Learn to identify and label different types of bullies and the tactics they use.  That will give you power.  You’ll know what you’re up against.  You won’t second-guess yourself.  You’ll be able to align and focus your energy and action.  You’ll get the help you need. Some ways many people think of bullying are:

  • Mental, emotional, physical bullying (including harassment and threats).
  • Verbal bullying, non-verbal harassment, physical violence (attacks on people, pets or things).

But I focus on 5 types of bullies and their tactics:

  1. Overt bullies.
  2. Covert bullies.
  3. Cyberbullies.
  4. “Professional Victims.”
  5. Self-bullies.

Often there are no clear and fixed lines between these types of bullies and bullies often use different tactics.  I don’t include sexual bullying as a separate category because that can be done using all the tactics.

Overt bullies act out in public.  They’re easier to see and to get evidence against.

Covert bullies are sneaky, manipulative and controlling.  They abuse in secret; it’s much harder to get evidence against them.

Some of the techniques overt and covert bullies use:

  • They get out of control and throw temper tantrums (like children).  They’ll have physical or verbal explosions or give the “Loud Silent Treatment.”  They get power by anger and rage.
  • They indulge in personal vendettas and scapegoat victims.
  • They make harsh judgments or remarks or put-downs.  They’re experts in personal criticism and negativity.
  • They talk down to people.  They push sensitive places in order to make other people feel bad.
  • Their feelings matter; yours don't.  They make the rules; you don't.  Their reasons make sense; yours don't.  They're right; you're wrong.
  • They’re instigators.  They pour gas on the fire, get other people to fight and they create “uproar.”  They’re splinters.
  • They’re control-freaks and turf protectors.  They’re always right and righteous.
  • They’re relentlessly negative, critical, naysayers who are impossible to please.  They complain until they get attention.
  • They tease, taunt and use name calling put-downs.  They use people as emotional punching bags.
  • They make nasty, ugly, vicious, snide jokes or cut you down, followed by “I was just kidding” or “You’re too sensitive” or “I didn’t mean anything bad” or “I was only having a little fun.”
  • They mock with non-verbal, disrespectful “editorial” comments like eye rolling or snorting.
  • They form school yard cliques to cut out their targets. They’re passive-aggressive.  They manipulate, triangulate, and stimulate unhappiness and drama.
  • They spread rumors, gossip, innuendos and lies.
  • They’re great debaters who never let you win.  They’re antagonistic, boundary pushers who do the minimum and undercut authority and systems.
  • They always blame others.  Nothing is ever their fault.  They have endless excuses and justifications while showing little-no improvement.

Cyberbullies are hostile and personal.  They encourage or organize “mobs” to pile on.

“Professional Victims” – most people overlook this category.  Professional victims act fragile and have hurt feelings in order to gain power and control.  People walk on egg shells near them.  They’re hypersensitive, spoiled brats who cry and blame.  They’re hysterical Drama Queens-Kings.  They make a big deal over things you think aren’t worth fighting about.  They use shame, guilt and anger.

Self-bullies beat themselves up all the time.  They feel unworthy and have low self-esteem.  They wallow in self-questioning and self-doubt, and stay stuck and insecure.  They’re easily manipulated by overt and, especially, by covert bullies.  They’re the hardest people to help.

Please watch the following YouTube videos:

Knowledge is power.  Learn to recognize all types and styles of bullying so you can protect and defend yourself and your children.

Protect your personal environment from pollution.  Get bullies out of your personal space.




Seven warning signs of sneaky, bullying controllers in school are:












  • She didn’t have Heather, she’d be all alone.

What should Sarah do?
















Amy was raised to be a nice girl.  She had learned not to act if she felt angry or if she sensed any resentful or vindictive feelings within her.  When she held back because her motives weren’t pure enough, she became easy prey for her bullying brother. When they were middle-aged, her brother moved back to their small town after having been gone for 20 years.  He began spreading vicious lies and rumors about Amy.  He blackened her reputation around town and even manipulated their mother into believing that Amy had always been jealous of him and that’s why she would claim he was nasty to her.

It was all lies.  Actually, Amy had done a lot to help him and had ignored his attacks; she’d never been nasty.  He was a sneaky, narcissistic, abusive, covert bully.

