How StatusHub works for you and your end users


Efficiency / Configuration

Create incidents manually or through integrations

Use the control panel to create incidents manually or connect your StatusHub website with monitoring integrations to automate the incident communication process as much as possible.

Create and schedule maintenance events

Communicate proactively with your end users by letting them know about future scheduled downtime. Maintenance events can be updated in real time if the impact on the service changes.

Communicate incident status and service status (or don’t)

Use the traffic light system to communicate issues and downtime to users at first glance. Decide if users should be notified of updates, and send only relevant notifications in real time to subscribers. Relieve your support team from questions about service status and the incident resolution process.

Set history as list or calendar view

Use either the list or calendar history view to display incidents and events and demonstrate availability and reliability for your customers.

Manage incidents and maintenance events across multiple services

StatusHub now supports the ability to set one incident or maintenance event for multiple services. This flexible approach allows you to set the status of each individual service; you can also add or remove services from an incident as you create status updates.

Create and use templates for incidents and maintenance events

Use templates for incidents and maintenance events to save time and improve the consistency of your communications.



Leverage off-site hosting


Customisation / Flexibility


Run and connect multiple hubs if needed. StatusHub allows you to turn on a navigation setting so end users can easily switch between hubs. For example, you can configure and operate a hub in each country of operation or for each of your products.

Private or public status site


Embeddable status sharing


Connected Hubs

Create connected status pages to communicate to different end-user audiences ( e.g per product or per region), share services between hubs so that updates and administration are kept to a minimum.

Learn more.


Use of integrations


Multiple notification channels


Manage SMS usage

You can enable an upper limit on SMS subscribers’ notification usage per month. Maximum number of notifications to be sent depends on your membership levels. Note that incidents often require multiple notifications.

Import subscribers and manage subscription settings

Add subscribers via our CSV import tool. For added control, choose and enable notification channels for each of your services.