In competition, people get discouraged by competent robots

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A Cornell University-led team has found that when robots are beating humans in contests for cash prizes, people consider themselves less competent and expend slightly less effort—and they tend to dislike the robots.

The study, "Monetary-Incentive Competition Between Humans and Robots: Experimental Results," brought together behavioral economists and roboticists to explore, for the first time, how a robot's performance affects humans' behavior and reactions when they're competing against each other simultaneously.

Their findings validated behavioral economists' theories about loss aversion, which predicts that people won't try as hard when their competitors are doing better, and suggests how workplaces might optimize teams of people and robots working together.



Alap Kshirsagar, a doctoral student in mechanical engineering, is the paper's first author. In the study, humans competed against a robot in a tedious task—counting the number of times the letter G appears in a string of characters, and then placing a block in the bin corresponding to the number of occurrences. The person's chance of winning each round was determined by a lottery based on the difference between the human's and robot's scores: If their scores were the same, the had a 50 percent chance of winning the prize, and that likelihood rose or fell depending which participant was doing better.

To make sure competitors were aware of the stakes, the screen indicated their chance of winning at each moment.

After each round, participants filled out a questionnaire rating the robot's competence, their own competence and the robot's likability. The researchers found that as the performed better, people rated its competence higher, its likability lower and their own competence lower.

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More information: Monetary-Incentive Competition Between Humans and Robots: Experimental Results, papers.ssrn.com/sol3/papers.cf … ?abstract_id=3323698
Provided by Cornell University
Citation: In competition, people get discouraged by competent robots (2019, March 11) retrieved 24 January 2020 from https://phys.org/news/2019-03-competition-people-discouraged-robots.html

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