Effective Business Writing

  • Duration: 1 days
  • Price: $325.00
  • Certifications:
  • Exams:
Course Overviewremove_circle_outline


In contemporary business environments, information overload makes it necessary for you to communicate clearly and concisely. Trying to make sense of a disorganized email message can be frustrating given the number of emails you have to answer daily. By analyzing your audience, organizing your writing, and employing effective persuasive techniques, your writing will make an impact.

Target Studentadd_circle_outline


Course Objectivesadd_circle_outline

In this course, you will organize and write effective business documents.

You will:

  • Identify techniques to write effective business communication.
  • Write electronic communication that is clear, concise, and appropriate in a business context.
  • Apply the writing principles you have studied to specific business situations and learn to address the needs of a particular audience.
  • Use your writing and diplomatic skills to create formal business letters.
  • Use basic persuasive strategies that will allow you to plan and deliver effective proposals
Course Outlineadd_circle_outline

Lesson 1: Writing Effective Business Communication

  • Write Strong Sentences
  • Organize Your Content
  • Analyze Your Audience

Lesson 2: Writing Email and Other Electronic Communication

  • Write an Email
  • Write Instant Messages and Text Messages

Lesson 3: Writing Common Business Documents

  • Write an Internal Announcement
  • Write a Routine Request
  • Write a Response to Routine Requests
  • Write a Complaint
  • Write a Positive Response to Customer Complaints
  • Write Bad-News Messages

Lesson 4: Writing a Business Letter

  • Write a Business Letter
  • Write a Thank-You Letter

Lesson 5: Writing Business Proposals

  • Persuade Your Audience
  • Write an Executive Summary
  • Use Visuals

To ensure your success, we recommend you have some level of work experience in any of a variety of organizational settings, and general end-user computer and Internet skills. You may wish to take the following Logical Operation courses or have equivalent knowledge:

  • Grammar Essentials (Second Edition)
  • Microsoft®Office Outlook® 2016: Part 1 (Desktop/Office 365™)
Upcoming Classes
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