If you are experimenting some technical glitches such as the ones mentioned above, please perform the following suggestions:

1. First, log out completely by using the logout option in the top right corner menu of your Account.

2. Clearing your cache: Find instructions in the links below:


Safari: https://guides.instructure.com/m/4214/l/60429-how-do-i-clear-my-safari-browser-cache

Chrome: https://support.google.com/chromebook/answer/183083?hl=en

Internet Explorer: http://www.refreshyourcache.com/en/internet-explorer-8/

3. Try to log in again in a new browser window and see if the issue repeats itself.

We hope this is useful and clears the issue, but by all means let us know if it does not work or you keep having the same problem.

Also let us know should you need anything else,

Best Regards

The FFRL Support Team