Whispers & Screams
And Other Things

If You Can't Beat Em Join Em

Yesterday evening (Pacific Time), while we in Europe were tucked up in our dreams, Elon Musk hosted a press conference for one of his most exciting ventures yet. The organisation is called Neuralink and its stated aim is to develop implantable brain-machine interfaces.

Those who are aware of Mr Musks previous statements in this field will know that he has been a vocal Cassandra when it comes to the fate of mankind against the rise of the machines. Indeed for the imaginative among us it doesn't take too much of a leap to envisage a future where hyper capable and mechanised super intelligences are able to see our flesh and blood existence as nothing more than a primitive curiosity to be regarded perhaps at the level of a pet.

So when I heard about the press conference and the hubbub that its announcement had aroused in the cognoscenti press my own curiosity was thoroughly piqued. You see, since I myself began to muse about this potentially existential threat to mankind I have always seen it as a distraction as I have felt that the process of human augmentation, who's origins can be traced as far back as Long John Silver, would be the future where any 'rise of the machines' would carry us with them. Indeed it is more likely that, if we are to seek out a dystopian slant on this discussion, the horror future would be one where augmented humanity (wealth) and vanilla humanity (poverty) were at odds with each other.

Notwithstanding the philosophical discussions however, the announcement last night, as is so often the case, has proven to be a lot less than the aficionados predicted and a lot more than the sceptics expected. The company (Neuralink) appears to be making solid progress albeit not in human bodies. Indeed Mr Musk himself appeared to blurt out to the chagrin of the scientists around him that they had successfully tested their tech in a monkey. Putting aside my own personal misgivings about trialling these things on unsuspecting lab rats or monkeys, this would appear to be pretty significant news. If we are to take the claims at face value, the technology has now been proven in principle and we should not underplay the significance of this revelation.

Science has been integrating tech with flesh and bone for decades but it is the incursion into the last bastion of the unexplored, the human brain that makes this so important. We need only look at the global attention that has been given to The Human Brain Project to understand the way this captures our attention. Neuroscientists have been studying for years to understand the workings of the supercomputers we all carry around with us and in connecting machines to our brains we would seem to be a whole lot closer to that day. Questions of the nature of consciousness and the existential nature of what we may call our identity or soul fly around the perimeters of this discussion but at its heart lies the notion that our bodies and indeed our brains are chemical machines and when we can understand the systems in action we can begin to harness them and make them work to our greater good (and bad).

Mr Musk has announced that he and his company of pioneering scientists intend to place their systems into a human in 2020 and this if accomplished will indeed be a day that will go down in history for the long term. So we wait and we watch. A world now used to the headlong nature of progress will perhaps be wowed once again as science takes us to new heights. The future is ours to shape and as with any new technology in the hands of us human apes it will not be a question of what the technology CAN do that will be the measure of the science but rather what we as a species CHOOSE to do with it. Lets hope we're up to the challenge.

Neuralink website here

Livestream of event here

Much more here


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The Army Poses 7 Questions - Can Business Try It?

One of the major fundamentals of the doctrinal training of commanders in the British Army is what is known as The Combat Estimate. The Combat Estimate, when applied to a situation, provides a systematic mechanism with which to shake out a plan as a response to a situation framed within a given set of requirements. The application of the 7 questions as a planning tool ensures that all of the influencing factors which are pertinent to any situation are built into a plan which seeks to secure a given aim. That aim can be the storming of a well defended bunker, the destruction of an enemy fuel depot or indeed the organisation of a trip to the Alps to teach a group to ski. As is often the case with military doctrine, it is as applicable to a military situation as it is to a civilian one. Its value lies in its ability to systematically break down a complex environment in such a way as to methodically define the important influencing elements which are relevant to a particular aim. One may imagine that such martial thoroughness would be well placed in the business boardroom and one would be correct.

