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Trusting News Project sets out to re-establish news media credibility and value

August 2, 2017 | By Rande Price, Research Director – DCN @Randeloo

Fake news is the catch-phrase used by many today to discredit all types of news stories and media outlets. Fueled by social media, the term “fake news” pools all news media—be it respected or far from it—together. However, fake news is not about the inaccuracies of credible news journalists. It’s about setting a specific agenda to distort information and deceive readers with the purpose of a deriving a specific action or outcome. It’s an attack on the truth. And it’s an affront to trustworthy news journalists.

The Reynolds Journalist Institute (RJI) created the Trusting News Project to help confront this attack and enhance the credibility of news journalists. The project was launched to create a dialogue between the news media and the consumer. To get started, 28 newsrooms partnered to asked their audiences (a total of 8,728 respondents) about their views on the credibility of news in order to understand the brands they trust and distrust, what they pay for and why.

Who Trusts Whom and Why?

In total, 70% of respondents report subscribing to one or more news products. Overall, more than two-thirds (67%) of respondents are likely and very likely to trust mainstream journalism organizations. On the opposite end of the spectrum, 33% of say that they are unlikely or very unlikely to trust the news.

Interestingly, those consumers who identified as liberals are more likely to both trust and pay for the news than those who identified as conservatives. Not surprisingly, older respondents are more likely to pay for the news, across both politics and race.

Consider the Source

The most trusted news source mentions (based on opened ended top three choices) are:

  1. The Economist
  2. Public television
  3. Reuters
  4. BBC
  5. NPR
  6. PBS
  7. The Guardian
  8. The Wall Street Journal
  9. Los Angeles Times
  10. The Dallas Morning News
  11. The Blaze

The least trusted new source mentions (based on opened ended bottom three choices) are:

  1. Occupy Democrats
  2. BuzzFeed
  3. Breitbart
  4. Social media
  5. Trump
  6. Infowars
  7. Yahoo
  8. Internet
  9. Huffington Post
  10. The Blaze

The Trusting News Project also asked respondents to identify their political ideology based on a 5-point scale ranging from 1 (very conservative) to 5 (very liberal). The self-reported estimates allowed for the scoring of media news outlet by political ideology.

As expected, cited media sources closely align with respondents’ political views. For example, the users who mentioned Rachel Maddow as a trusted source were an average of about 1.35 points more liberal than the scale’s norm. Liberals most often cited The New York Times, NPR, and The Washington Post as trusted, while the brand most listed by conservatives was Fox News.

The Trusting News Project is building strategies to help consumers re-establish trust with news media brands. Identifying and understanding audiences, especially by political ideology, allows newsrooms to inform their approaches to further demonstrate their trustworthiness.



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