But the more his poisonous words went unchallenged, the more people believed them.

Amy obsessed on what he was saying and what was happening.  She couldn’t sleep, she wallowed in negative self-talk, shame and guilt, and became grumpy and angry at her family and at work.  She got anxious and depressed.  She even contemplated suicide as a solution to her dilemma.

Amy had helped her brother so much and she couldn’t understand why he’d do these things.  She tried reasoning with him and in return he attacked her verbally, venting a lifetime’s hatred and jealousy on her.  He blamed her for all the problems in his life; all his troubles had been her fault.  He told her that she had only succeeded and had a wonderful family because she’d fooled them all and he was going to bring her down.  He wouldn’t listen to reason or any compromise she offered.

He accused her of being evil.  Her anger and desire to retaliate proved how bad she was.  Since she did feel angry, resentful and vindictive, maybe he was right and she was deluding herself by thinking she was a good person.

Finally, Amy was forced to reevaluate some beliefs she’d accepted when she was a child:

  • Truth will out; good people will be justified.
  • Turn the other cheek; follow the Golden Rule.
  • Never act if your motives are impure; if you feel the slightest amount of anger, resentment or vindictiveness.

When she could see that the wonderful life she’d created and her teenage children’s happiness were threatened, she broke free from her old rules and roles.  She evaluated those old rules-roles as an adult with much more experience than she had when she was a child.

She could see where and when the old rules might apply, and where and when she needed new rules because she was now a responsible adult.  She realized that her most important jobs were to protect her children, her marriage and her reputation.  She felt like her old skin had been ripped open and a new sense of clarity, urgency and power filled her new skin.

She told her teenage children what she’d realized.  She’d told them secrets about her brother that she’d hidden because she didn’t want them to know how rotten he’d always been.  But she had to protect her family from someone who’d destroy it, even though he was her brother.

She told their mother the truth, even though that hurt mom.  Her mother had always tried to ignore how bad her son had been.  Now she had a choice, face the truth and side with her daughter, who’d always been good to her, or continue siding with a son who was weak and manipulative.

Amy told the truth to her friends and many of the important people in town. The hardest part for her was to overcome her reluctance and produce evidence for many of the rotten things her brother had done while he’d been gone.  There were newspaper clippings to back up what she said.

Also, she reminded people to judge by character and history.  How had she behaved to them over the years: had she lied, deceived or harmed them?  Or had she always been kindly, considerate and truthful?

Her brother had to leave town.  Amy felt sorry for him, but she knew that her responsibilities were more important that her sympathy for her brother, who was now reaping the painful harvest of the seeds he’d sown.

Most important, she had a much better sense of what she had to do to fulfill her responsibilities and that she wouldn’t allow her feelings to put her in harm’s way.  Also, she saw that she had not let herself be overwhelmed by anger or resentment.  She hadn’t blown up and lost her character or the respect of the people in town.  Instead, she had stayed calm and thoughtful, and developed a plan that succeeded.

Now, she’s much stronger, courageous and determined.







What can you do if you’re managing such an environment?


What can you do if you’re a target?




Let’s analyze a worst-case scenario for loving, caring parents. You were pretty good parents but one of your children has turned out toxic – not a psychopath but someone who acts like she (or he) hates you.

It’s not your fault, but she blames you for not giving her everything she wanted or wants now, she’ll be sweet one moment and then abusive, vicious and hateful the next, she harasses and bullies you relentlessly when she wants something; she tries to involve the rest of the family in her schemes and feuds.  Or her boyfriend or husband hates you and she goes along with it and it gets worse every year.  And they’re narcissistic losers; they barely have enough money and you know that they’ll leech off you forever if you let them.

It breaks your heart, but finally you realize that you can’t help by giving them what they can’t earn themselves.  They’ll bleed you dry and still blame their problems on you.  They’ll bully and abuse you forever if you let them.  So you expect to live your whole life with the emotional pain of knowing that, despite your best efforts, you planted a bad seed.  But at least you can distance yourself physically and monetarily.

