FAQ: Audit Failed Message

To ensure the accuracy of data in an account, our system performs simple audits of the transaction data received before generating gain/loss reporting. A common check is to ensure that the debit amount is never greater than the credit amount.

An audit failure can be for many reasons. Mostly, our system uses only exchange approved data API to access transaction data, so we are limited to the data provided by these APIs.

Here are some common ones:


The Binance exchange provides very limited access to transaction data. Some common audit failures are missing airdrops or distributions. To resolve this, use the manual entry option to add the missing transactions.


The Bittrex exchange provides transaction history for only the last 30 days. To ensure the full transaction history is used, we recommend uploading the CSV transaction history file that may be downloaded from the exchange.

How To Resolve Common Audit Issues?

The most common audit errors are due to limited data retrieved from the trading exchanges. To resolve most common debit/credit audit discrepancy issues, create a manual entry for the differences in the debit/credit amount. This is often refer to as ‘balancing the books‘.

For example:

If the debit amount is 10.5 BTC and the credit amount is 10.0 BTC. There is a discrepancy of 0.5 BTC and this will cause the audit to fail. You can create a manual entry for the missing credit of 0.5 BTC to balance the books.