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Teller/Sr. Teller PT (24hrs) *Most sat mornings required - Viewmont Branch

Company: BB&T Corp.
Location: Hickory
Posted on: June 6, 2021

Job Description:


Should you have a disability and need assistance with the application process, please request a reasonable accommodation by emailing or by calling 877-891-2510. This email inbox is monitored for reasonable accommodation requests only. Any other correspondence will not receive a response.

Regular or Temporary:


Language Fluency: English (Required)

Work Shift:

1st shift (United States of America)

Please review the following job description:

Responsible for delivery of superior quality teller service to clients while adhering to corporate, regulatory and audit guidelines. Provide timely and efficient completion of client transactions while maintaining accurate records and thorough proper handling of all monies assigned.


1. Ensures a consistent client service experience through primarily handling clients' transactional needs, including accepting deposits and loan payments, verifying cash and endorsements, cashing checks within limits, issuing money orders, cashier's checks and redeeming savings bonds.
2. Perform more complex transactions (with assistance as necessary) such as: large commercial deposits, close out transactions, cash advances.
3. Provides professional client service, ensuring a consistent experience by engaging clients with smiling, courteous conversation and an Enthusiastic Positive Attitude while conducting transactions and uncovering needs.
4. Supports team sales process by checking for client offers and referring clients to the appropriate branch team member or specialist when a non-transactional client need or opportunity is identified.
5. Participates fully in all components of the established Truist Retail Community Bank Leadership Routines.
6. Commits to advancing individual and product knowledge to better serve consumer and business clients by attending sales, service and product knowledge meetings and all applicable training classes and web-based learning.

Required Qualifications:
1. High school diploma or equivalent education and related training
2. One year teller or equivalent experience
3. Good interpersonal and communication skills, including a desire to interact with clients and prospects
4. Ability to use office equipment and perform basic mathematical functions
5. Willing and able to follow written and verbal instructions and work under established guidelines
6. Demonstrated ability to deliver excellent client service and provide team support
7. Ability to travel to accommodate temporary staffing needs as required

Preferred Qualifications:
8. Demonstrated ability to uncover referral opportunities
9. Knowledge of advanced or complex branch transactions
10. Demonstrated ability to handle multiple priorities under time constraints



Keywords: BB&T Corp., Hickory , Teller/Sr. Teller PT (24hrs) *Most sat mornings required - Viewmont Branch, Other , Hickory, North Carolina

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