Job Title: Technical Installer

Position Purpose:

  • To do cable running, cable fishing and power-drill operations for various products, such as burglar alarm, surveillance camera, Access Control, phone system
  • To provide professional installation with device set-up service and customer service


Typical Job Duties:

  1. Follow all company safety policies, operating procedures, and directives from Supervisor
  2. Represent Polyway as an ambassador and provide good customer service
  3. Cable running and device set- up for alarm system, surveillance camera system, office phone system, access control and fire system
  4. Program the devices after installation and ensure the functionality of the devices
  5. Participate in regular training and meet the requirement of the training test
  6. Provide systems support and maintenance of existing customers
  7. On-site troubleshoot and repair the malfunctioning systems
  8. Provide progress report to the supervisor and office for tracking purposes
  9. Provide basic knowledge of the systems to customers and reduce frequent revisit

Required Skills:

  1. Accountability, adaptability, assertiveness, dependability, initiative, and responsiveness are essential
  2. Strong technical background with applicable skills
  3. A proven ability to work effectively in a fast paced organization that is constantly changing and has multiple competing priorities
  4. Detail-oriented and strong problem solving capabilities
  5. Ability to work as a team and independently when needed
  6. Ability to troubleshoot and repair devices within a given period of time
  7. Proficiency in Microsoft Suites (Word, PowerPoint, Excel, Outlook)
  8. Ability to teach customers about the basic knowledge of the system patiently
  9. Excellent oral and written communication in English and either Mandarin or Cantonese is considered as an asset


  1. Completion of post-secondary education or equivalent training
  2. Previous installation and programming experience is an asset
  3. Willing to work 6-day a week and overtime when necessary
  4. Obtain a valid Ontario G2 driving license


Please send your resume and cover letter to hr@polyway.com
or fax 416-298-7675.  Only shortlisted applicants will be contacted