The Combat Estimate (7 Questions) is one of 3 methods that the British Army uses to parse complex sets of circumstances for the purpose of systematic analysis. The other two methods are called The Operational Estimate and The Tactical Estimate. Of the three, the Combat Estimate really comes into its own in situations where quick planning which seeks to exploit and maintain a high tempo adversarial advantage is required. It is therefore best applied at the tactical and operational level. Lets look at the questions in turn;

  1. What is the adversary doing and why and/or what situation do I face and why, and what effect do they have on me? This is a bit of a mouthful but it effectively requires examination of the broad constraints which will serve to hamper ones ability to complete an objective. The key takeaway from this question is "assess and prioritise" What is happening and how does it fit into my priorities?
  2. What have I been told to do and why? It's essential to have a detailed understanding of the rationale behind what makes this task something that needs to be done. Furthermore, an ability to put oneself into the shoes of those in positions of authority whether that is your supervisor and their supervisor or indeed the broader needs of the organisation or company on who's behalf you are acting is beneficial. Are your actions to be part of a larger master plan? It's essential to build up this broader picture not only to understand how your task fits into other efforts but also to understand its priority, its dependants or antecedents, and more interestingly, what support you may be able to expect as you define interested parties more broadly. This information is one of the key components in the toolbox of the manager and their ability to motivate those involved in accomplishing the task.
  3. What effects do I need to have on the adversary or situation and what direction must I give to develop the plan? It is essential that you clearly understand your task and the intermediate key staging points which lead to its achievement. This is not only for your own clarity of purpose but also and perhaps more importantly as a basis of your ability to direct others in the execution of your plan. Having a clear and well structured definition of your aim ensures that you maintain your own focus not to mention are well able to articulate this to others within your purview which results, one hopes, in their taking of ownership of the task.
  4. Where and how can I best accomplish each action or effect? It is important to understand the situation thoroughly through the application of the previous questions and their outputs. At this stage one seeks to identify key resources, their priority and how to maintain control of them. It also begins to be possible to identify some lower level courses of action which will serve to consolidate into the broader strategy. A thorough examination of this question should produce a prioritisation of component parts of the overall strategy as well as an outline of the steps necessary to achieve each of them.
  5. What resources are needed to accomplish each action or effect? At this stage a planner, armed with the structured output of question 4 can begin to examine the resource requirements of each strand of the broader plan. Their earlier prioritisation assists in the allocation of resource where contention exists ensuring that resource whether manpower or equipment is distributed most efficiently. At this stage it also becomes clear whether it is necessary to request further resources as a prerequisite for the plans success. This question reaches both up and down your own command chain in order to ensure that the correct organisational capability is allocated. It is also the ideal time to revisit the output of question 2 and ensure that efforts and requirements are properly matched.
  6. When and where do the actions take place in relation to each other? It is important at this stage to begin to develop ones understanding of the temporal dimension of the plan. In a military environment this ensures that where potential exists for there to be conflict in the achievement of each effect, it is dealt with. In the boardroom, it enables individual strands of a broader planning structure to avoid duplication of effort or indeed the need to revisit certain actions. A useful tool to use at this stage is a timeline/sync matrix which provides a visual representation of the dependencies and outputs of each component part. A simple chart in the style of a Gantt chart is useful at this stage.
  7. What control measures to I need to impose? This question helps to define the boundaries of the plan as well as delineate the roles and responsibilities at a more granular level within the broader effort. By carefully examining this area we ensure that each of the component parts of our plan is equipped with the correct definition but also has sufficient scope of manoeuvre to flexibly respond to emergent conditions whilst keeping an eye on the end goal. By allocating an appropriate amount of responsibility one ensures that members of a team are able to utilise their own abilities to maximum effect in achieving the goal without stifling their latitude through unnecessary micro-management. In a business environment it is important to maintain awareness of budgetary limitations or perhaps cut-off dates.

