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Reputation Management - more like Judo than Wrestling

online reputation managementWe had a client come to us recently with some negative news that had been published on a site that is well-regarded in their industry and that carries a lot of weight with the search engines (124,000 pages in Google's index).  They had been advised by one of the larger online reputation management firms that removing (or rather replacing) that result would be a 5-figure project involving the publication of many competing content pages.  Their approach was basically to beat down the search result by brute force.

We discovered, however, that the same site had previously published positive articles about the client's company.  The problem was that the negative article was newer and its metatags were more highly optimized for high ranking with the client company's name.  So our strategy was to convince Google that those positive article were, in fact more relevant than the negative article.  Taking this tack proved to be far more resource-efficient and resulted in a much better outcome for the client - a high ranking positive article by a well-regarded industry publisher.

So don't always think that online reputation management has to be a slug-fest between you and much larger web properties - sometime Judo is the better defense!