Friday, 6 April 2018

Resetting an Avaya Conference Phone 1692

Resetting the Avaya / Polycom 1692

The correct reset code for FW 1.4

To get it on the new phone system, I needed to reset an Avaya 1692 to it's default configuration. There are several versions in the manuals. None of them seemed right for the firmware our 1692 was running. What worked for me was:
  1. Hit the "Mute Microphone" key
  2. Type 2723825327# (= craftclear#)
  3. Then confirm the clearing-request in the dialog

craftreset# will only restart the phone.
Avaya 1692
End of the story:
The 1692 is not compatible with the new IPOffice pbx.