How to request a review

If you have received a letter informing you that your child has not been awarded free home to school travel and you disagree with the assessment made, you can exercise your right to a review by completing and returning the school travel review form. This page provides further guidance which you should read before submitting a request for a review.

There are four principal grounds for a review, they are the statutory walking distance, safety of the route, travel arrangements offered and a child’s eligibility.

3. Travel arrangements offered

The County Council aims to achieve best value by providing transport and travel solutions that are as efficient and economical as possible. They are designed to ensure that pupils get to school within a reasonable time and travel in a safe and stress free environment.

If you consider that the assistance offered is unsuitable then you are entitled to a review. You should explain as fully as possible why the travel arrangements offered are unsuitable. If the suitability of the arrangements is in relation to a child’s SEN or on medical grounds then parents will be required to provide medical evidence in the form of a doctor’s letter to support their application.

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