Shipping & Returns

How can I contact you?

* Use our online contact form or send directly to [email protected]

What about shipping cost?

* Worldwide flatrate shipping: 15.- Euro

How long until my order ships?

* 24-72h after receiving your payment, your order will be shipped

Do have a minimum order quantity?

* No, its on you if you make a small or big order.

How long does it take to receive my order?

* Shipping time depends on various factors (postal service efficiency, customs clearance, international transit ), that's why we can give you only an approximation based on our statistics. We estimate: 7-21 days arrival time

What shipping method do you use?

* We ship by regular/registered air mail and sometimes EMS, because it is the safest and assure both of us of the highest rate of successful delivery since: is not traceable, does not require a signature upon delivery (sometimes sign is needed), can be shipped to PO-Boxes and offer maximum discretion. Please consult your country laws before buying.

Where do you ship from?

* Please note that we use different shipping locations in order to avoid customs flags. We ship from European Union only!

What about delays?

* There are few occassions when delivery is delayed due to Postal Services procedures. However in those occasions delivery might take a little longer. Above date is just an estimate, we can't guarantee delivery time. It sometimes happens that shipment is delayed for various reasons even up to 2-3 weeks from estimated arrival date. Keep in mind that there are a couple of possible situations that can occur with your order to cause possible delivery delays. An international shipment normally passes through the local and national postal service in the country of origin, then exportation, as well as shipment transfer through ports of exit, transit to destination country with international postal service, importation in destination country (customs clearance), and finally the local and national postal service in the destination country.

What is your success delivery rate?

* We have almost 100% to whole Europe and 98% worldwide