'HMRC called to say it had issued an arrest warrant in my name. Is this a scam?'

A telephone
A reader returned home to find a message on their answering machine claiming to be from HMRC

On returning home today, I found a message on my answering machine claiming to be from HMRC.

The message stated that an arrest warrant had been issued under my name and I should press “one” to speak to my case officer.

I took no action as I considered this to be yet another scam.

However, I feel this should be highlighted as some people could be very frightened to receive such a call.

RM, Midlothian

I understand HMRC has heard from many other members of the public who have had similar calls.

HMRC says: “Phone scams are widely reported, and generally attempt to target elderly and vulnerable people. We are a well-known brand, which criminals abuse to add credibility to their scams.

“If someone calls you claiming to be from HMRC saying that you will be arrested, that we are filing a lawsuit against you, or even that you are owed a tax refund, and asks for information such as your name, credit card or bank details, then it’s a scam.”

However, HMRC adds that its debt management teams do contact members of the public by phone about paying outstanding debts.

Such communications, though, would not come out of the blue as the person being called would already know about the issue.

Also HMRC itself will call people about outstanding tax bills, and does sometimes use automated messages, but these automated calls would include the taxpayer reference number.

If there is any uncertainty, call HMRC on one of the call centre numbers listed at gov.uk.