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Adobe Flash isn't working….

If Adobe Flash isn't working, try the troubleshooting steps below.

Option #1 (Quick fix)

-If it is an option… Just click RUN THIS TIME at the top of the page to bypass this message and continue as normal. (If you try to Update the Plug from this message you likely run into additional errors.)

Option #2 (Better choice)

-Navigate to the web page giving you the trouble.
-In the address bar, click on the green Secure or lock icon.

-Click on “Site Settings”
-Next to “Flash,” click the Arrow for the drop-down menu.
-Select “Always allow on this site.”
-Reload the webpage.

Option #3

-Use Internet Explorer instead

Option #4

-Install the latest Adobe Flash versions which you can find in your Lowell Applications folder on your desktop. (install both listed below)
INSTALL Adobe Flash Player ActiveX
INSTALL Adobe Flash Player PPAPI

Why did this happen?

When the computers were imaged in July they got what at that time, was the latest version of flash. Version is what is on your computer and should be sufficient for any flash needs. However, unfortunately Chrome does not like Flash because of the major security flaws inherent in Flash and therefore does everything in its power to force you not to use Flash. The only problem is there are still a lot of sites that use Flash. None of the major sites you visit every day like Facebook, Instagram, etc. use it, but a lot of smaller and older sites just haven’t bothered to switch to HTML 5. If you do a quick Google search for enabling Flash in Chrome, you’ll see a lot of articles telling you to download Flash from Adobe’s website and install it (which won’t work) or to open a Chrome tab and go to chrome:plugins (which also won’t work anymore); however, we have discovered a couple work-arounds that can get you past it. One of these options should get you going.

adobe_flash_troubleshooting.1527780681.txt.gz · Last modified: 2018/05/31 11:31 by jasonw