Health Care

Unit 2-

Communication and Supportive Skills

For Care Work

Assignment 1


This assignment will describe the different types of interpersonal interaction and communication in care settings. It will also explain some of the factors that can restrict or encourage communication. Included will be explanations of which verbal and non-verbal communication affect the communication cycle.

Task 1

Interpersonal interaction is how information is communicated between people. In a care setting there are many ways this can be done. Undoubtabley the main method of communication used is that of the spoken language, which is based on words, that are pronounced by one person and heard by another.
  Language is a type of interpersonal communication that is not simply based on sounds that are heard. It can be written or signed. For example if there is a deaf person in a care setting others may use hand gestures and signing systems, such as British Sign Language, or write notes to get a point across. Artwork such as paintings, sculptures, pictures help to make known messages and emotions to people. Some psychiatric institutions use images drawn by clients to gain insight to their feelings.
  Written communication is used throughout care settings in the form of books, E-mail, fax, notices, text messages and so on. These written statements need not be visual as Braille has been developed for people who may not be able to use visual systems such as people who are blind. Braille uses the sense of touch through raised marks to interpret messages.
  Television and Radio are household visual and sound systems to communicate information. They come under recorded information as a type of interpersonal communication that enable the re-experience of messages from the past. Other examples are CDs, videos, tapes etc.
  Without necessarily meaning to, everyone communicates complex ideas and emotions through their body language. Meaning others can experience...