Frequently Asked Questions

Q:Are you still open during the Covid quarantine?

A: Yes! While following CDC guidelines and state mandates, we are able to continue selling your favorite hookah products; just wear a mask when you choose to visit. This is subject to change accordingly so please feel free to contact us to make sure.

Q: Am I able to smoke hookah at Terrene?

A: Unfortunately, at this time, we are not allowing anyone to smoke hookah at Terrene and are limited to only retail sales.

Q: Can I place a curbside pick-up order?

A: Yes! Please call (505) 265-9116 (message do not get checked) or use the contact page to send us a message and we will work with you to schedule a pick-up time. Please have your Valid ID available for the pick-up appointment in order to receive the product.

Q: How old do I have to be to smoke hookah or other tobacco products?

A: The age limit for purchasing and consuming tobacco has been increased to 21 years of age on a federal and state level.

Q: Is the business going to survive?

A: There honestly isn't a clear answer to this question. Like all businesses, Terrene Hookah will change drastically as a result of the Covid-19 pandemic. With the support and positive encouragement from our loyal clientele, such as yourself, the business will be able make it.

Don't see your question here? Please don't hesitate to ask any questions or offer suggestions!