


    Governor Andrew M. Cuomo issued an Executive Order requiring state agencies that provide direct public services to offer free interpretation and translation services to members of the public for vital forms and instructions.

    Based on census data, the services will be offered in Spanish, Chinese, Italian, Russian, French, and French Créole.


    "Our state works for all people, regardless of where you were born or what language you speak," said Governor Cuomo. "We are proud that people from all around the world call New York home, making our state a beacon of diversity and tolerance. This Executive Order ensures that non-English speakers receive equal access to the programs, services, and opportunities offered by their state government."

    The Governor's Deputy Secretary for Civil Rights Alphonso David will provide oversight and coordination to agencies to help them implement the provisions of the Executive Order. Agencies will fulfill the requirements of the Executive Order on a rolling basis and must fully comply within one year. The Governor's website will be translated as well.

    To ensure that language access services are implemented in a cost effective and efficient manner, the New York State Office of General Services has already negotiated bulk discounts for interpretation and translation services for all state agencies. Additionally, the Spending and Government Efficiency ("SAGE") Commission has incorporated this plan in its streamlining of agencies.
