Youth Mediation

When youth are involved in a conflict with a peer, teacher, parent, or community mediator, mediation can help resolve the conflict at hand while also building skills in conflict resolution, moral reasoning, and anger control. More than 90% of youth who participate in mediation resolve their conflict and stick to the agreement.

Commonly mediated conflicts include physical fights, verbal disagreements, interpersonal conflicts, hurt feelings, property damage, parent/teen conflict, teen/teacher conflict, theft, and friendship problems.

Referrals for mediation are received from the Juvenile Court, schools, after-school programs, agencies that serve youth, parents, law enforcement, and others.  You do not have to have a referral.   Contact us at

In most cases, a mediator will meet with youth at school and there is no need to come to our office.

Mediation with youth is a four-step process:

1. Intake: After we receive a referral, we talked with the youth and their parents to fully understand the situation and to make sure everyone wants to participate

2. Preparation/Skill Building: The mediator meets with each youth involved in the conflict to build skills in conflict resolution, moral reasoning, and anger control.  The mediator talks more about the process, and helps the youth think abut ways the conflict might be resolved.

3. Mediation: The people involved in the conflict sit down face-to-face. The mediator facilitates a process to help them come up with solutions that work for everyone. The mediator doesn’t give advice, make suggestions, or decide how to resolve the conflict. Instead, youth are empowered to find their own solutions. The mediator helps the people involved put their agreement in writing.

4. Follow-up:  About a month after mediation, the mediator meets with each person to talk about whether the agreement is working and to reinforce skills.  If the agreement is not working out, the mediator can arrange another mediation session.

Buncombe County

40 N. French Broad Ave., Suite B
Asheville, NC 28801


fax: 828-232-5140

Henderson/Polk Counties

103 South Grove St.
Hendersonville, NC 28792


fax: 828-232-5140

Transylvania County

137 North Broad St., Suite 1
Brevard, NC 28712


fax: 828-232-5140