Most CEOs are slow to digitize. Here’s why they need to act now.

CEOs undervalue digital platforms compared to their C-level peers. Closing that gap is critical to business resilience.

Editor's Letter

Welcome to The Platform Issue

Behind every great experience is a great workflow—and great workflows run on digital platforms


Is your business built resilient?

Take the quiz to learn if your organization is ready for what's ahead


Why CHROs are earliest adopters of digital platforms


How CIOs can win over skeptical CEOs

Selling chief execs on digital platforms requires CIOs to focus on outcomes—and seek help from their C-suite peers

How do 600 different organizations adopt a digital enterprise platform?

CEOs, CIOs, and CHROs report on their priorities and paths to digitization and integration

Key to CIO success in the pandemic era: Adopt a single digital platform

Digital enterprisewide platforms offer a range of benefits, including resilience to handle crises. Here’s how digital leaders are getting started.

White Paper

C-suite insights: Is your business built resilient?

Digital platforms drive growth

Realize value

Digital leaders outperform in the COVID-19 era

ServiceNow user data shows the business value of digital transformation
visualize company transformation

How to visualize digital transformation

A framework for aligning tech investments to business goals
impact of digital revolution on society

Employees are customers, too

Leaders, take note: Employee experiences drive business results
Team based management in the age of AI

Your org chart needs a rethink

Why many companies are ditching traditional hierarchies for team-based management

Have questions? Schedule a meeting with us.


Competitive intelligence

What good looks like

7-Eleven exceeds customer expectations amidst pandemic

How Buckinghamshire Council supports vulnerable citizens

A new local authority is using digital workflows to help manage the pandemic

What good looks like

How Deloitte uses the Now Platform to serve clients worldwide

CIOs: Empower new developers fast to address COVID-19 challenges

Low-code apps are a win-win for compliance and agility

What good looks like

Improving HR services on a platform at LEO Pharma


The new banking landscape

Ideas and resources for financial services leaders

How to keep up morale while keeping your distance

Tech talent leaders weigh in on how to keep employees engaged amid the stress of the pandemic

Return to workplace blueprint

ServiceNow shares its 6-step plan for how it will reopen offices

Art of the possible

How low-code apps can help address racial and economic inequality

It’s time to change the STEM conversation for a more equitable world

The next normal for CEOs

Now is the time for operational workflows
what employees want

What your team wants

How companies can close the yawning gap between employee expectations and work experiences