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ComputerWork: Jobs for Technical People

Advertiser FAQs



What is ComputerWork?

ComputerWork is a website that publishes job vacancies listed by recruitment agencies and direct employers.


What can ComputerWork do for me?




How can I get in touch?


Your account

How can I reset or change my password?





What is two-factor authentication?

Two-factor authentication (2FA) adds an extra layer of security to your account. When signing in, you'll enter your password along with a 6 digit code which is sent to you by text message or accessed via your chosen authenticator app.

I have two-factor authentication set up, but I no longer have access to the mobile device or phone number I used.

If you no longer have access to your mobile device or phone number but do still have access to your email address, sign in with your email address and password as normal and click the 'Try another way to sign in' link below the authentication code form and choose the email option to access your account.

If you no longer have access to your email address please contact us.

My phone number is changing, or has changed, how do I update my account to receive codes to my new number?

If you have access to your account and your new phone number is activated you can use the 'Update' link on the My Details page to change the phone number your SMS codes are sent to.

If your old phone number is no longer active and you cannot sign in to your account please refer to the 'I no longer have access to my phone number' question above.

I keep getting 'incorrect code' error messages when entering my authentication code.

If you are commonly seeing an 'incorrect code' error when attempting to sign in using an authenticator app the time on your device may not be accurate.

Please check that your mobile device is set to the correct time and try again. Your authenticator app may provide a function to do this for you. In Google Authenticator this can be found in the Settings menu.

Can I use an authenticator app on multiple devices?

Yes. When setting up the authenticator app method you can scan the QR code on multiple devices.

Alternatively, some authenticator apps may offer features to sync your keys across all of your devices.

How can I add additional users to our account?

Every ComputerWork account can have multiple users. When a user signs in to ComputerWork they will see their own job postings and their own CV Search activity.



How do I activate a pending user?


If this email is not received please check your junk email folder. If the email has not entered the junk email folder you can request a new validation email by attempting to sign in with the pending email address and clicking the resend link.


Can I pay my invoices online?


How do I convert my quote into a payable invoice?



How can I update my company details?


Posting jobs

What are the benefits to posting my job with ComputerWork?

Posting a job with ComputerWork is simple, quick and affordable, and thanks to our ever-growing job seeker base we deliver results too.


When you post your job with ComputerWork your job will be sent to all matching Jobs By Email subscriptions, meaning your job will get into the hands of relevant job seekers, fast.

What is the right job posting product for me?

ComputerWork offer a variety of ways to post your job.



Alternatively, Monthly Credits gives you control of your usage and budget with affordable monthly payments as well as the flexibility to download CVs from our CV Search for a fraction of a credit.


Can I promote my job to gain maximum exposure?




Our promotional options can also be purchased with job credits.

Can you post jobs on my behalf?




Can I add my company's branding to our job postings?


How can I save my job for re-use later?



Can I theme or customise the job application form?

Our default application form will ask job seekers for their email address and a copy of their CV. They may optionally provide their full name, a covering letter, telephone number and availability details.

If you would like to enhance your application form you may add or remove all available application questions to a custom application form using Application Form Manager, found in the My Jobs menu (whilst signed in to your account).


Managing jobs

Can I make amendments to my job posting?




Can I promote a job I have already posted?



How do I extend or re-post my job postings?



How do I view job applications online?

Using Job Manager you can view, download or re-send any application you have received via ComputerWork in the last three weeks.

Applications may be viewable after this time, but the CV and any covering letter will no longer be available to download.

CV database

What is the CV database?

A service allowing recruiters to search through thousands of local, national and global CVs uploaded to the ComputerWork candidate database.

Can I receive CV alerts by email?

Yes - once you have carefully chosen your search criteria you can save your CV searches and choose to receive email notifications instantly or daily.

If you select instant alerts you can opt to attach the CV to each email alert you receive (each will count as a download against your CV product).

How can I improve the relevance of my search results?


Can I view my downloaded CVs again?

Downloaded CVs can be viewed within the CV Tags panel of the CV Search tool.

Why are some candidates showing as 'Request Access'?

When a job seeker uploads their CV to ComputerWork they can opt to have their personal details hidden until they have approved a request to access them.


If the job seeker accepts the request you will receive an email alerting you that you can now download the CV and view the contact details.

What is the CV Basket?

The CV Basket works much like a shopping basket on an online shopping website, you can add candidates to your CV basket and then review candidates later and download or email the contents with just one click.

How do I tag and categorise candidates?

When browsing search results and CVs you can add a tag to categorise or group CVs together, for example you can add the tag 'Developer' to all related CVs to quickly identify a group of Developers.

When you download a CV we will automatically tag the CV with the current month and year to allow you to easily browse your previously downloaded CVs.