But that’s not the worst-case.  The worst-case is when that toxic child has children.  Your daughter has let you play with your grandchild, let you grow to love him and vice versa.  Of course he loves you; you’re the sane rock in his life.  He’s safe around you – no craziness, no yelling and screaming, no lies and broken promises, and no anxiety, brutality or manipulation of his affections like in his interactions with his mother and father.  You treat him with loving kindness and he can trust what you say.  When he’s with you he’s not stressed out; not blamed, guilty and abused for everything he does wrong.

The worst-case is when your daughter starts blackmailing you emotionally.  She won’t let you see your grandchild unless you play her games and give her everything she wants.  She raises the ante every day.  You know she lies to your grandchild about you and why he doesn’t see you.  It’s worse if she’s divorced because then you get jerked around and thrust in the middle by her ex-spouse and his family.

You love your grandson.  He’s important to you, you’re important to him and you hope you can be a lifeline to help him make a better life than the chaos he’s growing up in.  But no matter what you do, it’ll be wrong and your daughter will blame and abuse you.  There will be days when you want to run away, leave no forwarding address, change your names and fingerprints, get new social security numbers and telephones.  But you won’t because of the hope you can help your grandson.

What can you do to stop the bullying and extricate yourself from a horrible situation?

  • Usually there’s little you can do legally.  It’s hard to exercise “grandparents rights” if your daughter or her spouse won’t let you.  You can consult a lawyer and learn to document enough evidence to show delinquency and neglect so you can get custody, but that’s a faint hope.
  • You have to make one of the hardest decisions for anyone; how much will you sacrifice in order to get any time with your grandson?  Realize that no matter what you decide, your heart will be broken thousands of times until he’s independent and maybe even for your whole life.  Recognize also that nothing you do will change your daughter – this pain and violence to your spirit will go on as long as she has any control over your grandson.  Understand that she will trample any boundaries you think you’ve set.
  • There is no magic bullet that will cure her.  You won’t bring her to her senses, help her to act reasonably and consistently, make her to keep her promises, convert her to see that the child is better off with you or get her away from a controlling husband.  Even if you act reasonably, she won’t.  You’ll never understand why she does what she does; she’s selfish, nasty and changeable from moment to moment.  You’ll be embroiled in her painful games and anger as long as she controls your grandson.  Each episode will rip you apart.
  • Suppose you choose to get as much time with your grandson as you can; what are the best things you can do to help him?  Most people choose this path.  After all, how can we give up, turn our backs and live with our broken hearts?
  • In a loving couple, most grandparents differ over how much time and money they’re willing pay and how much pain they can stand for the privilege of seeing their grandchild.  Love each other and keep working with that difference, knowing that both your hearts are broken anew every day.  Don’t let this drive a wedge between you.
  • Plant seeds in your grandchild He sees the truth but he’s told by his parents that his vision is wrong.  He needs to learn to trust his vision.  He needs you to tell him that what he sees about his home and parents is true.  He’s not crazy – he didn’t do anything to deserve it; it’s not his fault; it’s just the way it is.  That won’t confuse him; that’ll reinforce his confidence and self-esteem.  He needs to know who’s jerking all of you around and the price you all have to pay as long as he’s in their clutches.
  • Collude with him to lie to his parents.  Strong children – survivors – sense what they need to do in order to stay safe in a chaotic and hostile world.  For example; he can’t say he’s having too much fun with you; that he loves you too much; that he’d rather be with you.  He already knows what he has to hide.
  • Make a safe place for his heart and his favorite stuff.  With you, he can dream big and not get his dreams crushed or used against him.  Keep your promises consistently.  Let him express his frustration and anger.  Anger is better than apathy or depression.  You can express your helplessness.  At your home, don’t let him use the tactics he sees at your daughter’s home.  Appeal to his better nature.  Be very gentle with correction and discipline; he gets yelled at enough at home.
  • Prepare him emotionally and spiritually for the future.  The more he can ignore his crazy parents, the better.  Keep a spark alive in him that by biding his time, one day he’ll get free.  He has to stop the bully in his head.  When he’s 18 (to pick a number) he can leave and make his own way.  Remind him of all the great and wonderful people who escaped from cages and prisons.  He owes your toxic daughter, his mother, absolutely nothing.
  • Prepare him economically for the future.  For him to live free he must plan to become monetarily independent.  Depending on his brains and talents, he has to develop a marketable skill, even if his parents don’t like it and he has to do it in secret.  Help him do that now and when he leaves home.
  • You’re unique – make up your tactics as you go along.  Get support to vent and help to plan.

