Casinos distribute comps to players through three different channels:

  1. Player’s Club Programs also known as Slot Club Programs
  2. Direct Mail Offers and email offers
  3. Hosts or Player Development Executives

Note: Direct Mail Offers and Hosts use slot club tracking to award comps.


The first thing to understand about comps is how they are awarded. Casinos award comps to customer’s based on how valuable the customer is to the casino, that only seems fair. Keep in mind that actually being valuable to the casino is not a good thing for you. The ideal situation for any casino patron is to appear much more valuable to the casino than they really are to the casino. The bottom line is valuable to the casino means losing money to the casino, and that is certainly not your goal. Fortunately there is away to appear much more valuable to the casino than you really are, and this involves playing games of skill.

Casinos award comps based on the patron’s theoretical loss value to the casino.

I recommend the following essay on Theoretical Loss.

no one deals like we do!

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