This article covers:

Adding Team Members

Changing Ownership

A Chargebee user or team member’s email address might need to be changed if they are leaving the organization or due to a security issue. To change the email address of a user, the Owner/Admin users of an account can invite the new email address by following the steps below:

  1. Invite the new email address as a user and assign the desired role by navigating to Settings > Team Members > Invite Team Members.

  2. Next, the user needs to accept the invite received on the new email address.

  3. Once the invite is accepted, the user will be able to login to the account using the new email address.

  4. The Owner/Admin can then remove access for the old/existing email address.

Note: The number of users you can add on your account may be limited based on the subscription plan you’re on. Here’s our pricing page for further details.

Related Articles and Documentation:

Access levels of different user roles in Chargebee

Can the Chargebee account ownership be changed?