Thursday, February 11, 2010

Still sick, no Pamidronate

I'm still feeling sick and didn't go get my Pamidronate today. My oncologist had told me before that there's research out there showing that after a couple of years, Pamidronate can be given once every two months instead of every month. So missing today's Pamidronate is no big deal, treatment-wise.

I'd actually called them yesterday to tell them I was sick so I'm sure you can imagine how surprised I was when I got a call from the chemo suite (where I get my Pamidronate) asking where I was, and didn't I know that I had Pamidronate scheduled today? So I explained that I'd called in sick yesterday.

I was even more surprised when my nurse called to tell me that she'd received my message yesterday and had passed it on to the chemo suite, so there was clearly a miscommunication on their part and that they never should have called me today.

Yeah, she called me to blame the chemo suite for not getting the message. I don't know whether to laugh or be appalled.

Every time that I've called to make schedule changes, the message has somehow not gotten through to the right person. I've suspected for some time that the problem is my nurse but I haven't said anything to anyone at the center. However, the fact that my nurse called and told me she got my message (and that the communication problem wasn't her fault) leads me to suspect that others have had the same problem as me and have complained.

I can't imagine this strategy of throwing other departments under the bus will work all that well, but I guess it's better than what she'd been doing before. It must be, or she wouldn't be using this strategy, right? Right?

1 comment:

PussDaddy said...

I hope you get better soon. I am sick and going to the doctor tomorrow if I can. Nothing serious as far as I know though. Get well Chantelle!