These FAQs are designed to provide a better understanding of our activities and services.

Where is Cozumel?


How do I get there?

  • Cozumel has an international airport with many direct scheduled flights from cities in the USA, Mexico City, Cancun. Many charter airlines also fly to Cozumel. Alternatively, it is possible to fly to Cancun airport and make the connection to Cozumel by bus and ferry. The journey takes 1.5 to 2.5 hours depending on waiting times (45 min by bus to Playa del Carmen and another 45 min by ferry to Cozumel). The cheapest bus operator from Cancun airport to Playa del Carmen is Riviera, tickets can be purchased in the main airport terminal and the buses are clean and efficient. There are two ferry operators but there is little difference in service or prices between the two, it's best to simply take whichever one is leaving next.

Do I need a visa?

  • Not usually. Most North Americans and Europeans can enter Mexico with a tourist card – valid for up to 6 months - which you get by simply filling out a form on the airplane or at the arrival airport. However, rules can change, so check with your local Mexican embassy or consulate if you are not sure or if you are visiting for more than six months or for a purpose other than vacation.

What currency is used?

  • Mexican pesos and US dollars (bills, not usually coins) are accepted in Cozumel. You may get a better deal paying in pesos since you won't lose on the exchange rate. Major credit cards and travelers' checks are also widely accepted and most cards will also work in Mexican ATMs.

How is the climate?


What language is spoken?


What time zone is Cozumel in?
