Customer satisfaction

Haier Europe Service is the branch of the Group dedicated to customer service and after-sales.


The mission of our customer service is to consolidate the Group’s relationship with customers, meet their requirements with efficiency and courtesy , provide technical support and answer their queries.
The objective is to guarantee a long-lasting, positive customer experience and guarantee a highly professional service, through a widespread network with a firm standing. Haier Europe Service's Network covers 1.700 Multibrand Service Partners across Europe, 4.000 engineers and 170 Factory Field Engineers in UK