Internet Services


What is Fiber?

Surry Communications has began the process of replacing its copper network with a state-of-the-art fiber optic network that will carry communication services using light waves instead of electricity. Our new network with its amazing capabilities is called Fiber Connect. In the communications industry, such networks are known as Fiber-to-the-Home or FTTH. FTTH is the most advanced communication system available in the world today, and will be the technology relied upon worldwide to deliver communications in the future.

Although our current copper network has allowed us to offer superior quality communication services, copper networks (like ours or those offered by cable companies) will soon be unable to provide the bandwidth necessary to offer new, exciting technologies like 1 GB internet service, HD streaming video, advanced voice services, and many others.

While many communications providers brag about utilizing “fiber” in their networks, unless they provide it all the way to the home, they do not compare. Surry Communications is providing High Speed Fiber Optics all the way to your home with Fiber Connect.  This will give our customers High Speed Residential Internet service that is the most reliable and highest quality possible.

What are the benefits of Fiber-to-the-Home?
Battery Backup for Voice on Fiber
Adds value to your home and the community
Why Fiber is better than Cable…

What is fiber optic cable?

Fiber optic cable is a bundle of fiber optic threads made of pure glass each about the diameter of a human hair. Fiber optic cable uses light instead of electricity to carry a digital data signal. Therefore it is able to transmit information at virtually unlimited speed and capacity (higher bandwidth).

Why is fiber preferred to copper or coaxial cable?

Optical fiber is unique because it can carry a high-bandwidth signal enormous distances. The longer the distance the signal travels on copper or coaxial cable, the lower the bandwidth. Fiber networks can also be upgraded by changing the electronics or using different lasers that increase the bandwidth without changing the fiber itself. That’s why fiber networks are said to be “future proof.”

How much will installing fiber to my home cost?

Standard costs for a Fiber Connect installation are typically $400 or more. At this time we are waiving costs for standard installation and activation to our current customers and to new customers if two or more services are subscribed from Surry Communications. (Services include Phone with TV or Broadband)

Will fiber increase my telephone rate?

No. Fiber Connect will not increase telephone rates unless you choose an upgraded service. Over the long term, the lower maintenance costs and increased capacity afforded by fiber should provide rate stability. We will also be able to offer more service options for very little, if no additional cost.

Will fiber change the way my present communication services work?

No. Fiber Connect Customers will notice an improvement in the quality, reliability, and stability of their services.

Will getting fiber to my home disturb my yard/property?

Though we will dig a trench across your yard to provide you with a Fiber connection, our goal is to treat your property as if it were our own. We will select contractors who have that same respect and who will be responsible to promptly restore your property to a condition as close to original as possible.

Is Fiber in my Neighborhood?

Give us your address and we’ll tell you if or when Surry service is available in your home
