Customer Service and Fulfillment

Your society can benefit from a first-class customer service team responsible for dealing with the management and fulfillment of all journal subscriptions (both member and non-member). Elsevier has special teams of local experts devoted to membership services. A representative from one of these teams would serve as your society's direct contact with regard to member subscriptions. This 'one-on-one' approach allows for specialized tailored services by establishing and maintaining effective relationships through short lines of communication. The Elsevier society liaison would have a thorough understanding of your society’s specific requirements and would serve as the point-of-contact for all questions related to customer service and subscription fulfillment.