Audiovisual & Operations Manager - City Manager's Office
City of San Jose - San Jose, CA

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It is the role of the Audiovisual & Operations Manager to oversee and maintain systems and technical operations for all broadcast, streaming, and production facilities for the City of San José.

Major position responsibilities include:

* Managing 24 hours/7 days a week technical operations of the City¿s broadcast facilities, including responding to off-hour emergency calls related to operations of broadcast and web streaming services;

* Coordinating staffing for broadcast of public meetings and assisting supervisor in evaluation and development of staff;

* Maintaining the budget for and providing oversight of capital funds and making recommendations as to how funds will be spent based on desired upgrades to City facilities, repair and maintenance schedules, and needs analyses;

* Preparing reports concerning new systems and solutions detailing factors such as cost, impact on current systems, replacement schedules, proposed project timelines, and effect on capabilities;

* Preparing and/or editing Requests For Proposals, analyzing and evaluating vendor responses, revising details of proposals as needed, making recommendations concerning purchases, reviewing contracts and overseeing acceptance of delivery of items purchased;

* Assembling, installing and configuring complex broadcast, post production, streaming media, systems, software, and other hardware. Includes various types of servers, drive arrays, SANs, DAMs, character generators, graphics/animation creation systems, HD cameras, CCUs, editing systems, play-to-air systems, digital signage, A/V routers Thunderbolt/Thunderbolt 2 technology, Fibrechannel and gigabit fiber/copper networking switches;

* Producing engineering design documents for complex broadcast and computer networking systems;

* Designing and implementing a preventative maintenance routine, identifying weaknesses in current systems, planning for upgrades and replacement of systems;

* Staying current with industry best practices;

* Establishing and maintaining a work environment that is conducive to proactive planning, supports employee morale, and enhances productivity; and

* Communicating and dealing tactfully and effectively with City officials, employees, supervisors, employees from other City departments, contractors, vendors and the public.

Minimum Qualifications

Any combination of training and experience equivalent to:

- Education: Baccalaureate Degree from an accredited college or university in the field of video engineering, broadcast television, video production, or closely related field
- Experience: Five (5) years of increasingly responsible experience, including two (2) years of supervisory experience, in one or more of the following areas: government access television, broadcasting, television news programming, media production, communications and/or media coverage,
- License/Certificates:
Possession of a valid California driver's license.
Possession of at least one of the following certifications is highly desirable.
*Apple XSAN Administrator
*Apple ACMA (Certified Media Administrator)
*Society of Broadcast Engineers Certified Video Engineer
*Society of Broadcast Engineers Certified Broadcast Television Engineer
*Infocomm CTS-D/CTS-I Certification
*CEDIA Certified Professional Designer




-Job Expertise - Knowledge of sources of video and audio engineering information and technological developments, particularly in the area of analog to digital audio/video migration; experience in media, communications, journalism, public affairs, broadcasting, or television within a local government environment; knowledge of digital signage systems design, operations and maintenance; and project management systems and software.



- Customer Service - approaches problem-solving by focusing on customers first; advocates for customer results point of view; demonstrates the ability to anticipate customers' needs and deliver services effectively and efficiently in a timely, accurate, respectful and friendly manner.

- Multi-Tasking - can handle multiple projects and responsibilities simultaneously; has



Selection Process



1. Do you have a Bachelor's Degree or higher in a related field from an accredited college or university? If yes, what is the degree, major and educational institution? If no, how many college semester units have you completed and the coursework?

2. Do you have experience with contract or project management? If so, please describe.

3. Do you have experience managing an operational budget? If yes, summarize your participation and contribution to this process.

4. Do you have five or more years of experience, including two years of supervisory experience, in one or more of the following areas: government access television, broadcasting, television news programming, media production, communications and/or media coverage? If so, please describe your experience.

5. Do you possess any of the certifications listed in the minimum qualifications section? If so, please specify which certifications you have.

6. Do you have specific experience with Digital broadcast studio design/maintenance/replacement; Crestron/AMX control; SAN systems; or Digital Signage? If so, list your areas of specific experience and describe.

7. Do you have specific experience with Play-to-air servers; Video compression/transcoding/streaming; Analog to digital migration/integration; or Video production (studio/field/post)? If so, list your areas of specific experience and describe.



If you have questions about the duties of these positions, the selection or hiring processes, please contact Ross Braver at ross.braver@sanjoseca.gov.

Application Instructions





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