Skip Navigation

Activate a 
 OS device

Send the following activation instructions to the device user.
  1. On the device, navigate to 
  2. Click 
    Email Accounts
  3. Click 
    Enterprise Account
  4. In the 
     field, type your work email address.
  5. In the 
     field, type the activation password you received.
  6. Click 
  7. Click 
To verify that the activation process completed successfully, perform one of the following actions:
  • On the device, navigate to the Setup app and click 
    Email Accounts
    . Confirm that the email address is present.
  • In 
    BlackBerry Web Desktop Manager
    , verify that your device is listed as an activated device. It can take up to two minutes for the status to update after you activate the device.