Alte produse

Error: "Norton AntiVirus Auto-Protect could not load the scan engine. Please run LiveUpdate..." on Mac

To fix this problem, uninstall your Norton product using the RemoveSymantecMacFiles tool and then reinstall it.

RemoveSymantecMacFiles removes all folders that are created by Norton installers and any files within those folders. You will lose all files that reside in those folders, including any you have created.


Run RemoveSymantecMacFiles

  1. Download the file.

  2. Double-click the file that you downloaded.

    The file is expanded.

  3. Open the RemoveSymantecMacFiles folder.

  4. Double-click the RemoveSymantecMacFiles.command file.

  5. Type your administrator password, and then press return.

    When you type your password, no characters appear.

  6. To remove all Symantec files and folders, type 1.

  7. Press return.

    RemoveSymantecMacFiles removes all of the Symantec files

  8. On the Terminal menu, click Quit Terminal.


Install Norton

  1. Sign In to Norton.



  3. In the Get Started page, click Download Norton.

  4. Read the Norton License Agreement, and click Agree & Download.

  5. Click OK to save and open the file.


  7. Click Agree & Install to start the installation.






  11. In the Installation Successful window, click Restart.

    You must restart your computer to complete the installation process.

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DOCID: v71245565
Sistem de operare: Windows
Ultima modificare: 02/07/2019