic assessment, addressing the effect and then working with you with a structured treatment and rehabilitation plan.


Q: What happens at my first appointment?

A: Your first appointment will be relaxed, confidential and private. The therapist will assess you by taking subjective information, these will be questions to help the physiotherapist diagnose your injury and from a safety aspect make sure there is anything he or she needs to be aware of. We will discuss your past medical history, your present condition and general information such as what medication are you taking and any other medical conditions that you might have. You will then have an objective assessment where the therapist will do a physical assessment related to your injury / condition.


Q: Will I have to remove any clothing?

A: Don't worry most assessments are done without removing any clothing. When needed the correct towelling techniques are used.


Q: What should I wear?

A: Its best that you come in casual, comfortable clothing.


Q: How long are the appointments?

A: Your initial appointment will last 45mins, any thereafter will last 30 minutes.


Q: How often will I be treated?

A: We understand the cost and time needed to visit one of our clinics, therefore we do our best to resolve your medical condition in the shortest possible time and treatments are not based on block sessions more so on individual sessions where you will be re-assessed on each visit.


Q: Is there a waiting list?

A: We believe in no long term waiting list! Appointments are within 48 hours at the most.


Q: Will I be expected to do anything in-between treatments?

A: Yes, you will be giving a home advice programme and be expected to adhere to this to aiding your recovery.


Q: Do I need a referral from my GP?

A: No, as a chartered and state registered physiotherapist you can come straight to the clinic.


Q: Can I claim the cost back on health insurance?

A: As a Chartered and State Registered Physiotherapists these qualifications are recognised by all major health insurance companies.  To read more click here.


Q: Should I bring any x-rays or medical notes with me?

A: They are not necessary, however you are welcome to bring any such materials with you to your appointment.


Q: Can I be treated if I'm taking any medication or if I'm pregnant?

A: Yes.


Q: Can I bring a relative or friend into the treatment room?

A: Yes.


Q: When should I pay?

A: Payment is made on the day of treatment, to find out more on our prices click here.


Q: How should I pay?

A: Payments should be made by cash or cheque.

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