You Can Finally Call the IRS About Your Stimulus Check

May 20, 2020

As stimulus checks are being sent to millions of people, many Americans still have unanswered questions about the status of their payments.

If you have questions, the IRS says you can finally call and possibly talk to an agent over the phone, reported Money.

On Monday, the agency announced that it is "starting to add 3,500 phone representatives to answer some of the most common questions about Economic Impact Payments."

People with questions about their payments can call the IRS Economic Impact Payment line at 800-919-9835, the number that's also printed at the bottom of each stimulus check confirmation letter just below President Donald Trump’s signature.

Callers must listen to an automated message. According to an IRS news release, “those who need additional assistance at the conclusion of the message will have the option of talking to a telephone representative.”

At the time of publication, RADIO.COM was unable to reach a human representative through the number provided by the IRS.

Back in April, a high volume of questions from taxpayers regarding the $1,200 stimulus payments through the CARES Act led the IRS shut down phone services.

Taxpayers with questions about their stimulus checks were not able to call and talk to IRS customer service representatives about any issues they were having.

On Monday, the Treasury Department said that it will begin issuing some stimulus payments via prepaid debit cards in the mail to approximately 4 million people.

As of Wednesday afternoon, the IRS' web page about "Coronavirus Tax Relief and Economic Impact Payments" still lists a simple instruction: "Do not call."

Additionally, the IRS still advises taxpayers to use their online tracker portal before calling into the new Economic Impact Payment line.

You can use the following steps to check on yours.

How to track the status of your stimulus check through the IRS' online portal

1. Visit the IRS' Get My Payment page and tap the blue Get My Payment button to check the status of your economic impact payment.

2. When navigated to the next page about authorized use, select OK.

3. Enter your social security number (SSN) or individual tax ID (ITIN), your date of birth, your street address and your ZIP or postal code. Tap Continue.

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