FAQ of MB SD Connect C4: Activation, Functions, System Requirement

As a hot sale product in autonumen.com, MB SD C4 leads a heated discuss and consult. And now, we have collected some frequent asked questions about MB SD Connect C4 and sort them in activation, functions, computer system.

MB SD C4 Activation FAQ



Q: When I open EPC of MSD Connect 4, I got error message “unable to start application program”, what’s the reason?

A: Firstly, make sure EPC is activated. Secondly, make sure enter EPC from “EPC NET EXPLORER ” and find out LAN ID, finally active it. (A part of users tend to directly start EPC from Xentry, this is not correct.) Still have got the same error? Please contact us for remote assistance.




A: This administrator code is: User$star2004

MB SD C4 Functions FAQ

Q: Does SD Connect 4 support SCN coding?

A: Yes,SD Connect 4 support SCN coding,but you should get the account yourself.


A: It needs login password when test Smart, we have DAS SMART Calculator to help calculate login password.

Q: Can SD C4 diagnose ML 270 2005 and A class W169 2007?

A: Yes, C4 could diagnose ML 270 2005 and A class W169 2007.

Q: Can SD C4 diagnose Mercedes Benz Trucks, 3335, 1823 and 1413?

A: Yes, C4 could diagnose Benz Trucks, 3335, 1823 and 1413.

Q: Can SD C4 diagnose and program for Mercedes Benz BUS body.

A: Yes, C4 could diagnose MB Bus body.

Q: Does MB SD C4 support W205, w222 and w906?

A: Yes, MB SD C4 can support w205, w222 and W906.

Q: Where to find Smart TAN CODE in the software of SD Connect 4?


MB SD C4 Computer system requirement FAQ

Q: Does SD Connect 4 contain SATA HDD?

A: There are three kinds of hard disk formats for SD Connect 4 , including: for Dell D630, for T30 and moveable hard disk, and only two kinds of format for SD C4 , including: for Dell D630and moveable hard disk. Do they contain SATA HDD? It depends on which kinds of HDD, please write a note which format you need when ordering.

Q:  Is SD C4 compatible with window7?




Q: When I click “Diagnostic” to find “Fingerprint ID” of SD Connect 4, I got an error” Internal error (3.17)- 3.89 You must contact the user help Desk “.

A: Check whether your computer is compatible with latest xentry software. If you choose d630 hard disk, it needs to work with Dell D630 computer with integrated video card and 1GB memory; if you choose movable hard disk, it’s requirement to the computer is: CPU 2.0GHZ or above, 2GB memory or more, Windows XP professional.

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