Issues with corrupt file also

I have lost access to a file that I've been working on for over a month.  I have a partial backup file but not the full version of the project.   I get a message that the file is corrupt or may have been created in a different version, but the entire project has been in Storyline 2.  I tried the methods mentioned in an earlier discussion (import file into a new Storyline), but I get the same "corrupt file" message.

I didn't reinstall because Storyline works with some other files, just not with this one file.

Any updates or other suggestions?

3 Replies
Ashley Terwilliger

Hi Rita,

I'm really sorry to hear about your project file, and it sounds like that version may be corrupt beyond recovery. There may still be a working version of your project in your temp files. Here's how to check:

1) Open this folder in Windows Explorer:
Also, as a reminder be sure to always create, edit, and publish projects on your local hard drive. Working from a network drive or a USB drive can cause erratic behavior, such as file corruption, an inability to save changes, and loss of resources. 
Repairing Storyline is also a good idea, especially if multiple files are misbehaving and you've already confirmed to be working locally. 
Ashley Terwilliger


Consider these preventative measures to protect your project files: