


Richard Schulze  (Source:


Source: Yahoo

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How Can BB Compete with Amazon...
By Cypherdude1 on 6/8/2012 11:22:11 PM , Rating: 5
How can BB compete with Amazon, TigerDirect, Newegg, and the many others now on the 'Net? BB's costs will always be higher. BB's problem has already been mentioned before: People go into BB's brick & mortar, look over the TV models they like, then order through the 'Net. BB has become an unpaid showroom for the 'Net.

Fry's is BB's direct competitor. Fry's has great deals on laptops, TV's, etc... If you want to pick up an excellent laptop, you wait for it to go on sale at Fry's and get 30%-50% off.






RE: How Can BB Compete with Amazon...
By abzillah on 6/10/2012 3:09:51 AM , Rating: 2
I disagree with you. Yes, some people do go into BB or Fry's to look at stuff and buy it off the net, but many people also go into the store to buy goods. It's so much better to be able to buy something and if there is a problem with it, have a place to return it to.
Money can be made from brick and mortar stores. Best Buys just needs to find a way to get people to buy from them, either from their store or through their online store.
I blame the current situation of BB on poor management decisions.

RE: How Can BB Compete with Amazon...
By DN23 on 6/10/2012 4:49:18 PM , Rating: 2
@Abzillah, you bring up a good point. Bestbuy is missing a large advantage they have over the Online Companies. I purchased a 55" Sony LCD that developed a blue colored hue in one corner of the screen. I called Bestbuy and explained the situation to them. They dispatched a team of technicians and replaced the screen. They did caution me to buy Samsung next time as their customer service is much more friendly. Had I bought online, I would have been on my own. Capturing that in a commercial would be a great way for BB to market themselves. Especially to non-tech savvy Baby-boomers. I find the Warranty push equally annoying, but that is part-in-parcel of shopping in a 'big-box' store. They could easily turn their fortunes around if they could focus on customer service!

