

What are the delivery times and costs?


The products are delivered by the courier UPS from Monday to Friday during office hours. Dispatches and deliveries are not made on Saturdays, Sundays or national holidays.

Always choose an address where someone is available to collect the package. If you prefer to receive your order at the office or at a reception, please also indicate the name of the contact person.

On this site returns are also always free. You can find more information in the "Returns and Refunds" section.

How can I check the delivery status?


If you are a registered user, you can follow your order directly from the "My Orders" section.

Which Countries do you ship to?


Are there any addresses you cannot ship to?

We cannot deliver to post office boxes or "hold mail" services.

We do not deliver in the following areas:

Campione d'Italia Lugano Lake, Livigno



French Overseas Departments 

Canary Islands 

Channel Islands 



Balearic Islands 



Åland Island

San Marino 

Vatican City

Thank you for contacting us