



Some Goal Tree basics



A quick reminder about Critical Success Factors






Direction, values and culture





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3 thoughts on “Goal Tree: Why must top management define the Critical Success Factors?

  1. Chris, I’ve found your blog posts very helpful in understanding TOC (my main other source of learning being Dettmer’s Thinking Process book). I was wondering if you have any thoughts on the Strategy and Tactics Tree, which I’ve seen mentioned in various places on the web but not many detailed examples. Is it something that you use in your work at all?


    • Hi Tobias,
      Thank you for your kind comment. I discovered the S&T tree after the Goal Tree and at first thought they serve the same purpose, but they don’t. I was soon discouraged to go through studying S&T further as it appeared complicated, cumbersome and I could not see where it leads except having a very detailed documented case. I understand S&T as such: a detailed wrap-up.
      I don’t use it. The testimony of a company who gave it a try was something like 2 years of work for several dozen of pages of S&T, lot of confusion, discouragement and absolutely no operational result. They switched to Goal Tree and got actionable insight in a matter of days (weeks?).
      Now, I may not have gotten all the value of S&T, so I keep open minded about it.


  2. Thanks Chris, that’s helpful to hear your experience and that of the company you spoke with! S&T does indeed seem cumbersome compared to the Goal Tree. The GT I can show to a friend or colleague and they intuitively understand it immediately.


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