A family's supermarket roast dinner was ruined when they found dead flies in it.

Kimberley Roberts was unpacking the £30 Asda roast dinner when she discovered the dead insects in a box of pigs in blankets.

Disgusted, she threw them away. But she feared the rest of the dinner may have been contaminated so the lot went in the bin.

She then had to fork out another £40 for a last minute takeaway.

An Asda spokesperson apologised for not upholding the high standards expected of them and promised to look into this incident.

The 38-year-old, from Kinmel Bay , said: "It's disgusting and it shouldn't have ever happened.

"It was the first, and the last time I will ever get food from there.

"I didn't blame anyone. They're flies, they're a pest, but an apology would have been nice."

Mrs Roberts said she spoke to three members of staff in the Kinmel Bay store before she was given a number to call and register a complaint, but wasn't happy with Asda's response.

Asda customer care apparently offered Kimberly a refund on the sausages and a £10 goodwill gesture, which she did not accept.

A mum claims to have found two dead flies in her box of pigs and blankets from ASDA's hot counter in Kimmel Bay.

She said if they insist on compensation, she would rather they give it to a food bank.

She added: "I don't want any money, but the gesture of saying 'we're sorry if you would like to go pick fresh ingredients for your roast' then that would have been enough, that would have been a gesture of good will - not £10.

"Plus, I would have liked some reassurance they would clean it up and fix the problem."

She said she didn't feel like she was taken seriously because of how she was dressed, adding: "I was in my cleaning stuff, every Monday I clean my house, I do the big food shop and I make a big dinner for everyone coming home from work and school.

"I spoke to three members of staff in the store I feel like they were judging me based on how I looked, and that they thought 'oh she's just after a freebie'. I was made to feel so bad.

"One employee was incredibly rude, and the women on the phone was very standoffish.

"I run my own business, I don't need the money, it's not about that. But it made me think what if it had happened to someone without the money to buy more or to order a takeaway."

A spokesperson for Asda said: "We take every step to ensure all of our products are of the highest quality and would again like to apologise to Ms Roberts for not meeting the high standards that are expected from us.

"We would like to reassure all of our customers that our rotisseries are thoroughly cleaned on a daily basis and we have not received any other complaints of this nature, but are looking into what has happened on this occasion."