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3 Messages

Mon, Nov 24, 2014 8:48 PM

Smtp traffic to Microsoft office 365 smtp server



















1 Message

4 years ago

Just got off the phone with a att rep. He treated me very badly yelled st me !! I am a 20+ att customer.. this is ridiculous!! His name is Micheal. His number is VS 74C,, I asked not to put me on hold and he did,, till the office closed!! If I did this for my company we would be out of business,, can someone help me?? Or does anyone care???



2 Messages

3 years ago

I'm with yea. Sell AT&T stock if they can't even answer the phone I'm pretty sure that's just the tip of the Incompetent iceberg



4 Messages

2 years ago

You are correct.  Customer service is nonexistent.  Even if you get someone that you can understand, the only thing they can say is you have to call another number or let them ask their supervisor.  Then, the answer is always the same "that we can't do that.  it's the rule. "  They can break the rules when it is them but not when it is on your side.  For instance, they can charge you a different rate than what they promised you when you signed up but they can't waive the early cancellation fee for someone who is 84 years old and is cancelling their Direct TV service because of financial restraints.  And not say anything about it until she gets the bill!!!!  What kind of company does business like this???  They have so many customers that they don't care.  They will just lure another senior citizen in with promises of lower rates to make up for the ones they have treated so poorly.  SHAME ON YOU, AT&T.




1 Message

a year ago

I've wrestled with AT&T's poor service for many years. Sadly what began as just less than mediocre steadily got worse to the point now that if it weren't so tragic it would be hilarious. 


The company is disjointed, communicating (ironically) internally is a morass of missed, inconsistent and erroneous information that only serves to provide near impossible management of information to allow their employees to do work. After 5 days of no service, three tech visits and 9 calls, we are still waiting for connectivity.  All 9 of the representatives I spoke with had such thick non-English accents that it was nearly impossible to understand them. Coupled with the fact that all but one could not understand English the experience has been nightmarish.


We are waiting for yet another tech to come out today. Our entire neighborhood is out. All told, we have made dozens of calls and yet each time the rep (when we could understand them) has said there is no outage in our area.


As I said, if not so tragic, ATT service would be hilarious.

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