The seven questions described above represent the systematic mechanism by which the military ensures that no facet of the overall planning landscape is overlooked. In military situations, such thoroughness is rewarded with minimising loss of life. Clearly it is therefore warranted however it is clear that business can benefit from such a structured approach to ensure the success of individual objectives up and down the chain of command. Throughout history civilian activity has embraced elements of military doctrine and procedure and will no doubt continue to do so. It is to be welcomed that the penalties in the business world very rarely extend to loss of life however where one seeks to do the best job possible with the resources available and in turn to minimise the chances of failure and their knock on effects, such thorough frameworks can clearly bring a great deal of value. Their application however piecemeal would seem to be a natural boon in the development of successful business practice in any field of operation.

Thanks for reading this post. It has been my pleasure to write it and I'd most certainly appreciate your feedback either by commenting on it in the comments section of my blog below or in the comments section on the platform you used to find it. I hope you also find some of my other posts on my blog of interest and am always happy to engage in discussion either online or offline in the development of these ideas. Happy planning.

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Isn't Satellite Communication Old School Now

Space travel has and continues to fascinate us. As humans it will always be our intrinsic instinct to explore and discover whatever lies over the next horizon. Such was the motivation for the space race which ultimately provided the world with satellite communications amongst many other things. When we look back at the grainy pictures from that febrile time in history however what we see is a world which looks very different to that of today. Indeed most of the sci-fi of the 1960's was set around about now. As people of their future looking back it all seems rather quaint to us but the benefits we have enjoyed from satellite communications have been many and varied. Since the launch of Telstar, satellite communications has enabled us to beam the finger of mass communications to every corner of the planet

The above notwithstanding, our world today is criss-crossed by undersea cables between every continent and across every sea. Satellite communication (or SATCOM as we will refer to it moving forward) would seem to no longer be necessary... or is it? Lets take a look at the benefits it brought to us at its genesis.

Satcom is the ultimate mobile technology. It provides us with the possibility for cable free communications across the whole footprint of a beam. For some types of spacecraft such a footprint can cover many hundreds of thousands of square miles from only one beam. A single spacecraft can support many beams. That we can utilise this technology anywhere within the beam is such an enormous asset that it completely revolutionises our activity in the remotest areas of the planet. It is now possible to call your mum from a rowing boat in the middle of the atlantic ocean on mothers day, or indeed on any day. Such is the ease of use that is possible using technology no more byzantine than a satellite phone. 

Satellite comms is also relatively cheap although the person who owns the satellite phone may ask you to keep it brief whilst calling your mum. Mobile terminals are however cheap and cheerful when examined in the context of global communication methods. They can also be quite easily adapted to support voice, video or data or indeed all three at once. It is being used extensively as a medium through which to deliver broadband internet services to difficult to reach areas within developed countries not to mention those with a less ubiquitous infrastructure. The frequencies used for satcom are selected specifically because of their ability to resist absorption enabling them to cover the enormous distances required. On top of this it is impossible to ignore the enormous usage of satellite for broadcast media such as television broadcasting where the system is set up primarily for one way communication. In summary then satellite communications has and continues to deliver enormous benefits and has a number of key unique selling points.


The premise of this post however does not seek to confirm the obsolescence of Satcom but rather to examine its place in the ever changing telecommunications landscape. In today's world of wireless communications, high definition television and global access to the Internet, many people are unclear about the inherent advantages of satellite communications but they persist and are many. 


Cost Effective - The cost of satellite capacity doesn't increase with the number of users/receive sites, or with the distance between communication points. Whether crossing continents or staying local, satellite connection cost is distance insensitive. 

Global Availability - Communications satellites cover all land masses and there is growing capacity to serve maritime and even aeronautical markets. Customers in rural and remote regions around the world who cannot obtain high speed Internet access from a terrestrial provider are increasingly relying on satellite communications.

Superior Reliability - Satellite communications can operate independently from terrestrial infrastructure. When terrestrial outages occur from man-made and natural events, satellite connections remain operational.

Superior Performance - Satellite is unmatched for broadcast applications like television. For two-way IP networks, the speed, uniformity and end-to-end control of today's advanced satellite solutions are resulting in greater use of satellite by corporations, governments and consumers.

