Mayor's Help Desk

Submit a request for assistance


The City of Detroit recommends using Improve Detroit as the fastest, automated route to address neighborhood issues.

However, if your concern is outside of what is currently offered on Improve Detroit, requesting the Mayor's assistance is another option.


Have a question?  Call 

Choose a department or issue to get started

What issue would you like the mayor to assist you with? Please select from the options to your right.

If you don't see your issue, but know which department you'd like us to work with, please select the appropriate department.

What do I do if I don't see my issue or department? If you don't see an appropriate issue or department and your issue relates to an abandon vehicle, neighborhood trees, illegal dumping, running water, water main break or any other neighborhood problem, please visit Improve Detroit for further assistance.





What happens after I request the mayor's assistance?

Once you've submitted your issue, we'll forward it to the mayor's Constituent Affairs Division. The mayor's office will then contact you within 48 hours to formally review your request. Our goal is to close all but the most complicated cases within 30 days or less.

How will you use my information?

The information you provide will be used to contact you with updates on our progress resolving your issue.

City Council President
City Council Pro Tem