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Positive Conclicts, How to improve your relationships by handling disputes in a positive and constructive manner

What are the advantages of Electronic Books over ordinary "physical" books?

Electronic Books are delivered instantly via direct download from the Internet. (So there's no waiting for "snail mail" packages to arrive!). Since it's not mailed to you, there are NO shipping and handling charges!

Electronic Books offer a high level of interactivity not possible in print editions. (For example, live "clickable" links that connect to additional information or resources at exactly the moment you need them.)
This makes Electronic Books the perfect medium for "step by step" guides, "how to" guides and so on.


What exactly is an Electronic Book?

  • Electronic Books are downloaded from a web page and stored on your computer. You can use it as many times as you wish.
  • Electronic Books are documents that can be read on a computer screen, typically your PC or PDA and printed out to paper.
  • With some extra software, you can even have the book read to you through your computer speakers.

I've never ordered anything online before, let alone "downloaded an Electronic Book." Is there someone that can walk me through it?

Absolutely! You're not alone. In fact, for hundreds of folks this is the first time they've even heard the term "Electronic Book." My friendly support team has helped lots of "first time downloaders" become life-long happy customers!

And, just as a reminder, no matter what, you're always covered by my 100% Money-Back Guarantee:
Either you're absolutely thrilled with your purchase, or you get your money back.
No monkey-business, no hassle whatsoever!


Can I print the Electronic Book?

Yes! If you wish to have it on paper, simply print it out like any other document. (Many people print out just the recipe they're working on so they're never afraid of "ruining" their book by spilling on it while they're working!)


Will It Work On My Computer?

Positive Conflicts and all of the bonuses, are in Adobe Acrobat PDF format.
You will need the FREE Acrobat Reader installed on your PC or PDA.

Can I buy this book at a bookstore?

No, Positive Conflicts is available ONLY through this website!

How do I download and read your Electronic Book?

Once your secure payment has been authorized (which typically takes about 2 - 3 seconds), you'll be automatically re-directed to a private web page where your Electronic Book will be ready for immediate download.

To begin downloading, simply click the download links for your Electronic Book and your bonuses. Once a download has finished, simply go to the folder where you saved it, and double-click the icon to open the book.

Is it safe to use my credit card online?

Using your credit card on a secure web site is not only safe, but it is arguably safer than using your credit card anywhere else. Your credit card number gets encrypted, so that if anybody is "listening" to your Internet communication, they will receive only a scrambled message. Only the destination web site can decode the message.

Compare that to the phone, where somebody listening will just hear you say your credit card number. Compare it also to a retail outlet, where that receipt in the garbage is picked up by a third party, with your credit card number spelled out.

The trick is to be certain that the site is secure. If it isn't, you should never send your credit card over the Internet. Your browser can tell you whether you are visiting a secure site. For example, you may see a picture of a lock in its locked position at the bottom left hand corner of the screen. This site is not secure (if you make a reservation through us, you will give us your credit card number by phone), so you may see a lock in its unlocked position.

We at Positive Conflicts, only accept payments trough ClickBank and PayPal. Both of them are uses the latest technology to protect you against fraud.

Do you offer a Money-Back Guarantee?

Absolutely! I stand by my products with my personal 100% money back guarantee. If you are not 100% satisfied for any reason, simply send me an email and I will swiftly and cheerfully refund your payment! (No hassle whatsoever.)


Do I have to give the Electronic Book back if I ask for a refund?

Nope. You are free to keep the book with my compliments! We're able to offer this level of guarantee because, well, my customers LOVE this Electronic Book (and they're honest people)!

How long does it take to download an Electronic Book?

The speed of the download depends mainly on the size of your Electronic Book and the speed of your Internet connection. Typically, on a dial-up modem, the download for Positive Conflicts should take between 1 and 6 minutes. (High-speed connections typically take between 20 - 30 seconds!)


Do you offer after-sales support?

Yes! Before, during, and after! If you have any difficulty at all downloading or using Positive Conflicts, simply contact us and we'll gladly help you out. In the very unlikely event that the Electronic Book is not compatible with your computer system, we'll issue a full refund.


I'm ready! How do I order?


Still have a question? Just click off an email and we'll be happy to answer!

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