Immediacy and Scalability - Additional receive sites, or nodes on a network, can readily be added, sometimes within hours. All it takes is ground-based equipment. Satellite has proven its value as a provider of "instant infrastructure" for commercial, government and emergency relief communications.

Versatility and More - Satellites effectively support on a global basis all forms of communications ranging from simple point-of-sale validation to bandwidth intensive multimedia applications. Satellite solutions are highly flexible and can operate independently or as part of a larger network.


As we move froward and the need for ubiquitous communications becomes ever more embedded into the fabric of our lives, satellite communication will move into a golden age. Techniques and mechanisms with which to leverage the spacecraft as a communications platform are continually evolving and it is this swathe of new and exciting use cases that will take the communications satellite into the rest of the 21st century and beyond. 

Ingenious new techniques such as that envisioned by companies like Leosat and OneWeb demonstrate that the traditional paradigm of teleport-satellite-teleport communications is no longer de rigeur. As new business models seek to create optical meshed networks in the sky, new uses continue to emerge. Such networks will ultimately become the fastest communication links for distances over 10,000 miles because light travels faster through a vacuum than it does through glass. For applications which need to shave every possible fraction of a second from network delays (and there are many) these new networks will surpass the existing terrestrial networks no matter how few routed hops are required. The high speed world of financial algo trading, where microseconds cost millions will quickly move to these types of networks once they reach production.

As we move slowly away from the turn of the 21st century some may have expected that satellite communication may have been headed for its swansong given the ubiquity and reach of terrestrial networks. I'd appreciate your thoughts in the comments section below as to what the future may hold for satellite communication or indeed perhaps more broadly for spacecraft communication. I think its fair to say that reports of its demise have been greatly exaggerated.

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The Rise Of The Machines

One of the hot topics of the twenty teenies that was totally expected is the examination surrounding the ways in which AI or artificial intelligence will affect our lives and most specifically how AI will affect our jobs. For decades now, celebrated authors from Asimov to Zelazny have used robotics and AI as a key thread around which to weave a story.

That it is prominent in the public consciousness is in no doubt but in recent years as science fiction has slowly begun to become science fact, it is how this technology threatens to directly affect us that has become the core of the discussion. Unsurprisingly the kernel of that discussion has been how it will affect our bank balance and it is here that the real story lies in terms of how the fragile and unweildy human psyche copes against the agile and indefatigable machine.

To properly begin to understand this subject it is important to establish a rather obvious but sometimes surprising baseline. Ever since man discovered the flint and invented the wheel, technology has been changing our lives irrevocably. Its a track we have been travelling for millennia and, as the changes have affected our societies, we've adapted accordingly. Sure there's some tech we'd probably like to have not invented such as the nuke but even that thought is surrounded by controversy as it's by no means certain that we wouldn't still be embroiled in the Second World War if it hadn't been made. Its important therefore to accept that all of the tech in our world today has made the world what it is today and very few of us would seek to go back to a subsistence agrarian and feudal societal model with all its attendant drudgery and disease. Yes we have unemployment in modern society but it is rarely helpless unemployment and by learning new skills, the individual can once again find a foothold in the employment market.

This, in my opinion, is the key fact regarding AI and robots. It's manifest human nature to believe that everything that has gone before was somehow different but the crisis yet to come will change everything because of its uniqueness. The laughable fact that the British during the reign of Queen Victoria believed that they had invented everything testifies to that sentiment.

Looking at more contemporary disruption such as the invention of the tractor and the factory robot, its clear to see that whilst jobs have obviously disappeared, others have emerged. It is probably fair to expect that this model which has been the reality for millennia will continue to apply. As our economies develop increasingly technological foundations the need for unskilled human labour will continue to diminish however will not necessarily end. The slightly disturbing concept of meatware which is used to describe humans doing menial tasks that are not able to be done more economically by robots has come into the dictionary. Notwithstanding this unfortunate niche, society will continue to develop as its technology does. 

