Can’t hear the dictation

If you are experiencing issues with not being able to hear the dictations in the software, then we would recommend checking the following as it may be a simple fix which can be corrected.

When you are playing the file, you will see the level meter move up and down if there is recording as shown below.

If the level meter doesn’t move at all then this would indicate the dictation has no sound and therefore would have to be rerecorded.


can't hear the dictation 9 red


can't hear the dictation 10 red