What is your return policy?

Returns are available on unopened supplements and unused lab services within 30 days of purchase.  If it is beyond 30 days, and you have an unused lab kit at home, check that the contents of a lab kit have not expired.  We can provide replacement contents at no extra charge.  If you have paid for lab services and not yet come in for your blood draw, we will make an effort to remind you to book an appointment.  However, it is the responsibility of the patient to call the office to book for a blood draw, or arrange for sample drop-off.

What can a Naturopathic doctor treat?

Naturopathic doctors can treat many of the conditions that any other physician would treat.  This can include the physical, mental, emotional, and/or spiritual sphere.

Do you bill directly to insurance companies?

The insurance companies prefer that the patient pays the practitioner directly.  The insurance company will then reimburse the patient for consultation or treatment costs as per the patient’s insurance agreement.  Many families have partial coverage from two employers.

Am I covered by insurance?

Most third party health coverage providers cover the services of a naturopathic doctor.  Packages offered by providers differ between employers.  Check with you own insurance provider to see if you have coverage.

What is Naturopathic medicine/what do naturopathic doctors do?

Naturopathic doctors treat and prevent disease using natural (ie drug free/surgery free) techniques.  They recognize what nutrients/treatments the body needs in order to manage and/or recover from illness.

What does Dr. Bailey, ND do in the first visit?

Dr. Bailey takes a detailed look at your personal history, symptoms, family history as well as other factors which may be contributing to your illness.  He will then order any further testing that is required.  Dr. Bailey will then formulate a plan for you to get started on your road back to good health.  A follow up schedule is then discussed and is determine by what your condition is and the rate of progress that you make.

How long do naturopathic physicians go to school? Where do naturopaths go to school?

Naturopathic Medicine is a 4 year post secondary program following an undergraduate degree – thus most naturopathic doctors have seven or more years of university.  In Canada, there are 2 accredited institutions.  They are Boucher Institute of Naturopathic Medicine (BINM) in Vancouver, and the Canadian College of Naturopathic Medicine (CCNM) in Toronto, Ontario.  Other programs are offered in the USA.

What is the difference between a Naturopathic Doctor and a herbalist?

Herbalists are practitioners that use only herbs to treat clients.  They are an unregulated profession and therefore there is a wide variance in education between practitioners.  Herbalists are also unlicensed. He or she may have many years of education, or may only have a weekend course.  As a patient, it is up to you to research each individual’s credentials.

What is the difference between a Naturopathic Doctor and a homeopath?

Naturopathic doctors a minimum of seven years of post-graduate studies.  They have over four thousand hours in classroom and clinical training.  To become licensed in Saskatchewan they must pass rigorous North American licensing exams.  Naturopathic doctors use not only homeopathy in their practice, but use many additional treatments to help their patients.Homeopaths are unlicensed and while some can have many years of training, others can have only a weekend course.Homeopaths are practitioners that use only homeopathy to treat clients.  They are an unregulated profession and therefore there is a wide variance in education between practitioners.  Some may only have a weekend course, while others may have several years of education.


A Medical doctor typically attends a 4-year nationally accredited medical school followed by a residency program. A Naturopathic doctor attends a 4 year nationally accredited naturopathic medical school which includes 2-3 years of clinical experience. This training includes Anatomy, Physiology, Pathology, Neuroscience, Microbiology, Clinical Laboratory, Physical/Clinical Diagnosis, Gastroenterology, Neurology, Cardiology, Pharmacology, etc. It is in the last couple years of training that the fields begin to diversify. Naturopathic doctors are rigorously trained in alternative modalities such as: Homeopathy, Botanical Medicine, Naturopathic Manipulation, Hydrotherapy, Physical Medicine, Diet/Lifestyle Counseling, and Allergy elimination. Both a Medical doctor and a Naturopathic doctor are required to pass nationally recognized Basic Sciences Board Exams and Clinical Sciences Board Exams. Both are then required to pass a Jurisprudence and Legend Substances Exam in order to gain state licensure. Both a Medical doctor and a Naturopathic doctor are trained to prevent, diagnose, and treat disease. The major difference is that Medical doctors are trained to treat symptoms while Naturopathic doctors are trained to investigate the underlying causes of illness.

A Naturopathic Physician is a primary care doctor who performs comprehensive interviews, exams, and laboratory tests including lifestyle factors, nutrition status, inborn errors in metabolism, certain organ function, physical examination, hormonal incongruencies, and overall systemic health.  He or she prescribes herbs, nutritional therapies, acupuncture, homeopathy, exercises, or other treatments to prevent and or treat these areas.  Naturopathic doctors can use one or several types of therapies at once to accelerate the healing process, rather that just use one treatment alone.

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