The key in all of this is the adaptability and indeed the ability of the individual to adapt and learn new and increasingly complex skills. This, if anywhere is where the drawbridge may be pulled up on certain sections of society. AI may well have already arrived. Of that there is no doubt however autonomous AI which can continue to operate with no intervention from humans for decades or indeed indefinitely is still a long way off. This is where the future human workforce will ply its trade and it was ever thus. 

Another interesting area which opens up as a result of this discussion topic is that of human robotic augmentation. It may well be the destiny of the human race to slowly mechanise using increasingly powerful technological assistance which will gradually find social acceptance in its integration into our bodies. This may present us with enough of an edge that we can continue to compete with advancing technology or to some it may be the thin end of a terrible wedge which will find us all as barely conscious semi automata, trapped in a body that is not really ours and connected to the hive mind forever. 

The future is coming whether we like it or not and we cannot uninvent that which we have invented. Even the heavily regulated field of human embryonic manipulation is never at a standstill but rather is always creeping forward as taboos slowly dissipate over time. The ratchet of progress can go only one way and it never really stops. As a species we are masters of this planet because of our enormous ability to adapt and overcome the most difficult of environments and it is this core human skill which will be our greatest asset in the decades to come. If we cannot then the social upheaval may well become the biggest influencer regarding our future. Discrepancies of wealth and opportunity in societies are rarely allowed to exist for long and usually end explosively and it may well be therefore that the surest way for humanity to survive is to assure a certain minimum living standard for all as we pivot to a new model where ones ability to earn a living becomes less important. There are many possible futures out there and, as has always been the case, many are terrible and many are not. The future's not ours to see. Que sera sera...

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Technology Does Not Equal Innovation

I had the opportunity to speak to a group at a university recently about innovation. In fact, I've spoken to four universities about innovation in the last few months. There's a growing awareness that innovation needs to happen in university settings. This would include innovation on the administration of the university, in the teaching methods and in what is taught. But that's a sideline to this post.

One of our customers, a senior faculty member argued that all this talk about "innovation" was pointless, and missed the main target, which was that we needed more focus on science and engineering education. In his mind, innovation was equated to technology, and only scientists and engineers could bring new technologies to life. While we agree that scientists and technologists can bring innovations to market, we'd argue that that definition of innovation is awfully narrow. It seems that innovation can occur in many avenues that have little or nothing to do with technology, engineering or science.

In fact we have recently worked with a financial services institution, a health care insurance firm, a life insurance firm and several other firms in the services industries where there are no physical products developed and few if any engineers or scientists. Yet these firms are innovating. Innovating their service models, customer experiences, processes and business models. Apple, held up as the ultimate innovator, is a technology firm but innovates instead more around user experience, linkages, partnerships and content.

There are a number of firms that innovate around technology and science, so we don't want to downplay the importance of technology in innovation. However, we do need to understand the balance between product innovation and all other kinds of innovation, and the importance of engineering and science to innovation. It's really a question of set theory. Technology innovation is a subset of innovation generally, and while all technology innovation is innovation, all innovation is not technology innovation. As much as it may pain my engineering friends to say it, there's a lot of innovation happening that has little or nothing to do with technology. Conversely, there's a lot of technological research that will impact our lives through new innovations as products and services. The key to this reasoning is to understand how technology neednt be the innovation but can more often than not enable the whole spectrum of innovation subsets. But reducing investment in these areas doesn't mean we are less innovative, it just spreads out the responsibility for innovation more broadly. But that had already happened in the 70s and 80s, as private enterprise took on more direct research and investment and the traditional nationalised style government's role declined.

OK, enough of the tangent. Innovation depends on creating and developing new ideas. Some of those insights are based on new technologies or improvements to existing technologies. Some innovation, however, is based on insights about services, processes or business models, and don't rely on technologists or engineers for insights. To claim that all innovation is technology innovation, and that without engineers and scientists no "real" innovation can be accomplished is to view the world of innovation with a very narrow lens.
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