Stephanie Trubshaw

Stephanie Trubshaw

Company: Electricity North West

Job title: Director of customer service


Stephanie started in her role as Electricity North West’s customer director in July 2017 and aims to raise the profile and importance of customer service within the company. Prior to this latest role, Stephanie also held the role of head of customer experience for five years and was the connections enquiries manager for four and a half years. Before joining Electricity North West, she worked at Morgan Sindall and Morrison Utility Services.


Effective communications stategies 1:55 pm

Immediate responses to ‘crises’ such as the Beast from the East Communications to promote engagement The full potential of social media channelsRead more