Common Questions

We've provided a list of answers to questions we frequently receive regarding our services and other activities related to funerals. If you don't see the answer to your question here, feel free to contact us for more information. We'd be happy to give you more information and clarify any of your concerns.

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What is a funeral?


Why have a viewing?


What is the purpose of embalming?


Is embalming required by law?

No. Embalming is not required by law. Embalming may be necessary, however, if you select certain funeral arrangements, such as a funeral with a viewing. If you opt to not use embalming, oftentimes we can offer families the opportunity for a private viewing prior to burial with minimal preparation excluding embalming.

What should I say when I run Into The Bereaved in Public?

What you'll say depends on whether or not you've already had contact with the bereaved. If you've already offered your condolences, or attended the visitation or service, simply greet the bereaved warmly and express an interest in well-being. If this is your first meeting since the death and you're in a public setting, it's kinder not to bring up the death directly. Instead, say something like, "I understand these must be difficult days for you," and perhaps ask about when might be a good time to visit, or suggest that you meet them for lunch.

What Can I do to help later?

The grieving process doesn't end up with the funeral, and it will take time for the bereaved to heal. The family wil need your support for months to come, so make sure to check in on a regular basis. Drop a note, make a phone call, and continue to invite them when you make social plans, they'll let you know if and when they are ready to participate. Reach out tot the family on special occasions, like birthdays or anniversaries, especially during the first year following their loss.

Should I bring My Children to the funeral?

You should use your judgement to determine whether your child is old enough to comprehend death, whether attending the funeral will be meaningful to them. It's important for children to be allowed to express their grief and share in this important ritual. If you bring young children. explain beforehand what they will see and experience, and make sure that they know the importance of being on their best behavior. If your child becomes cranky or noisy, remove them promptly to avoid disturbing those who are mourning. 

What do funeral directors do?


Can I personalize my service? ("Is ________ okay?")



It's important that you contact the local medical authorities first (as well as the police, if appropriate), and then make sure to give us a call as soon as possible. We will work with you too make the necessary arrangements to get you and your loved one back from home as quickly and easily as possible. Calling us will also help you to avoid duplication of efforts and fees.

Can I still have viewing and funeral services with cremation?


How long does the cremation process take?

This usually depends on two things, the size of the individual and the type of casket or container used. Generally, the length of time ranges from 3 - 5 hours.

How can I be sure that the remains i receive are those of my loved one?

First of all, cremation of multiple bodies is illegal in the US and many other countries, so the cremation chamber is not designed to hold more than one body at a time. In addition, cremation is a regulated process with strict procedures we follow to ensure we're holding our services to the highest standard possible. All necessary paperwork and fees must be completed with local authorities, and then a checklist is completed at the crematory. An I.D. tag accompanies the remains from the time we receive the body throughout the cremation process. Knowing the level of respect and meticulous care with which we treat your loved one's physical remains, you can rest assured that you are receiving only your loved one's remains.

Where can I scatter my loved one's remains? Are there any restrictions?

In general, the government does not regulate the scattering of cremated remains. Make sure you check with your local regulations beforehand, bust most locations are usually okay as long as you are considerate and dispose of the container properly. If you wish to scatter the cremated remains on private land, it's good practice to consult the landowner first.