Return Period after Delivery will be for 3 days and it is applicable if the product received is Defective or Damaged or Not as Described or Wrong.

If you have received a damaged or defective product or if it is not as described, you can raise a replacement request on the Website within the applicable Returns Policy period. In a rare event of the replacement being defective/damaged or not as described on the product page, a full refund will be provided once we receive the product.


2. The product amount will be credited back to his/her wallet or coupon code will be provided for the next purchase, once we have received the products and quality check is done.

3. The refund of shipping and COD charges is not applicable.

4. To schedule a return, please fill in the Return Form which is available in the "My Returns" section of your Flipnclick Account. The Reverse Pick up facility is available on limited pin codes.


Note: For replacement, kindly follow the return procedure for the product you want to replace and then use the store credit or coupon code we give you in Flipnclick wallet to place the order for the new product.


How does Flipnclick help in resolving an issue with a product purchased on Flipnclick?

Returns Processing

If you're facing any issues with a product purchased on Flipnclick, we shall help by verifying and trying to resolve your product issue as part of the return verification process. The Issue resolution steps may be shared with you as self-help, or with assistance over the call. We will arrange for a replacement if the issue has not been resolved.



Your product will be checked for the following conditions.

1. Correct Product: IMEI/name/image/brand/serial number/article number/bar code should match and MRP tag should be undetached and clearly visible.



4. Undamaged Product: The product (including SIM trays/charging port/headphone port, back-panel, etc.) should be undamaged and without any scratches, dents, tears or holes.

5. Undamaged Packaging: The product's original packaging/box should be undamaged.


Can I return part of my order?


When are Refunds provided?


Refunds are issued when

- Flipnclick cannot provide replacement

- In-line with Buyer, when a dispute has been ruled in your favor.