“When we get better, our customers will demand that we get bigger.” Truett Cathy

“That which gets measured, gets done.” Dan Dorner

Words Matter//  Transitions Matter//  People Matter


Service Date
Service Date
What happened today that we want to repeat again and again? What are the positives that we can see doing in future services?
What happened that we want to make sure never happens again? What actions took away from what we were doing through the service?
What did we miss doing that could have made the service even better? What should we add into these experiences in the future to take them to the next level?