Data Center Technician

  • Company:
    Microsoft Corporation
  • Location:
  • Salary:
    negotiable / month
  • Job type:
  • Posted:
    4 hours ago
  • Category:

**Business Function Overview:**

Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I Datacenter Technician, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft’s online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform.

Empower Billions!



Be at the forefront of the action in CO+I as part of our global datacenter operations.



As a successful Datacenter Technician, your performance objectives include:

+ A strong desire and capability to learn, grow, and develop new skills

+ Empower a culture of safety, security, and compliance in all aspect of datacenter activities

+ Establish and enhance strong working relationships with various internal teams and external suppliers

+ Understand overall ticket management process

+ Perform power cycles, swap out failed components, handle storage media, and perform troubleshooting

+ Perform cable installations, hardware rack / stack installations, testing, and troubleshooting using standard datacenter processes

+ Physically assist in moving and racking equipment

+ Supporting deployment of on-site DC physical infrastructure including Servers, NetDevices, SANS, Window Server OS

+ Supporting parts/component replacement and physical hardware troubleshooting

+ As required, assist Datacenter Inventory and Asset Management Team with shipping/receiving and inventory management to address high work volumes

+ Ensures compliance with CO+I business units and service-level policies.

+ Learn, live, and coach the One Microsoft culture and values. Lead through change by bringing clarity, generating energy, and delivering success


**Basic Qualifications:**

+ High School Diploma or equivalent

+ One year of experience supporting IT equipment or related technology

**Preferred Qualifications:**

+ Technical College degree in Computer Science, Math, Telecommunications, or equivalent work experience

+ Applicable certifications: CompTIA, Microsoft, Network Certifications

+ Ability to support frequent standing, walking, lifting, and working at heights

+ Basic working knowledge of CE infrastructures (e.g. UPS, Generator, AHU, etc.)

+ Experience operating heavy-load movement equipment (pallet jacks, chassis lifts, etc.)

+ Perform and execute organization’s safety programs and policies, and compliance knowledge

+ Flexibility to work non-business hours (shifts) that may include weekends and/or holidays

+ Valid license to drive standard street-legal automatic transmission vehicles within your DC’s local jurisdiction

**Background Check Requirements:**



+ This position requires Australian Citizenship to meet government security requirements.

+ NV1/2, PV Clearance Assessment: This position may require an enhanced background check conducted through the Australian Government Security Vetting Agency.

