Email and Empowerment

Clive Thompson:

Why would less email mean better productivity? Because, as Ms. Deal found in her research, endless email is an enabler. It often masks terrible management practices.

When employees shoot out a fusillade of miniature questions via email, or “cc” every team member about each niggling little decision, it’s because they don’t feel confident to make a decision on their own.

© 2019 Adam Stahr ¯\_(ツ)_/¯