Table of Contents

Managers, Can You Hear Me Now?
Hard-Hitting Lessons on How to Get Real Results


1. Why Managers Struggle

2. The Power of Trust: Integrity, Openness, and Respect

3. The First Obligation of a Manager: Get Results

4. Keeping Things Simple

5. The Leader Models Accountability and Builds It in Others

6. Accountability Techniques for Driving Results

7. The Mindset of Successful Managers

8. Managing Distractions

9. Building a Culture of Performance