Frequently Asked Questions

At MCS Mobility, our aim is to assist people to live a free and independent life. We specialise in a range of Mobility Scooters in Australia with a strong focus on customer satisfaction and ensuring the product suits the individual’s specific needs. Our unrivalled range of Mobility Scooters ensures that we can help you find the most appropriate product for you!

We don’t just deliver your product, we deliver with both your safety and your mobility needs in mind. We ensure that each customer has all the information needed to safely use their product. With MCS Mobility we ensure that you will always be able to use your mobility scooter with ease and peace of mind. We pride ourselves on our outstanding customer service! When you purchase a mobility aid or mobility scooter from MCS Mobility we give you a follow up service after purchase to ensure you are enjoying your new or used mobility scooter or mobility aid

At MCS Mobility we provide servicing for your mobility scooter so that it will last you a lifetime. We highly recommend you get your scooter serviced at least every 12 months.

A mobility scooter is not classed as a motor vehicle and therefore does not need to be registered.

When driving a mobility scooter, you are classed as a motorised pedestrian in most states. This means that the road rules you would follow as a pedestrian would apply to your use of a mobility scooter.

For example, if you were a pedestrian you would use a footpath if one was available.

Mobility scooters are designed to help people with disabilities or anyone who struggles to walk. They are a fantastic option for people who can’t drive and are stuck at home for the majority of the time.

Mobility scooters give you the freedom to live independently and there are many different kinds for different uses.

At MCS Mobility we ensure our range of Mobility Scooters are designed for individuals’ specific needs.

Mobility scooters vary and all have different purposes. At MCS Mobility we ask you a number of needs- based questions to ascertain which kind of scooter would suit you.

Small Portable Scooters — These pull apart and can be put into the boot of a car. They’re great for anyone who still uses a car but wants to be able to use the scooter inside a shopping centre, or for shorter trips around the park on relatively smooth surfaces.

Mid-Sized Mobility Scooters — Are a budget option for anyone who is looking to be able to get out of their house and drive outdoors. The mid-sized scooters can be driven for 35km-40km on one charge!

Large All Terrain Mobility Scooters — Are a fantastic option for those who would like an extra level of comfort. They come with 4-wheel suspension which makes them a dream to drive. They can be driven for 50kms on one charge and are equipped for handling the roughest of terrain with ease.

Travel Mobility Scooters — Are easily transportable, fold up and can be wheeled along like hand luggage. If you are wanting to travel on a plane or go ona cruise, these are the scooters for you! They come with lithium batteries and are aeroplane certified. Enjoy your holiday pain free with one of our Travel Scooter options.
