Visa FAQs

What is a travel visa?

What is required to apply for a travel visa?

How does VisaCentral obtain a travel visa for me?

Is my passport required to obtain a travel visa?

Do nationals of countries other than the United States need a travel visa?
VisaCentral provides visa requirements for travellers of many nationalities. No matter what type of passport you hold, VisaCentral can provide detailed visa information for most destinations.  To see the travel visa requirements for a specific nationality and country go to Visas and start a search today.

How long will it take VisaCentral to process my travel visa?
The speed to process a travel visa varies for each destination country.  VisaCentral can process travel visas for many destinations in as little as a day.  Go to Visas and select your country of travel to determine the travel visa processing time.

Can VisaCentral obtain additional documents required to apply for my travel visa, such as a Russian Invitation?
Russian Invitations are documents approved by the Foreign Ministry of Russia.  These documents authorize you to visit their country and are required for all travellers.  VisaCentral is able to acquire invitations for travel to Russia on your behalf.  Go to Russian Invitations to learn more.

Can I fax passport copies and completed applications to VisaCentral for issuance of a travel visa?

The photographs submitted with a travel visa application must adhere to specific requirements regarding the size, background color, and type of paper on which the photo is printed.  The standard size is a 2” high x 2” wide photo taken of yourself within the last month.  Please be aware that any attempts to use digital photos must adhere to standard passport photo requirements (color, plain background) and be printed on correct photo quality paper. 

Do I need a visa to transit through a country?
Many countries do not require a visa if you are in-transit to another destination and are staying for a very short period of time however, specific transit requirements vary widely from country to country.  Visit our Visas section to view the transit requirements for your destination.

What is an On Arrival Visa?
Some countries only issue visas once you arrive in the country.  Visit our Visas section to download a VisaCentral Application Kit and learn the entry requirements for your country of destination.

What does Personal Appearance mean?
Some consulates require you to appear in person at the consulate to apply for your visa. This may be done just to verify your identity or conduct a formal interview. In these cases, you must submit your visa application directly to the consulate.  VisaCentral can collect your completed visa from the consulate however, we cannot submit your order on your behalf.

What is a Schengen visa?
The Schengen visa gets its name from a small town in Luxembourg where a treaty was signed in 1995 to end internal border checkpoints and controls. The following European countries currently honor this visa:

Czech Republic
The Netherlands

With a Schengen visa, you may enter one country and travel freely throughout the Schengen zone. This type of visa only applies to nationalities that would normally be required to obtain a visa prior to entering the countries above. Typically, Canada citizens would not need to apply for a Schengen visa.  If you would like to apply for a Schengen visa, you should apply for a visa for the country in which you will stay the longest.  If you do not have a main destination, you should apply for a visa for the country that will be your first point of entry.

What is consular jurisdiction and how does it affect my visa processing?
Consular jurisdiction is the geographic area for which a consulate has responsibility for issuing visas. Jurisdictional requirements are determined by each country and frequently vary.  Some consulates have strict enforcement of jurisdiction while other consulates are flexible with their jurisdictional requirements.  Your visa processing options are determined by the jurisdictional requirements in place for the consulate that will issue your visa.

Can VisaCentral guarantee that the embassy or consulate will issue my visa?
VisaCentral cannot guarantee that a visa will be issued by the embassy or consulate you have submitted your documents to.   While it does not happen frequently, any embassy or consulate can decide not to issue a visa at any time.  In the event that you are not issued a visa, VisaCentral will contact you to discuss next steps for your application process.

Has VisaCentral received my documentation yet?
To track the status of your order, go to Order Status where you can get up-to-date information on your order.  You can track your order by using either the VisaCentral order code or itinerary number and traveller’s last name or the traveller’s date of birth and last name.  If you are the account manager for a VisaCentral account, you can log in to your account to see all of the orders you are managing.    

What is included in the fees I pay to VisaCentral for my travel visa?
The fees to process a travel visa include a consular fee and a VisaCentral fee.  The consular fee is a fee charged by the country that is issuing the travel visa.   These charges must be paid to the consulate issuing the travel visa whether the visa is issued by VisaCentral or not.  Please note that the consular fees are subject to change without advance notice at any time by various governments.  The cost of using VisaCentral varies based on the services you have requested and how quickly you need the documentation to be processed.  The fees established by VisaCentral are in place to facilitate and maintain the highest quality of travel visa and passport processing possible.  VisaCentral service fees and consular fees charged by the country issuing the travel visa will be clearly listed in the VisaCentral Application Kit.  Go to Visas to see the travel visa requirements for your specific destination.

When does VisaCentral apply 'rush' and 'emergency' fee surcharges for visa processing?
VisaCentral applies the 'rush' surcharge when provided 4-7 business days for processing after we receive your completed application. The 'emergency' surcharge applies when VisaCentral is given 3 business days or less for processing after we receive your completed application.  Standard processing applies to all orders that are given 8 days or more to be processed.

What forms of payment does VisaCentral accept?
VisaCentral accepts payment by most major credit cards including:

American Express, Discover, Master Card, Visa

Am I required to receive vaccinations for international travel?
Some countries require you to show proof of vaccination for certain diseases in order to apply for a visa.   Any vaccinations required to obtain a visa will be clearly listed in the VisaCentral Application Kit.  However, additional vaccinations may be recommended for you.  To determine if vaccinations are recommended for your travel itinerary, please contact your local physician or consult Immunisations.

Where can I find the latest travel warnings?
The Foreign Affairs and International Trade has the latest information on Travel Warnings and Tips for Traveling Abroad for Canadian citizens.

I lost my Canada Green Card and cannot complete my visa requirements. How can I obtain a new one?
Visit the Canada Citizenship and Immigration Services website to learn how to obtain a replacement for your Canada Green Card.

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