The Evolving HR Tech Market

January 9th, 2020

For the past 16 years, Josh Bersin has produced an annual HR Tech Market report. In his most recent report, conducted in partnership with LRP Media Group, Josh looks at the changing trends in the HR tech market and provides unique insights into how those trends correspond to the ever-shifting workforce. Here are the four major phases through which Josh sees the HR tech market moving:

1. Systems of Record: In the 1970s and 1980s, HR technology aimed to automate paper transactions and create a more reliable, faster way for companies to keep records.

2. Systems of Talent: In the 1990s and 2000s, these systems evolved into tools to help HR attract and manage talent. Tools came on the market that tracked applicants and ultimately gave people helpful information to improve the way they did their jobs.

3. Systems of Engagement: In the 2010s through today, HR tech vendors shifted their focus toward creating integrated systems, so that record keeping, talent management, employee engagement, and other key HR initiatives could all be controlled in one place.

4. Systems of Intelligence: As we move into 2020 and beyond, the market is moving more toward leveraging AI and analytics technologies.

The full, 90-page HR Tech Market 2020 report is available to the public for $1495, and for free to Josh Bersin Academy Members. Join the Academy today and claim your copy.