Wednesday, December 18, 2019

Why a Local Home Security Company is Better Than a Big Box Chain

There are a lot of decisions to make when choosing a security system for your home or business. One of those decisions is whether to select a local security company or a big box company that has branches all over the country. Here is a look at why a local company can be a greater benefit for you and your family.

Knowing the lay of the land

Choosing a local security company is going to provide you with a service provider that knows the area. For example, a local power outage in the Northeast part of the country is quite different from a sudden tornado that touches down the Midwest. When contacting your security provider, it's much easier when that provider is familiar with the area. Speaking to someone halfway across the country may not provide the same results because there is little familiarization with the local area.

Less pressure

National security system companies often have sales quotas. Contacting one of these services means that you are speaking to a salesperson that is looking to meet a quota. That often results in high-pressure sales. With a local company, there is more familiarity as they are part of the community. Using high-pressure sales tactics will develop a negative reputation which makes more local companies prone to conducting low-pressure sales pitches.

See what you are buying

National home security providers do not always have offices in your local area. That means you are left to rely on trusting an anonymous voice on the phone. With a local company, you can check out their facilities and even meet the people in charge. When it comes to protecting your home, it's important to know who's helping with that protection.

Quicker support

If there is ever an issue with your security system, a local company can send a technician right over to your home. Big box companies do not have as many technicians available in certain parts of the country. That means they could be coming from a great distance away. That also means you could be left waiting for quite some time. And during that wait, you could be without any home security.

Lower prices

National companies have much more overhead. They spend more on advertising, inventory and often have to hire a team of lawyers for any legal issues. To compensate for all that cost, big box companies are prone to hiking their prices. You may find more bang for your buck with a local home security company.