Mobile: How do I recover a lost password?

To recover a lost password…

  1. Open your hubbux app
  2. Click on the “Forgot Username or Password?” link at the bottom of the login screen.
  3. Type your 16-digit username or patient email address into the field provided
  4. Click “Send Email”
  5. Once you receive the email, follow the instructions it contains to reset your password.


What if there is no email associated with your account?

If you have not connected an email with your account, please call 1-800-560-1469 ext. 3 for password reset assistance.

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