How do I get access to the online help?

Every customer has a login and a password issued to them.


In order to create these, a ‘general’ email address must be provided.

For example, not


This is to prevent future issues if that employee were to leave the company –

Every employee within the company uses the same log in.

If someone were to re-set the password, the password re-set email is emailed to the email provided.

If the email is sent to an employee who is no longer with the company, the email will not received.