Answers for "Questions about process unavailable" The latest answers for the question "Questions about process unavailable" Answer by Andre van der Veen <p>This thread is quite old, but let me answer you anyway, based on my knowledge of how this works.</p><p>1. service requests are impacted due to an increase in failure rate. IHS tries to connect to WAS, but WAS is down, so the failing requests increase, which trigger the Problem. If you change the setting to 'process unavailable', a Problem will be created when the IHS or WAS process is shut down or crashes.</p><p>2. Yes, absolutely! Since requests are hitting IHS, which in turn communicates to WAS, it will trigger a problem condition since IHS connection to WAS is failing because WAS is down.</p><p>I stand to be corrected on the above :-)</p> Thu, 06 Dec 2018 07:23:35 GMT Andre van der Veen