Many children are too weak to overcome their toxic parenting.  But there are always some who are invulnerable to horrible circumstances, some who keep that spark alive and get free from the cage or prison they’ve been trapped in.

Your heart insists that you try to help your grandchildren.  For clear examples, read in “How to Stop Bullies in Their Tracks,” the studies of how Kathy, Doug, Jake and Carrie got away from manipulative or toxic parents.  Also, see the example of teenage Stacy bullying her mother.

In almost all cases where the child flies free, they never look back and neither do their grandparents.  If they or you look back, you’ll be turned into pillars of salt.

Endure the pain because of the hope.  Good luck.

In summer the “Queen Bees” come out in force.  Every neighborhood has at least one. For example, Jill was jealous of Mary.  All the other women in the neighborhood liked Mary.  Her home was always open; she always had treats; her kids are fun and shared their toys and games.  The nicer Mary was, the more the other neighbors liked her, the more jealous Jill was.

Jill made excuses about what Mary had done that made her dislike Mary, but underneath it was simple envy that turned to hate.  In Jill’s mind there was room for only one queen bee in the hive.

Jill’s venom came out in sneaky, backstabbing tactics.

She tried turning the other moms against Mary.  She whispered in one person’s ear that Mary liked someone else better and had given that person better gifts or had brought better food to that person’s picnic.  In another ear she whispered some malicious and catty things that Mary had supposedly said.  In a third ear she whispered that Mary thought that the woman’s children were stupid and nasty.

To Mary, two-faced Jill was sweet and smiling.  She even told Mary some nasty things other people had supposedly said about her.

It took a while for Mary to realize that false rumors and malicious gossip about her were being circulated and even longer to recognize the source.  The neighborhood had been a friendly place in which all families got together, but it soon become a tense battleground in which previously friendly women become suspicious of each other.  Husbands were eventually drawn into the conflict.

Jill was in her element.  She knew how to drive wedges between people and also how to bring people together into a clique with her as the head.  She used Mary as the target and scapegoat for her clique.

At first Mary took it personally.  She assumed that she must have done something wrong to offend Jill.  Stress, anxiety, self-doubt and negative self-talk soon decreased her confidence and self-esteem.  She tried explaining her good motives in response to each charge that Jill leveled at her, but she could never satisfy Jill that she wanted to be friends.

It took Mary a while before she recognized in Jill’s actions the seven signs of stealth bullies.  She finally understood that Jill’s hidden agenda was not personal in the sense that as long as the other women liked Mary more, there was nothing Mary could do to placate or appease Jill.  No amount of begging, bribery or appeasement would stop Jill’s bullying; the Golden Rule wouldn’t stop Jill’s bullying.

Ruling the hive was Jill’s personal agenda and she wouldn’t let Mary remain in the way.

Eventually, Mary went outside her comfort zone.  She stopped being reluctant about creating tension or conflict or making a scene in public.  She decided to shine a light on Jill’s gossip, innuendo and lies.  One at a time, starting with her closest friends who were aware of Jill’s tactics, Mary clarified the situation and repeated what Jill had been saying about them.  Then she got them together so they could compare notes.

She then spoke one to one with every other woman in the neighborhood.

But that wasn’t enough.  When she caught Jill in blatant lies, she made them public at neighborhood gatherings.  Mary was always sweet and smiling when she asked Jill to clarify what she had said about one of the other women or about their children.

Jill was surprised and unprepared.  She’d always been able to hide in the shadows because women where she had lived previously had been too polite to create conflict and tension in public.  Once Mary begun shining a light on Jill’s actions, other women began noticing what Jill had done to them.  They noticed how afraid they’d begun to feel about offending Jill and started figuring out why that had happened.

At first, the neighborhood split into camps.  Over time more and more women moved into renewed friendship with Mary.  They found that they couldn’t stay in the middle.  Jill always trapped them into some shabby, hostile plot.  Jill’s camp grew smaller and smaller.  Mary’s good character and friendliness won out.  Jill’s controlling, sneaky tactics become more apparent.

That was last summer.  By Christmas, the balance had swung in Mary’s favor.  Jill and her family moved away.

