Posts Tagged ‘Chick-fil-A’

Making an Offer They Can’t Refuse—or Use

Monday, December 2nd, 2019

by Justin Grensing, Esq., MBA

The tension between the marketing function and the operations function has a well-established history. Marketing wants to sell, but operations has to deliver. Sure it’s great to come up with an idea to sell custom-built widgets at a low price with quick delivery. But, ultimately,  someone (operations) actually has to deliver. (more…)