Samsung Galaxy S10 Proximity Sensor Issue, My Phone or Software Issue?


    I have a s10+ from tmobile with the latest update installed. I have an odd problem and am not sure if it is just me or the software. So when I place a call the screen is on of course. I then move the phone to my ear to take the call and of course the screen turns off. Now this is where the issue is. So while the call is still going on if I pull the phone back off my ear to be in front of me normally it should turn on the screen again, however it does not. No matter what I do, the only way to turn the screen on is to press the power button. Is this normal, because all my other Samsung phones did it correctly. Please let me know if this is a widespread issue / normal or if something is wrong with my phone specifically. Thanks!

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