Leading up to this summer, the women are planning more family activities.  Tension has decreased, but it will take the rest of the summer before the camaraderie gets close to what they had before Jill moved in.  Maybe one more family will still move.

Stealth bullies like Jill can be difficult to detect and even harder to stop.  Most of their targets have to go through a self-bullying, self-questioning phase before they realize that they’re not at fault, that they didn’t do anything wrong to start the abuse.

Expert coaching is usually required for people to regain their strength, determination and courage, and to overcome their old hesitations in order to create an effective plan to stop the bullying.

Toxic step-fathers and step-mothers are clichés because they’re all too common.  But the ubiquity of harassment, bullying and verbal, sexual and physical abuse doesn’t diminish the pain and long-term damage inflicted on defenseless kids. Of course, kids can also treat their step-parents cruelly, and step-mothers and biological parents can also be relentlessly cruel, but let’s focus here on step-fathers who abuse their size, control and power.

These step-fathers sexually abuse one or all of their step-daughters while the moms ignore the evil.  The perpetrators are to blame and the daughters’ anger is rightly focused on these men.

But let’s also look at the moms who won’t see or hear anything bad about their new husbands even though the complaints and evidence are clear, and the damage to their children is striking.

Later, when the complaints and evidence are brought forth by the now-adult and articulate children, these mothers will usually still defend and excuse the predators they invited into their homes.  Typically, the mothers whine and demand that their children should perpetuate the lies and secrets.  “After all,” they complain, “they deserve a little happiness after all they’ve suffered.  Their daughters should understand how hard it was for them.”

Nonsense.  These narcissistic mothers deserve nothing; certainly not the allegiance of their abused daughters.  Most daughters make repeated overtures of friendship to their uncaring and unsympathetic mothers.  The daughters hope that by understanding why their mothers didn’t protect and defend them they’ll be able to forgive their mothers and maintain a loving connection.

I hope that the emotional blackmail and manipulation contained in the word “forgiveness” will be the last straw.  How can the mothers heal the wounds they ignored and let fester during years of abuse?  In addition, these mothers rarely start making amends by getting rid of the perpetrators.

The daughters, who held the pain and trauma when they were young, are still left holding the emotional bag.  There’s no way they can release their anger by simply beating the bullies to death or making them burn slowly, even though he deserves even worse.

Separate from what social services and the police might have been able to do, what can the adult children do now?

  • Don’t debate or argue.  Don’t try to get your mother and step-father to admit what they did.  They can keep you hung up, focusing on them for years.  Take your time and energy away from them and focus on a new life.
  • Stop abusing yourself with negative self-talk and predictions of failure that increase self-doubt, stress and depression, and destroy self-confidence and self-esteem.  Convert those inner, self-bullying voices into helpful coaches.
  • Get away from both your mother and step-father; physically and emotionally.  Get away from triggers that are guaranteed to keep you in emotional turmoil.  Don’t let abusers keep hitting a very black-and-blue area of your body, emotions and spirit.  Distance and no contact will help you focus on your present and future instead of on your past.
  • Don’t let your children near them.  More important than their knowing their toxic grandparents is your protecting them from emotional and physical perpetrators.  Be a model for them to keep a flame of strength, courage and determination burning in their hearts no matter what happens to them.
  • Forget about understanding and forgiveness; let these come in their own time, if they ever do.  Understanding why that old man, who may or may not be truly sorry now, could torture you like he did does not excuse or justify the behavior.  Understanding how your mother could allow you to be tortured does not excuse or justify the behavior.  Understanding why they maintained a conspiracy of silence then and now does not excuse or justify the behavior.
  • Become internally invulnerable.  Use the past pain to inspire your present life.  I know that’s easy to say and hard to do.  Find people to remind you of your fighting spirit when your energy flags.  Get an expert coach to help you put the wounds behind you.  Fill the mental space in front of you with your vision of the present and future you want.

Don’t let toxic step-fathers and colluding mothers ruin any more of your life than they did when they had physical control of you.  You’re now an adult.  You have control of your physical, emotional and spiritual island.  Vote them off it.




















