I can’t watch ESPN — Hotspot Shield VPN for Windows



If Hotspot Shield VPN still isn’t working with ESPN (i.e. you’re trying to watch ESPN, but the website or app knows you’re using a VPN, or you can’t connect to ESPN, or ESPN is slow while using Hotspot Shield VPN), follow the troubleshooting instructions below. 

1. Check to see if you’re signed into Hotspot Shield Premium, and the VPN is on

Please verify the following information:


  1. I have a Hotspot Shield Premium subscription
  2. I’m signed in to my Premium account
    Check if you’re signed in to your Premium account. To do this, open the app, select the hamburger menu near the top left corner of the screen Hamburger.png, and select “Account.”
  3. Hotspot Shield is turned on

2. Ensure that you’re connected to the correct virtual location

If you can say “yes” to all of the above questions, but you’re still having trouble watching ESPN with your VPN, follow the instructions below:

  1. Ensure that you’re connected to Hotspot Shield VPN servers by selecting the dropdown menu on the right-hand side of “Server location:” and choosing your desired virtual location.
  2. Go to espn.com/watch or open the application and sign in to your ESPN account
  3. Try watching a game

3. Close Hotspot Shield, ESPN, and clear your cache

  1. Disconnect Hotspot Shield VPN and close the application
  2. Sign out of your ESPN account and close your web browser or app
  6. Try watching a game again

Still experiencing an issue?

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