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“Poor service.... but excellent customer service staff”

Written on: 13/02/2013 by MarcWatt (3 reviews written)

The broadband service is just poor.... less than 0.4 mb/s... The customer service staff are excellent though I've got to say. I've bee getting put through to the guys in Northern Ireland and they are incredibly helpful - but the problem is not solved and just keeps reoccuring. We've got an engineer coming out next week, fingers crossed it can be sorted.