Credit agreements - getting information

 August 2014

Fact sheet no. 29

Information about instalments still to pay under a credit agreement sample letter

Use this letter if you want a statement of your account showing what you still have to pay on your credit agreement.   You cannot make this request for information about open-ended agreements, such as a credit or store card.

(Your home address)
Date: ____________

Dear Sir/Madam

Account No: _________________________

With reference to the above agreement, I/we would be grateful if you would send me/us a statement of the account.  I/we understand that under the Consumer Credit Act 1974 (section 77b), I am/we are entitled to receive a statement of account, showing details of the instalment payments that I/we still have to pay and any arrears.  I/we understand there is no charge for sending me/us this information.

I/we understand a statement of account should be supplied as soon as is reasonably possible.


keep a copy

Keep a copy of all the letters you send to your creditors.

I/we look forward to hearing from you.

Yours faithfully


(Your signature)