Payment, delivery & refunds

  1. Payment method shall be by Credit Card via a Secure Website connection passed through a secure server using the latest SSL (secure sockets layer) encryption technology, or the current industry standard. The Company will offer online Credit Card payment who wish to use the Verify Service. This payment shall be in USD. GST shall apply to Australian residents.
  2. Users will be given access to the features immediately following confirmation of the successful processing of payment.
  3. Refunds are not required for a change of mind by the purchaser. A refund can be provided if a product has a major problem. This is when the product:
    1. has a problem that would have stopped someone from buying the item if they had known about it.
    2. is unsafe.
    3. is significantly different from the sample or description.
    4. doesn’t do what the provider said it would, or what you asked for and can’t be easily fixed.
    5. has a problem that is not major, but which cannot be resolved within a reasonable time. If it is not resolved in a reasonable time a purchaser can choose a refund.

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