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Which currency are your products priced in?
As an online company based in the US, all of our products are priced in US Dollars.

Do you ship worldwide?
We do. As long as your local customs would not have problems (tax and clearance) receiving and delivering packages from the US, then we will surely cater to your orders.

Where do you ship from?
We have fulfillment centers all across the US, and will route your order to the closest one that has your products.

I just placed an order, when will I get my product?
We ship items on the same day (for orders placed before 4 pm ET) and we usually ship with USPS two-day priority. Most of our orders are delivered (anywhere in the US) within 2-3 days.

Which couriers do you use?
We normally use USPS but we also use FedEx, UPS and DHL in some cases. If you have a preference because of your location, just let us know.

Do you have a physical store?
We are an online seller and we do not have a physical store.

Why is my order placed on hold?
Our manager is currently reviewing your order and is checking the availability of the product as well. Should we need further information from you, you will be contacted to the email address you provided during your purchase.

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