How can I tell if my media player is connected online


  1. Upon Media Player Boot. Below you’ll see two pictures of the Offline/Online on-screen notice provided. This displays any/every time the player is turned on or rebooted. The message (red or green) displays in the lower right corner of the screen for approx. 10 seconds - immediately beginning once the program content dilays (which is after the player attempts to check our servers for software or content updates). The notice also shows you the Device ID - helpful to quickly find the device online, or to identify in the system which device it is.

  4. By Email Notice. If a device is offline for an extended period of time, you will automatically receive an email notice to the user email on your account. Once you re-connect your player, we then automatically send you an Online email notice.
