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Privacy Policy

Your privacy is a very sensitive subject for us and we take it very seriously. So our privacy policy is simple:

  1. We don't sell, barter, give away or rent your personal information to any company outside of EyeCareUniverse.
  2. All of your information - contact lens prescriptions, credit card numbers, buying preferences or any other personal information will remain private. EyeCareUniverse will not distribute, sell, trade, or give away this information to any third party without your explicit permission to do so. You can be assured that we respect your privacy, and appreciate the opportunity to do business with you.
  7. We will always maintain control over the confidentiality of our customer information.
  8. We tell customers in plain language initially, and at least once annually, how they may remove their names from marketing lists. At any time, customers can contact us at the above contact information to remove their names from such lists.
  11. We have established safeguards to ensure the security and confidentiality of information about you. These safeguards include protection against any anticipated threats or hazards to the security or integrity of the information, as well as protection against the unauthorized access to or use of this information. We restrict access to your information to those employees "who need to know that information" to provide products or services to you or on your behalf. Any other use or disclosure of your protected health information may only be made with your written authorization, which may be revoked under certain circumstances at any time.

Subscription Forms

EyeCareUniverse uses subscription forms for individuals to request information by subscribing to Email Newsletters. We collect visitor's contact information (like your email address) to provide you with the information that you request. We will periodically send you email referring to news and updates to EyeCareUniverse. Additionally, we will not send you unsolicited e-mail. We will only send e-mail to those who have requested such e-mail through our opt-in process. Finally, we honor all removal requests. You may un-subscribe at any time.


We provide unsubscribe/opt-out opportunities for all email lists that you choose to receive. All email list welcome messages contain the information necessary for removal from the list. Removal from all lists is instant.


A cookie is a small piece of information a Web server sends to your Web browser when you look at a Web page. A cookie file is the place on your computer's hard disk drive where the browser stores the cookies. Cookies can give you personal greetings when you return to a Web site and you can save your passwords, purchases, and preferences. But they can also be used to track your Web use, tell a Web site your name, and perform functions without you knowing it. Most major Web sites use cookies, though how they use them varies.

How can I turn all cookies off?

That depends on the browser you're using:

Internet Explorer

1.Go to the Tools menu, then to Internet Options, then to Advanced.
2.Click the Security tab, then the Internet icon.
3.Click the Custom Level box.
4.Under Cookies, click either Disable or Prompt. (Prompt requires you to click yes or no every time a Web site wants you to accept a cookie.)


1.Go to the Edit menu.
2.Click on Preferences, then click on Advanced.
3.Select to either disable all cookies or to receive warning before cookies are accepted.


  1. In the top-right corner of Chrome, click the Chrome menu 
  2. Click Settings.
  4. In the "Privacy" section, click the Content settings button.
  5. In the "Cookies" section, choose your preferred setting


  1. Click the menu button and choose Options.Preferences. 
  2. Set Firefox will: to Use custom settings for history. 


  1. Go to the Safari Menu
  2. Click 'About', to determine which version of Safari you are using.
  3. Once in the Safari preference window, click 'Privacy'.
  4. Set your preferences for accepting cookies next to 'Block Cookies'.
  5. If there are any website data/cookies being stored, click 'Details'.


All transactions are completed on our secure server. In secure mode, your computer and our server begin communicating, sending data back and forth in an encrypted format. The encryption features of browser software are exceptionally powerful and ensure the security of this data as it is transmitted to our server. A browser in secure mode will display a URL address beginning "https://" rather than the standard "http://". The "s" stands for "secure." In Netscape NavigatorTM (versions 3.0 and earlier), the broken key symbol in the lower left corner of your browser window will become a solid key in secure mode. If you're using Netscape Communicator 4.0TM or higher, look for the padlock in the same space: it's open in standard mode and closed in secure mode. In Microsoft Internet ExplorerTM, you'll see a padlock symbol at the bottom of your browser window when the browser is in secure mode.


IP Address




Order Forms


Data Quality/Access


  1. You can send email to Support
  2. You can visit the following URL:

Children's Online Policy

EyeCare Universe is committed to the preservation of online privacy for all of its web site visitors, including children. Consistent with the Children's Online Privacy Protection Act, we will not knowingly collect any personally identifiable information from children under the age of 13. sells products intended for purchase by adults. If you make a purchase on our site, you are representing that you are an adult. If you are a child under the age of 13, you must ask your parent or guardian to assist you.

Public Forums




  1. You can send email to Support:
  2. You can send mail to the following postal address:

5 W. Main Street STE 105
Elmsford, NY 10523

  1. You can call the following telephone number: 1-877-536-7373



  1. Email Support:
  2. Call the following telephone number: 1-877-536-7373

Legal Disclaimer


Contacting the Web Site
