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  1. We will gurantee a return with no question ask if the faults in on Joy Ingredients
  2. Products can be exchanged if there is a manufacturing fault or deliver wrong items. The courier fee will be paid by us.
  3. No refund policy.
  4. Products can be exchanged provided that the products are in new and original condition.
  5. The difference will not be returned if the price of the exchange item is lower than the original.
  6. JOY INGREDIENTS  reserves the right for final decision.
  7. JOY INGREDIENTS reserves the right to alter this policy at any time.