Chinese (Simplified)EnglishFrenchGermanItalianPortugueseRussianSpanish

I get an error message saying "Network Unavailable"

First, we want to make sure that you have cellular data turned on. Please follow these steps:
  1. From your iPhone home screen, open Settings.
  2. Tap Cellular.
  3. Tap the button next to Cellular Data to turn it Green.
Next, we want to make sure cellular data is turned on for the app.
  1. From your iPhone home screen, open Settings.
  2. Scroll down until you find 18Birdies listed with the rest of your apps; tap 18Birdies.
  3. Do you see Cellular Data at the bottom? Is the toggle switch to the right of Cellular Data 'Green'?

If that doesn't help, can you take a screenshot or recording of the error, please? That will help us get an idea of what you're seeing and hopefully replicate the issue.

For more information on screen recording please see the articles below:
Screen Record - Android
Screen Record - Apple iOS


Still need help? Send 18Birdies a message Send 18Birdies a message