Tell us about your current role at Plumbing World – What is it that you do and what does your typical day look like? I am a QC controller making sure everything goes out on time and correct. What is your favourite part of your role? What I enjoy most about my role is investigating and problem fixing why errors occur. What advice do you have for someone who wants to do a similar role to you? My advice to anyone who wants a similar position is to take your time and learn the products and be vigilant in all aspects of the role. Tell us about your career in Plumbing World: I have done many roles in this business as I have been here for 17yrs the first time was 6yrs the second time was 11yrs. Why do you love working at Plumbing World? I love working at PWL as my role is varied depending on what the branches order and I enjoy working with a great bunch of guys.