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1. What are some of the benefits of receiving my bill electronically?
2. What are the benefits of paying a bill online?
3. What is Invoice Cloud?
4. What is the relationship between my biller or utility, and Invoice Cloud?
5. Is there 1 account number for all of my bills?
7. Can I put my water bill on AutoPay, but keep my real estate taxes as a scheduled payment?
8. How does the system work?
9. Can I use an Apple / Mac to use the service?
10. Do I need to register to pay a bill?
11. Why should I register to pay a bill?
12. How do I find my account number to login?
13. I forgot my Password, how do I find it?
14. Can more than 1 person pay bills online for the same account?
15. What forms of payment can I use?
16. Can I still send in a paper check?
17. What is a service or convenience fee?
18. If I don’t have email can I still process an electronic payment?
19. Which bills can I pay online?
20. What are the costs for paying online?
21. May I pay my tax bill by credit card at the biller’s office?
22. How should I enter my credit card information?
23. How will I know that my payment has been accepted?
24. Can I use more than 1 payment method per transaction?
25. When paying by ACH transfer (electronic check), how does my payment appear on my bank statement?
28. How much does paying online help the environment?
29. Do I need to notify my bank or change bank accounts?
30. What information do I need to make a payment?
31. When can I pay?
32. Can I use a credit card to pay my bill(s)?
33. Can I use a debit card to pay my bill(s)?
34. Can I tell if my payment has been posted?
35. Will I have online access to my account?
36. How long will my payment history be maintained?
37. Will I be able to print a copy of my bill?
38. How do I change my account information?
39. What is AutoPay?
40. Can I cancel AutoPay?
41. What are scheduled payments?
42. Can I schedule payments?
43. Can I change a scheduled payment?
44. Why am I being charged a late fee?
45. What is a partial payment?
46. What is the difference between AutoPay and a scheduled payment?
47. What if I already have Autopay or a scheduled payment set up with my bank?
48. Who do I contact with questions about a bill?
49. I accidentally deleted my current email notification, what should I do?
50. What if this website is down or for some reason I am unable to use this site?
52. Is my information secure?
53. Is my credit card and checking account information safe when I pay online?
54. What is PCI Compliance and why is it so important?
55. Who has access to my account?
56. How do I register?