BOTTER Chatbot

For Genesys

The Unlimited Enterprise-Grade Chatbot platform


Botter Chatbot framework is catered to empower all Genesys Solutions to provide a seamless CX





Provide a seamless experience to your channels visitors by fullfilling various immigeration services such as evisas, issuing a passport, renewing a travel document and many more providing your tourists and citizens with an optimum experience


BOTTER Framework | Genesys Comprehensive solutions

Botter Framework consists of many components designed to enrich Genesys user experience.

Widget Builder enables users who have GIA to customize their own Chatbot

Flow Builder Widget Builder empower users who don't have GIA to build the flow and customize an entire chatbot that meets their organization business requirement

Widget Builder


Flow Builder

Flow builder is catered for Genesys solutions to build chatbots with no coding or technical background required that supports rich media with predefined  Smart cards and modules for certain verticals backed up with the latest AI and NLP technologies

BOTTER | Analytics

BOTTER | Analytics

Dive Deeper into your chatbot with insights, with reports such as

  • % of interaction handled by humans versus bots 
  • Number of Customers
  • Number of interactions per channel
  • Number of returning users
  • Measurement of satisfaction level
  • Auto-detection for unknown terms


Why BOTTER for Genesys?


Onpremise & cloud Deployment


Advanced Arabic NLP & NLU


Various Integration Points


Analytics and Reports
