Advanced search

Just had an Amazon delivery

(81 Posts)
twinkletits99 Fri 03-Apr-20 11:29:02

It's not mine, it's for our elderly neighbours who are self isolating. They haven't ordered anything recently but we agreed to take any previous parcels they're waiting for. Amazon driver looked utterly miserable (don't blame him). He rang the bell and literally passed me the box. Wasn't too impressed as technically virus can spread this way. Just didn't have the heart to argue with him as he must be feeling totally shit right now. AIBU in thinking that if these delivery drivers aren't afforded proper PPE, and are treated pretty poorly by their managers, they might just stop caring altogether? Don't know why, just felt awfully sorry for him at the same time as annoyed that he didn't stick to social distancing rules...

Justajot Fri 03-Apr-20 11:34:20

We have had any parcels left by our front door and wave/nod to the driver to let them know that is ok. Did you have to open the door? I know everyone's house is different, so it might not work for you.

rosie39forever Fri 03-Apr-20 11:34:56

I had this yesterday driver stepped right up to the door and shoved the parcel at me, they are obviously not educating their staff on correct protocol or the poorly paid overworked drivers don't give a shite either way not acceptable. My husband is on the extremely vulnerable list so I was horrified. DH complained to Amazon and they sent an email to apologise and said they would deal with it🤔. You need to complain, the more people who do this might make them get off their arses and properly train their staff.

twinkletits99 Fri 03-Apr-20 11:35:27

@justajot yes most parcels are just left by the door and delivery driver rings the bell then stands back.

LynnAnneBenfield Fri 03-Apr-20 11:36:23

I ordered a few things before we went into lockdown and they've all stared coming in the last few days, the drivers have all been really good except one who tried to pass me something.

I feel really bad that I am contributing to their workload though and almost a little embarrassed as well as 90% of the things I'm getting aren't essential and I could have done without

I would have thought the ppe they need is minimum really, a fresh pair of gloves for each delivery gand anti bac, other than that they're much more shielded from the public than shop workers or other key workers I would have though

That been said I feel extremely sorry for them, and I imagine it feels pretty shit putting their own health at risk to delivering none essentials every day. I suppose some of them will be resentful, and some o them will be grateful they are still getting an income 🤷🏻‍♀️

Elouera Fri 03-Apr-20 11:40:59

We had a delivery this week from Herpes (it what we call Hermes!). We are in a flat, so I told him to just leave the parcel on the step, which he did. I then went to collect it once he'd gone, sprayed the plastic all over and wiped it down, did the same with the inner package, wiped our front door which I'd touched then washed my hands.

Drivers have been told that signatures required now and should be aware of social distancing, and not just handing items over. I'd ask for it to be placed on the floor. You can then choose to use gloves to pick it up, wipe it down etc.

Elouera Fri 03-Apr-20 11:41:43

signatures are NOT required now, even if an item has been sent signed for.

JudyCoolibar Fri 03-Apr-20 11:44:42

Why disinfect the outer packaging, Elouera? Surely you just need to throw it away and then wash your hands?

Or you could just quarantine the thing for four days and then open it.

middleager Fri 03-Apr-20 11:44:43

I've had this. All 3 parcels have been handed to us in the porch. I said I'd close the door but they still closed it themselves from the outside.

Likewsise, I am torn. I may not have ordered except it is both my sons' birthdays in April. Non essesntials though ultimately.

The drivers didn't have PPE and had to press our bell etc.

I think next time I will just gesture theough porch window to ask them to leave outside.

NotEverythingIsBlackandwhite Fri 03-Apr-20 11:45:04

I had a couple of deliveries the other day. The delivery driver rang the bell then went and stood by the road and pointed to it outside my porch door. Ditto with the second delivery. Driver was wearing a face mask too.

simbobs Fri 03-Apr-20 11:46:34

They are supposed to leave items too big for the letterbox outside the door, and take a photo on their phone if a signature is required. The drivers here are doing a good job but it obviously varies. I open the outer packaging, wash hands, remove inner item and dispose of packaging, washing again as well as cleaning door fittings, if touched.

Tootletum Fri 03-Apr-20 11:49:34

Tbh I can't really see it making much difference. He's probably still metre away from you for all of a second.

michaelbaubles Fri 03-Apr-20 11:59:33

The few deliveries we've had, the delivery person has left it by the door and waved at us through the window - no contact at all. I like to leave the boxes outside for a while too so it suits me fine.

WhatATimeToBeAlive Fri 03-Apr-20 12:05:34


Or people could just stop ordering stuff they don't need.

EffOrf Fri 03-Apr-20 12:10:13

Everything I have ordered I have needed, If I hadn’t have needed it I wouldn’t have ordered it, why would people order stuff they don’t need anyway, CV or not

NervousInYorkshire Fri 03-Apr-20 12:11:54

Same just happened here.

Bringringbring12 Fri 03-Apr-20 12:12:12

If they are delivering parcels right to your door... they are NOT following the amazon very clear rules re deliveries. So limited sympathy

Bringringbring12 Fri 03-Apr-20 12:12:52

He didn’t need to deliver personally
Mine has been leaving on doorstep, knocking and then standing more than 2 metres back.

NervousInYorkshire Fri 03-Apr-20 12:13:32

(My delivery was blood sugar testing strips that got missed of my prescription, btw).

nokidshere Fri 03-Apr-20 12:14:04

We had two deliveries to be signed for in the past couple of weeks. The delivery person placed the parcel on the step, knocked on the door and stepped back then took a picture of the person picking it up for his records.

bettytaghetti Fri 03-Apr-20 12:14:24

Or people could just stop ordering stuff they don't need.

I ordered a bottle of whisky through amazon to send to my elderly uncle. He's stuck at home on his own since my aunt died last year and my mum told me he didn't like to ask the very kind volunteers who were bringing him his shopping. His one small pleasure and he was missing it. Sorry if you think this is just another unnecessary purchase. 🙄

listsandbudgets Fri 03-Apr-20 12:14:41

I have a friend who does delivery driving.

He's been told to put on doorstep or in porch knock / ring bell and then stand back from door until he either gets an acknowlement through window or the door is answered. If left on doorstep and no response he has to take it back but in porch he can leave it.

He says that his workload has increased massively but he's getting through it much quicker as far less traffic on the roads

Bringringbring12 Fri 03-Apr-20 12:14:45

* The company has said drivers will be “pacing placing packages at the customer’s doorstep and stepping back”.*

*Amazon added: “If an ID check is required, these are now performed at a distance.”*

Hydradancer Fri 03-Apr-20 12:15:09

It's a difficult one, I've had deliveries left by my door and the drivers are waiting to see that I'm opening the door to make sure I get it ok. Some of the drivers are happy enough to work as they shouldn't have to come directly into contact with anyone at the moment. Many are zero hours and it would be a wait for UC without this work.

WhatATimeToBeAlive Fri 03-Apr-20 12:17:55

Some things are essential, some things aren't. I was just saying that people shouldn't order things that aren't as it puts them and the drivers at risk. I'm quite sure there are a lot of bored people at home that are shopping for all sorts just for something to do. Essentials including medical stuff (and yes, birthday pressies are fine IMO) not a problem. Clothes/new phone cover for example - not essential.

Join the discussion


Get started »