Article ID : 00026010 / Last Modified : 04/06/2018

My Device Doesn't Respond Correctly to Universal Remote Control Commands

    Follow these steps if your device or programmed component doesn't respond correctly with a universal remote control:

    1. Check the universal remote control for jammed buttons.
    2. Remove the batteries from the remote control.
    3. With the batteries removed, press every button on the remote control twice.
    4. Insert new batteries into the remote control.
    5. Program the remote control .
    6. Test the function of the device using the original remote control.
    7. Reprogram the remote control using a different manufacturer code, if available.

    Note: Some functions of your device may not be accessible or operate correctly with a universal remote control. Use of the original remote control may be necessary to perform these functions.