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Frequently asked questions

Who Supplies the vehicles?


Do vehicles have a warranty?


Is maintenance included?


What happens when I need a vehicle serviced or repaired?

If you included full maintenance in the contract you will receive a maintenance contact number from the finance company from which youcan book the vehicle into a local approved garage. Upon request you may also beable to request free vehicle collection and delivery.

What if I need a replacement vehicle?


Is roadside assistance included?


What happens in the event of a breakdown?


Is delivery and collection included?

We offer nationwide UK delivery to home or work. Collection depends on the type of contract taken. For contract hire or personal contract hire and contract purchase or personal contract purchase the finance company will collect the vehicle at the end of the contract unless you are purchasing the vehicle.

What are my options at the end of the contract?

This depends on the type of contract taken but usually you can either hand the car back, extend the contract or purchase the vehicle from the finance company (dependent upon the funder).

How long is the lease period?


What is the initial deposit?

While a minimum one payment upfront is available, typically an initial payment equivalent to 3 monthly payments is required. Larger initial payments usually can be given to reduce the monthly payment.

Will the contract include Road Fund Licence?


Is car insurance included in the lease?

The lease contract does not include insurance, you have toarrange your own fully comprehensive insurance on the vehicle. Click here to request a quote.

What if I exceed the agreed mileage on the contract?

Any mileage over the contract is charged at the excess mileage rate charged in pence per mile. As an example if the excess was 5 pence per mile then for 1000 miles over contract you would be charged £50.

What happens at the end of the lease contract?

At the end of the lease you can either arrange for the vehicle to be collected, extend the contract on a month by month basis or if you signup to the same vehicle for six or 12 months you may get a discounted rental.

What happens if I want to end the lease early?

Contact us to request an early termination quotation.
