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6 months ago
American Express
Location: Burgess Hill
Job type: Permanent
Category: Project Management Jobs


The role is responsible for the planning, coordination and status reporting of ORE and CAPS (Issues Management) projects from initiation to implementation.

We have:

* Engineering, Programs, Portfolio Governance and Business Engagement

* Large scale global programs, applications that have challenges and opportunities and products that are strategic for business

* We make regulatory and compliance world interesting and fun, and we like to always meet the deadlines, that is when not exceeding the expectations

* A team that believes in being awesome and celebrating success

* An open mind for new ideas and learning from failures

Your responsibilities:

* Maintains dependency plan between planned sprints/iterations across engineering, infrastructure, and third parties

* Breaks down barriers and shields the team from impediments precluding engineers from making progress against sprints and deadlines

* Organizes and facilitates daily stand-ups and retrospectives at the end of each sprint/iteration, and creates an environment in which the team is continuously earning from the past

* Influence without authority through effective change and leadership management.

* Engages with Product Owner, Business Stakeholders, and delivery team to understand Business needs and identify appropriate solutions

* Uses their technical acumen to enable removal of impediments, ask probing questions, and support team in technical issue resolution

* Facilitate discussions to identify alternative or different approaches to solve problems, break down barriers and drive resolution of conflicts to ensure productivity of the team.

* Steer and deliver project communications at all levels within Technology and business to ensure transparency of development process and project performance, to coordinate escalation and issue resolution, to facilitate decision making, and to build trust.


* Works in partnership with Product Owners, and the core and extended team to create and prioritize the product backlog

* Responsible for tracking iteration progress, actively contributing to design discussions, issue resolution and removing obstacles to ensure sprint/iteration commitments are met

* Coaches teams to adopt the AET SDLC process, Agile values, principles and practices, and actively encourage teams to reflect and improve their delivery capacity



Required skills:

* Ability to work with numbers, understand finances and good understanding of Project Management Tools (Clarity)

* Ability to communicate effectively

* The knowledge to run projects in Agile, Waterfall or a bit of both

* Agile skills and ability to carry out daily stand ups and address the root cause of problems

* High energy, sense of humour, mind set to learn from failures and celebrate success


* Significant technical delivery experience with a demonstrated track record of increasing responsibility


* Experience with design and coding across one or more platforms and languages a plus

* PMI Agile Certification a plus

Why American Express?



* Health care scheme

* Defined contribution pension plan

* Dental scheme

* Virtual GP

* Life assurance

* Income protection

* Core holiday allowance with opportunity to buy or sell additional days

* Car Allowance/Company Car Option


* Employee Discount Portal

* Back up childcare/adultcare



ReqID: 18010312
Date Posted: Nov 28, 2018, 11:00:05 AM

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