Energy: Prices

Energy and Climate Change written question – answered on 2nd July 2012.

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To ask the Secretary of State for Energy and Climate Change what steps his Department is taking to ensure that more business customers are made aware of (a) the contract end dates for their energy contracts and (b) the difference in price between their current and proposed renewal rates.


Ofgem is responsible for the regulation of gas and electricity supply, including supply to the non-domestic sector.

Existing rules, which protect micro-business customers, require suppliers to provide clear and transparent contract terms and conditions, including sending the customer a reminder at least 30 calendar days before their existing contract is due to end and details of renewal prices.

Earlier this year, Ofgem consulted on proposals to extend the existing protection on contractual terms and conditions to larger small business customers. Ofgem is considering consultation responses and plans to bring forward further proposals early next year.

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