Should you tell your children about your toxic parents, their toxic grandparents?  What should you tell them and how? Imagine that your parents no longer abuse you physically or sexually, but they still demean you, scapegoat you, ignore or scorn you, make nasty, hostile, sarcastic remarks and put-downs, and let you know that you’re not good enough.  No matter what you do or don’t do, you’re wrong.  They take charge of your life when you see them and break appointments whenever they feel like it.  Their wants and feelings are the center of the world and you don’t count.

Imagine also that you used to think that if you told them, in just the right way and at the right time, how hurtful their treatment was and is, they’d stop.  Or that you used to think your job was to rise above that treatment because they’re your parents, they’re getting old, they’re suffering, they deserve a little peace and happiness, and you owe them.

When can you stop trying to build bridges?  When can you cut off communication?  When can you tell your children why?

Harassment, bullying and verbal, physical and sexual abuse is usually multi-generational.  Families help perpetuate the abusive behavior by keeping secrets and telling lies.  If you give them a chance, your parents will likely do to your children what they did to you.  The old wounds still throb even if your parents are nice sometimes.  They still bleed when your parents repeat the same old treatment even now.

When you grow up, you may vow to break the cycle and treat your children better, but how can you protect them from the example they see of their grandparents still bullying you or them now?  And how can you stop obsessing on your childhood trauma or yesterday’s verbal battering?

Once you’ve tried everything you can think of, every approach, every sweet way of suggesting or speaking truthfully (say, a thousand times) and your parents (or step-parents) still protect each other, perpetuate the lies and tell you that you’re nasty and crazy, I think that’s enough.

Protect yourself and your children, turn your back to them, and create a safe and wonderful island of life for your family.  That means that your parents don’t get on it.

See the case studies of Carrie, Jake and Doug in “How to Stop Bullies in Their Tracks,” for some tactics that were successful.

Some suggestions:

  • Always remember the effects on your life and how they tried to crush your spirit.  Don’t let a running, internal debate about them suck all your energy down a black hole.  Stop negative self-talk; it’ll only discourage and depress you, increase self-doubt, destroy self-confidence and self-esteem, keep you fixated and stuck, and take your eyes off the great future you want for yourself and your family.
  • You don’t need more understanding of them.  You don’t need to save them from themselves or each other.  Don’t be their therapist.  Let them fix themselves on their own time and their own bodies; not yours.
  • Spirit counts more than biology.  Start calling them by their first names.  Don’t give them titles they don’t deserve, like “Grandma” or “Grandpa.”
  • Don’t argue or debate with your parents.  You’ll never convince them that you’re doing the right thing.  Bullies always want what they want – to feast on your feelings and flesh.  Simply tell them that they’re off your island.  Take steps to cut off communication.  Change your phone numbers and e-mails.  Move if you have to.
  • Tell your children what’s age appropriate.  They don’t need the gory details when they’re six, but they do when they’re sixteen.  Gather them together and make it a serious occasion.  The framework is that they need to know how to protect themselves and to set standards for their own behavior.  Don’t go into psychoanalytical reasons why your parents did it or why they, and maybe the rest of the family, collude to protect them.  That’s obvious.  You’ll probably have to re-visit the conversation.
  • Be invulnerable.  That’s the term coined by Victor and Mildred Goertzel in their study of the lives of more than 300 famous 20th-century men and women (“Cradles of Eminence,” 1962).  Instead of finding that these highly successful people had wonderful parents, they found that many had agonizing childhoods spent in bleak, troubled homes, including domineering, alcoholic, rage-aholic or neglectful parents. They described the children who succeeded, despite a psychologically damaging childhood, as resilient or invulnerable.
  • Be a model for your children.  Show them that abusive behavior drives people away.  Show them how to stand up to abuse, which sometimes means creating distance instead of being sucked into a battle that ties up your life.
  • Create a new family including new elders; a family of your heart and spirit.  Have so much fun, bring so much joy that there’s not a hole anymore that would be filled with thoughts of biological grandparents.
  • Get an expert coach to increase your determination, perseverance, courage and resilience, and to create tactics for your individual situation.

Your task is to create a fabulous life.  Don’t let toxic parents or grandparents – or siblings or friends – ruin it.  Shine a light on bullies.  Your children need you to show them how to thrive in the face of abuse, cover-ups and lies.

