Leadership & Communication for Project Managers

Course Description
This course enables participants to learn how to empower themselves and others through effective team building and to practice leadership, communication, and decision-making skills. The critical importance of communication in all forms of project organizations is stressed. Participants gain important insights into their own interpersonal and leadership styles through spirited class discussions, exercises, self-assessment instruments, and simulations.
Course Objectives

To help managers work successfully in a team environment
Apply principles of decision making in complex environments
Use creative problem-solving techniques in complex environments
Resolve human conflicts in complex situations using a variety of communication techniques
Exercise applying interpersonal communication skills effectively
Identify people with the most potential to influence your work and develop strategies to ensure project success in dealing with these people effectively
Diagnose dynamics behind intercultural differences and develop related strategies to enhance teamwork and communication

Course Agenda

Team Skills
Interpersonal skills
The Decision Making Process
Breakthrough Thinking
Resolving Interpersonal Conflict
Intercultural Differences
Politics and Relationships
Managing communication
Components of communication management



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