Caslon Limited
Caslon House, Lyon Way, St. Albans, Herts, AL4 0LB / UK
T: +44 1727-852211 • E: • W:

This page sets out the terms and conditions on which we, Caslon Limited t/a Adana, (Supplier) supply any of the products (Products) listed on our websites or (our sites) to you (Customer). Please read these terms and conditions carefully before ordering any Products from our sites. You should understand that by ordering any of our Products, you agree to be bound by these terms and conditions.



  1. Information about us or are websites operated by Caslon Ltd also trading as Adana. We are registered in England and Wales under company number 317002 and with our registered office at, Caslon House, Lyon Way, St Albans, Herts, AL4 0LB / UK. Our VAT number is GB577758571.

  1. Service availability

Our site is primarily intended for use by people and businesses in the EU although we can supply outside of this region.

  1. Your status
  1. By placing an order with Caslon Ltd, you warrant that you are either:
  1. purchasing Products for private and domestic use and not for resale in the course of a business and are therefore legally capable of entering into binding contracts and are at least 18 years old;
  2. Or a business that has been approved as a Caslon or Adana Reseller.
  1. How the contract is formed between you and us
  5. In the event that prior to the Dispatch Confirmation, we find that we are unable to satisfy your order for any reason (such as falling levels of stock) we will attempt to make contact with you in order to offer you any available alternatives.
  1. External links
  1. Consumer rights
  1. Bespoke goods that you have ordered
  2. Goods with an expired shelf life
  1. Availability and delivery
  1. Risk and title
  2. Ownership of the Products will only pass to you when we receive full payment of all sums due in respect of the Products, including delivery charges, or on delivery, whichever is the latter.
  1. Re-sellers
  1. A re-seller must have an online store or a physical shop
  2. You will only become an official reseller once your application form has been completed in full and you have received written acceptance from the Supplier.
  3. There is a Minimum order of any product for your first order and a Minimum Total Spend excluding carriage which is noted on the current application form.
  4. We reserve the right to increase prices at anytime without prior notice
  5. Free carriage information is available on the current application form. Carriage to all other parts of the world will be priced based on weight and Volume of the order.
  6. The Re-seller will:-
  1. give maximum exposure and work diligently to promote sales of the Products within the re-sellers stores and/or web site by running an advertisement campaign, demonstrations, window and in-store display (in bricks and mortar stores) or any other way of promotion as permitted by the Supplier.
  2. request reasonable technical assistance and / or training to enable the Customer to sell the Products;
  1. The Re-seller will not:-
  1. represent to any person or business that it is a sole or exclusive distributor of the Supplier;
  2. commit the Supplier to any contracts
  3. advertise or make the Products available for sale via any TV shopping channels unless written approval is given by the Supplier.
  4. Apply for or register trademarks that include the term "Caslon", “Adana” or any of the Supplier's product names.
  1. Price and payment
  1. The recommended retail price of any products will be as quoted on our site, except for events where special prices and incentives may be offered.
  3. On login, Approved Resellers will have access to trade pricing.
  7. Payment for all Products may be made by credit or debit card through the site or via a telephone order. We accept payment with MasterCard, Visa and American Express. Your credit or debit card will be charged immediately. In the event of payment by cheque or postal order, your order will be prepared immediately and held at our warehouse pending clearance of the payment.
  1. Our refunds policy
  1. When you return a Product to us:
  1. because you have cancelled the Contract between us within the fourteen day cooling-off period (see clause 6.a above), we will process the refund due to you as soon as possible and, in any case, within 30 days of the day you have given notice of your cancellation. In this case, we will refund the price of the Product in full, including the cost of sending the item to you. However, you will be responsible for the cost of returning the item to us.
  1. Our liability
  2. Our liability for losses you suffer as a result of us breaking this agreement is strictly limited to the purchase price of the product you purchased and any losses which are foreseeable as a consequence of us breaking the agreement. Losses are foreseeable where they could be contemplated by both you and us at the time your order is accepted by us.
  1. for death or personal injury caused by our negligence;
  2. under section 2(3) of the consumer protection act 1987;
  3. for fraud or fraudulent misrepresentation; or
  1. We are not responsible for indirect losses which happen as a side effect of the main loss or damage (such as loss of income or revenue, loss of business, loss of profits or contracts, loss of anticipated savings, loss of data, waste of management or office time) however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if such indirect damage is foreseeable.
  1. Import duty
  1. If you order Products for delivery outside the UK, they may be subject to import duties and taxes which are levied when the delivery reaches the specified destination. You will be responsible for payment of any such import duties and taxes. Please note that we have no control over these charges and cannot predict their amount. Please contact the local customs office in the jurisdiction within which delivery is to take place for further information before placing your order.
  2. Please also note that you must comply with all applicable laws and regulations of the country for which the products are destined and it is your responsibility to make yourself aware of such laws and regulations. We will not be liable for any breach by you of any such laws.
  1. Written communications
  1. Notices
  1. All notices given by you to us must be addressed to Caslon Ltd and in the UK must be delivered to Caslon House, Lyon Way, St Albans, Herts, AL4 0LB / UK. We may give notice to you at either the e-mail or postal address you provide to us when placing an order, or in any of the ways specified in clause 13 above.
  1. Transfer of rights and obligations
  1. Events outside our control
  1. Strikes, lock-outs or other industrial action.
  1. Waiver
  1. Severability
  1. Entire agreement
  2. We (that is, you and us) each acknowledge that, in entering into a Contract, neither of us has relied on any representation, undertaking or promise given by the other or be implied from anything said or written in negotiations between us prior to such Contract except as expressly stated in these terms and conditions.
  1. Our right to vary these terms and conditions
  1. We have the right to revise and amend these terms and conditions from time to time to reflect (without limitation) changes in market conditions affecting our business, changes in technology, changes in payment methods, changes in relevant laws and regulatory requirements and changes in our system's capabilities.
  1. Law and jurisdiction