Resetting Preferences in Lightroom CC/6








16 thoughts on “Resetting Preferences in Lightroom CC/6

  1. I was using LR4, had this issue with the filmstrip and hated it, tried to fix it with every method I could find on the web, nothing worked! Finally upgraded to LR6 and it was doing the exact same thing! So tried this method of resetting the preferences on start up and WALLAH! Finally have my LR back. Thank you!

  2. Thank you so much for this tip. I was having issues where LR was suddenly slowing down shortly after started, to the point where getting anything done was impossible.

    Resetting the preferences cleared those issues immediately.

  3. Your instructions are a bit off for the Windows version of LR. Saying “Well you need to restart Lightroom, and then hold down the Shift and Option keys on Mac, or the Shift and Alt Keys on PC.”, is incorrect, at least in Windows. What you need to say is “restart Lightroom WHILE holding down SHIFT + ALT”. It’s a humongous difference!

      1. I disagree. When you give directions don’t assume that the folks you are trying to help will do it in the way you thought. Be specific. If you meant, “Start X AND THEN do Y”, that’s a lot different (to me, anyway), from HOLD DOWN Y AND THEN DO X. You can’t assume people will know what you *meant*. It will only lead to confusion.

        1. The successful commenters show that people did indeed get it. As did the numerous people that I’ve replied to in the same manner on the Adobe Forums. Semantics.

  4. The issue in LR5 is that the filmstrip portion overshots the Main Window and cannot be resized smaller. Somehow the Main Window size is still clipped when Filmstrip is turned off. Does anyone know if this is a known issue in LR 5, a problem with later OS’s or something else? Please, no sales pitch on upgrading, just trying to find out if the issue is known and resolved in LR 6. May need to upgrade anyway…

  5. Excellent!
    It became impossible to import pictures in Lightroom 6.8, even after rebooting LR, MacOS (10.10.5), changing prefs and Catalogs, deleted “Lightroom 6 Startup Preferences.agprefs”… etc…
    AND NOW it’s good!
    Thank you,

  6. I also have been trying to get this to work. I get the color wheel and it won’t open at all. My only option for getting out of it is to force it to quit (even though it has not opened). This is really frustrating!

    1. Hi Tim,
      This does work, and I’ve just tried it again to make sure. Hold Shift and Option as you restart Lightroom to bring up the dialog.

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