Limitations of Alarm Systems
It must be understood that while your Paradox alarm system is highly advanced and secure, it does not offer any guaranteed protection against burglary, fire or other emergency (fire and emergency options are only available on certain Paradox models). This is due to a number of reasons, including by not limited to inadequate or improper installation/positioning, sensor limitations, battery performance, wireless signal interruption, inadequate maintenance or the potential for the system or telephone lines to be compromised or circumvented. As a result, Paradox does not represent that the alarm system will prevent personal injury or property, or in all cases provide adequate warning or protection.


We also strongly recommend you to regularly maintain your security systems and stay aware of new and improved Paradox products and developments.

Warning for Connections to Non-Traditional Telephony (eg. VoIP)
Paradox alarm equipment was designed to work effectively around traditional telephone systems. For those customers who are using a Paradox alarm panel connected to a non-traditional telephone system, such as "Voice Over Internet Protocol" (VoIP) that converts the voice signal from your telephone to a digital signal traveling over the Internet, you should be aware that your alarm system may not function as effectively as with traditional telephone systems.

For example, if your VoIP equipment has no battery back-up, during a power failure your system's ability to transmit signals to the central station may be compromised. Or, if your VoIP connection becomes disabled, your telephone line monitoring feature may also be compromised. Other concerns would include, without limitation, Internet connection failures which may be more frequent than regular telephone line outages.

We therefore strongly recommend that you discuss these and other limitations involved with operating an alarm system on a VoIP or other non-traditional telephone system with your installation company. They should be able to offer or recommend measures to reduce the risks involved and give you a better understanding.