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iQ3 - Why do some recordings show that they will expire?

Community Manager
Community Manager

Why do some recordings show that they will expire?


We’re aware of the expiry date on recorded programming. Most recordings will show a date that is 10 years away from expiring – so there’s no need to worry just yet! 

Once resolved, we’ll automatically send an update to the your iQ3 overnight and no future recordings will expire.


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Original Post (3675 Views)
My recordings all started with an expiry date of '28 days' they are all progressing downwards and now sit at around 23 days until expiry.
This is of great concern to me as I will not get around to watching all my series linked programs in this time.
Is it an error or will they get automatically deleted?
Reply 1 of 4 (3053 Views)
Any further info on this. My recordings are still counting down....
Reply 2 of 4 (2374 Views)
Cast Member

I would like an answer to this question please. My recordings and my Anytime downloads are counting down towards expiry. Obviously they shouldn't expire so why the count down?

Reply 3 of 4 (2185 Views)
Retired Employee

Hi @markorjack, @Mav_13 and @Trav_CFC


Thanks for your patience during this time. Any recorded shows will have an expiry date of 10 years, and any downloaded shows will have a closer expiry date. The reason for this is because for any downloaded content, we only have the rights to it for a certain amount of time. 


I hope this makes everything a bit clearer. 


Thanks, Rhi



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Reply 4 of 4 (2165 Views)