Customer Communication

MCS uses a Web-based communication tool, MCS Client, to keep you plugged into your critical power infrastructure. This password-protected portal on our website give you access to information about your specific power equipment as well as MCS maintenance agreements, field service reports, scheduled service dates and more.

For customers with multiple locations, both staffed and unstaffed, we are your eyes and ears in the field, keeping you up to date on site conditions. Telephone and email channels are a crucial part of MCS regular customer communication. Finally, our Emergency Dispatch Center is available 24/7/365.