How to reset your MapQuest account password

To reset your MapQuest account password, simply:

  1. Head to and click Log in


  1. Click "trouble signing in" below the "Next" box
  2. Enter your email address, or your recovery email address or phone number (if you previously set one)
  3. You will be directed to a verification code screen. Do NOT leave this page. 
  4. Check your email for a verification code from us in a separate tab or browser so you can remain on the MapQuest verification code screen
  5. Enter the verification code to access your account. From the "success" page, click on "create a new password" to reset your password for future use
Please Note: To ensure that our emails will not be detected as spam, you may add "" to your list of contacts/address book to ensure that your email account will recognize it as a "friendly sender"
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