The Canadian Association of Optometrists (CAO) is seeking better and more efficient delivery of eye health and vision care services for all Canadians. Incident reports help us make evidence-based recommendations to government and other stakeholders regarding the importance of regular eye examinations. 

We encourage all members to complete an incident report when a patient presents with underlying eye or systemic disease that would have gone undiagnosed without a comprehensive eye examination. This form may also be used to identify cases where patient care was negatively impacted by sight testing independent of a comprehensive eye examination, or by the purchase of glasses or contact lenses via unregulated dispensing on the Internet. The survey takes less than 10 minutes to complete. Thank you.