connected intentions


We want to do good, make the right decisions. Eat green, wear helmet, give to the needy. What we say and want to do doesn’t always (almost never?) equal what we actually do. Attitudes and intentions might be there (I said I’d start wearing a helmet, and really meant to, for about a year) but behaviour is held back by barriers often ridiculous in nature.

The Buycott app, covered here in Springwise, is an example of a phenomena where those barriers, standing between intentions and behaviour, are lowered. When intentions are enforced and supported effortlessly, things can get interesting. Users/consumers tend to forget, but if forgetting gets harder, there’s even more pressure on brands.

Brands need to think harder (and try harder) to operate in a world where active and intentional (strategic) brand building more frequently is done through operational actions, decisions, etc, and less so through intentional brand communication.

Doing bad stuff has always risked ending up in the news or search results, but it (generally) demands momentum, a high “shittiness level” and a collective outrage. We’re alerted (and reinforce) though common sentiment and mass behaviour in a connected society. Connected information like this, which helps our intentions by becoming connected intentions, doesn’t. It becomes as individual as the wine suggestion app in a bottle store.

That doesn’t mean groups and social pressure doesn’t exert power on brand choice/decisions, but an added – again comparably effortless – nudge and reminder is potentially big. In a way it’s what connected and quantified self is/will be for daily health decisions in general.