Banking Industry Leverages Lean Thinking Principles to Eliminate Waste in Core Processes

Today's financial industry disruption and upheaval are the most significant since the Great Depression. Drastic cost reduction measures are one way to shore up the bottom line - but that can also mean major workforce reductions and delay of strategic initiatives that could lead to new sources of revenue. Today's firms must do more with less. This paper explores how the financial services industry can leverage, and benefit from, the same Lean techniques used by manufacturing firms for years.