1. Email to customer service : service10@jsmfishing.com including: 
  2. *order number, the question you want to solve together with picture of product if necessary
    *a photo of barcode on the plastic bag
  3. Get autorization from Customer Service
  4. Get coupon or refund


Return & Exchange conditions

  2. Easy to initiate a refund or exchange in 20 days after you receive the item.
  3. Items can be returned or exchanged generally for any reason, quality or size problems or other reasons accepted by contacting our customer service email: service10@jsmfishing.com to get the detailed return address.
  4. Items must be returned unwashed and undamaged.
  5. Sales and clearance items cannot be refunded or exchanged (except for damaged or wrong items).