My advice was asked on this situation on condition that the author remains anonymous.  What would you do if you faced a two-faced coworker or teammate who treated you civilly in public but attacked you when you were alone?  And no one else in the office knew or would believe you. In public, Bart (fictitious name) smiled and seemed helpful to Fran (fictitious name).  Even though he didn’t know her specialty, he started offering polite, detailed suggestions in an authoritative and convincing way about how she could improve her performance.  Fran felt like she was being micro-managed in a way she couldn’t resist or argue back.  It would take too long to show why his suggestions wouldn’t work and she didn’t think everyone else was really interested.  Other members of the team started to think she was pretty incompetent since Bart knew so much more.

In private, Fran asked Bart to stop being so controlling and making her look bad.  He agreed to, but then he continued to subtly demean her in public.  In addition, he started ignoring her, leaving her out of the information loop, and putting her down subtly in front of others.  Fran again asked him to stop.  Bart said he wanted them to have a good working relationship and suggested a meeting to clear the air.  Fran was initially wary, but he persisted and she agreed.

At the private meeting, Bart told Fran she was the worst person he'd ever worked with.  She wasn’t completely bad professionally, but she had the worst personality he’d ever seen.  He wanted her to treat him with as much friendliness as she treated other people in public.  Fran was mystified because he didn't say who these other people were and she thought she already treated everyone politely and professionally.

He said Fran was bullying him, he couldn't sleep at night because of her, she was just as hostile and nasty as another girl he used to work with and his girlfriend agreed that Fran was bullying him, even though Fran had never met her.  He said he’d been verbally cruel to people in the past, but he didn't want to be with her.  He said Fran was the worst person he'd ever worked with and the worst thing about his otherwise perfect job.

Fran felt scared because nothing like this had ever happened to her before and because Bart said everything very quietly and calmly with a twisted look of pure hate on his face.  He seemed to be enjoying it.  Fran had never seen him look or act this particular way before, so she thought others wouldn't believe her.

He carried on this way for an hour and Fran felt like she was in the presence of a psycho.  She apologized profusely.  He kept twisting the knife.  She said she was sorry for “bullying” him.  He kept twisting the knife.  She asked how she could make things better between them.  He kept twisting the knife.

Since she had to work with him closely, Fran pretended to be his friend from that day on.  She followed up two weeks later to see if he was happier.  He said he no longer thought of her at night, but added that he hated her because of the way she treated him.  He didn’t stop correcting her in public and he continued to sabotage her work.

Don’t waste time psychoanalyzing Bart and Fran or thinking that some trust building exercises, communication techniques or skillful conflict resolution will bring them together.  Fran should realize that she and Bart live on different planets.  She thinks she’s okay and he’s a scary psycho.  He hates her guts, thinks she bullies him and that professional behavior allows him to vent his feelings and hatred.

In her world, she’s faced with a relentless, crazy person who blames everything on her and is out to get her.  In that office, she’ll always feel his hatred shooting into her back.  She’s also afraid he might blow and physically harm her.  She must be willing to skillfully fight a work war against a fanatic or have her credibility and reputation destroyed.  Or leave.  For example; see my article in the Denver Business Journal on winning a work-war.

Notice that every time she tried to please him by taking the blame or being nice, he only twisted the knife more.  Fran’s comment that she never met his girlfriend probably shows that she thinks she can prove her case with reasoning, logic and good will because everyone will listen and be objective.

There are many other variants of the two-faced, bullying colleague.  Some stealth bullies spread rumors and lies behind your back.  Some cut you down behind your back.  Some drive a wedge between you and other people by telling them that you said bad things about them.  These back-stabbers always work in the dark and can’t be pinned down

My books, CDs and coaching can help.

What did Fran do?  Fran secretly hated Bart for what he had put her through.  She didn’t want to become buddies with him.  Also, she didn’t want to waste her time proving to everyone how mean and crazy he was.  Three month's later, she secured another job and left.  Since then, she’s been happy at the new job.

That’s one effective solution to deal with people like Bart, but what will Fran do if she encounters another one.  For example, if she’s highly skilled and competent, she’ll make someone else jealous, scared and angry.  If she’s beautiful, she’ll arouse these same feelings in some other women.

What would you do if you were Fran?









AuthorBen Leichtling
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