Frequently Asked Questions



Is sound an issue for heating and air conditioning?

Yes. Noisy heating and cooling equipmentincrease sound pollution.While no cost savings are tied to less sound in your home, the sound rating of a cooling system can have a significant effect on comfort and enjoyment of your Hurricane home. The sound level of an air conditioner or heat pump depends on a number of things, such as the equipment, and the degree to which the compressor is insulated can add to the amount of noise it makes.

Although most heating and cooling systems manufactured today are quieter than they ever have been, it's a safe  thought to compare sound ratings when assessing a new air conditioner or heat pump, particularly if the equipment location is near bedrooms or living rooms.





  1. loud banging noises
  2. higher energy bills
  3. lowered life of the system
  4. uneven heating & cooling throughout your home
  5. damaged compressor in hotter months
  6. overheated unit in the cooler months
In addition, if your ductwork is the wrong size you may have other problems, such as leaky ducts and poor layout that reduces airflow. In humid climates this can encourage mold growth within your ductwork.



The answer is, probably so. Here's why.

Matched System Design: All air conditioner and heat pump outdoor units are specially designed to work with a matched indoor unit for ideal efficiency and performance. The effect of this matched equipment is a harmonized, top-performance team that ensures dependability and efficiency. Air conditioner and heat pump outdoor units may ”run” with indoor units other than those for which they have been precisely constructed; however, the outcome would be a definite compromise in system performance.

Design Advances: As research has improved, indoor blower coil units have undergone many design advances — especially in the areas of air handling performance, filtering efficiency and operating sound levels. An up-to-date outdoor unit will also comprise the latest design advances.





Why don't you charge by the hour?

Similar to a value menu at many restaurants, charging a flat rate cost in place of an hourly charge makes available more value for our customers because nothing is excluded, the pricing is up-front, and it does not change. Regardless of the cost of parts or how much time it takes to finish the repairs, the price will not change. This reason is one of many why Teays Valley Service Experts Heating & Air Conditioning is the most trusted name in Hurricane.



Why is my AC system freezing up?









Teays Valley Service Experts Heating & Air Conditioning provides free estimates and a complimentary consultation on Zoning Systems, call 304-760-5088 today if you think a new Zoning System could help solve your home comfort challenges.

When should I install a Zoning System?



Are all HVAC air filters the same?

No, HVAC air filters vary by quality and size, and some have specs that others don't. Usually we recommend installing the filter your HVAC manufacturer recommends pairing up with your installed system, however you might be tempted to try some other filter type for convenience or to remove extra debris from your home.

All filters have MERV ratings, which range from 1-20. MERV stands for "minimum efficiency reporting value". A higher MERV rating tells you that fewer particles pass through, and it blocks finer particulates. This sounds fantastic, and it can be, but a filter that stops finer dust and allergens will also build up faster, and pressure on your HVAC equipment will increase. If your system has not been designed to operate with this kind of filter, it can decrease your airflow within your home, putting the hurt on your comfort and energy expenses. So what should you do? Unless you're buying for a hospital, you probably don't need a MERV rating above 13. Truth be told, most residential HVAC systems are specifically designed to work with a filter with a MERV rating below 13, and usually you will discover that quality systems have been made to work with a MERV rating of 8 or 11. All filters with a MERV rating of five should block most of the major nuisances everyone cares about such as pollen, pet dander, and lint. While some filters claim to be able to capture mold spores, we recommend hiring a pro to clean out any mold from your house you find, instead of trying to hide the issue with a finer filter.

Frequently the packaging tells how often your filter should be replaced. There are one-month filters and there are 3-month filters. There are also filters that are made flat like screen windows, and you have some that are built accordian style with supporting wire. In our experience, the accordian style filters hold up better, and are worth a little extra.

You may also consider washable filters, also known as reusable filters. Some homeowners like the environmentally friendly aspect of it, as they don't pile onto a dump, and others think it more convenient to quickly yank out the filter and hose it off rather than making a special trip to the local hardware store for a filter of the correct size. These filters are often created to last several years and will save you cold cash over those years, though they cost more initially. However, washable filters do need to be dried out thoroughly before inserting it back to eliminate mold growth in your ducts. In addition, most washable filters usually have a MERV rating between 1 and 4, and they lose their efficiency over time. Some washable filters have been built with updated technology, such as electrostatic air filters, that are meant to effectively improve the MERV rating.

And lastly, filters are made of different materials. Fiberglass filters are what is commonly used, and are the disposable type. Polyester and pleated filters can catch more debris, but also reduce the airflow in your house. And there are high efficiency particulate arrestance filters, or you might recognize the acronym HEPA. While you could be tempted to use a HEPA filter, keep in mind that's like putting a MERV 16 filter in your HVAC system and it's very unlikely that your unit was built to handle that kind of resistance.

Can indoor air be hazardous to your health?





304-760-5088 for a complimentary consultation about purchasing a carbon monoxide detector.">
How can I eliminate indoor odors?



Sometimes poor ventilation is also a cause of unpleasant odors. Moisture condensation on walls windows and stagnate air are signs of poor ventilation. A qualified Teays Valley Service Experts technician can inspect your home comfort system to determine if this is an issue that should be addressed. The technician can also inform you how to improve the ventilation system’s ability to correctly circulate and ventilate indoor air.

How do I choose the right humidifier?

A great way to choose the correct humidifier is by having a home health report performed by Teays Valley Service Experts. Every house is different, and every family is different. So, every humidification need is also different. There are a few factors to evaluate when purchasing a humidifier for your home, Teays Valley Service Experts can help you understand and consider these issues.





How healthy is my indoor air?


How much water does a humidifier use?
