Submit a manuscript Sign up for article alerts Contact us

11. How can I ensure that I receive BMC Research Notes's emails?

How to ensure you receive BMC Research Notes’s emails

Occasionally, email sent by BMC Research Notes may be caught by spam filters. Most modern email software includes a spam or junk folder, and it is worth checking this from time to time.


In order to guarantee that mail from BMC Research Notes does not get caught by your spam filters, most systems also make it possible to create a list of “trusted senders”.

Instructions are provided below for how to add BMC Research Notes to your “trusted sender” list using Outlook , Apple Mail, Thunderbird, Gmail, Hotmail, Yahoo and Postini. Even if your ISP or email program is not listed, a similar approach will generally be possible.

Microsoft Outlook

  1.  On the Tools menu, click Options
  2.  On the Preferences tab, click Junk E-mail
  3.  On the Safe Senders tab, click Add
  4.  Where it says “Add address” enter researchnotes@biomedcentral.com
  5.  Click OK

Apple Mail

  1.  Go to Mail > Preferences from your Mail menu
  2.  Go to the Rules tab
  3.  Select Add Rule
  4.  Give this rule a name such as "BMC Research Notes"
  7.  Click "OK"


  1.  Click the Address Book button
  2.  Highlight the Personal Address Book
  3.  Click on "New Contact"
  4.  In the "Contact" tab of the new card, enter researchnotes@biomedcentral.com to the email field
  5.  Click "Ok"
  8.  Click "Ok"


  2.  Where it says “From”, enter researchnotes@biomedcentral.com
  3.  Click "Next Step"
  4.  Click the box “Never send it to Spam”
  5.  Click “Create Filter”


  2.  Click “Safe and blocked senders”
  3.  Click “Safe senders”
  4.  Where it says: “Sender or domain to mark as safe:” enter researchnotes@biomedcentral.com
  5.  Click the "Add"


  3.  On the Filters page, click "Add"
  4.  Add “Filter Name”
  5.  Select the “Sender”, and add "contains" then enter researchnotes@biomedcentral.com
  7.  Select “Save”


  1.  Log into your Postini account
  3.  In the “Approved domains” box, add researchnotes@biomedcentral.com
  4.  Click “Update approved domains”

 FAQ questions