I haven't received the letter with the PIN code.

If you still have not received the letter with the verification PIN, you can upload a double-sided copy of your ID or passport instead.

Please make sure that the address on your passport or ID is identical to the address you entered when you registered.

You can upload JPEG, GIF, PNG or PDF files. Maximum file size should be 2 MB.

Please use the link you can find under „Confirm account”.