Unitube FAQ

We have collected here a FAQ of Unitube. 

General questions regarding Unitube

Question: I am experiencing technical problems related to Unitube videos. How can I contact the support?
Answer: You can contact us by sending an e-mail to unitube@helsinki.fi.

Question: For how long are recordings retained in the Unitube service?
Answer: No limitations on the retention of recordings have been imposed for the time being. This may be reassessed in the future depending on the service’s user volumes and the need for space.

See Detailed help tab for more questions.


Unitube and Moodle

Question: Can I use a mobile device to watch recordings on Moodle?
Answer: Yes, Unitube is mobile compatible.

Question: How can I link a Moodle-restricted video to my own Moodle course?
Answer: Please refer to the Moodle instructions on this page.

Question: Can I use the External Tool to link a single video to my Moodle course from a series that is protected?
Answer: Yes, by choosing the tool type "Unitube (single video from a series)" and changing the "series=” tag to "id=", followed by the video ID. To find out the video ID, go to the Unitube Uploader.

Question: Can I use the External Tool to link multiple series of videos to my Moodle course?
Answer: To add multiple series of videos to one Moodle course, follow the instructions for adding videos using the External Tool for each series you wish to add.

Question: Can I link recordings that are visible on to my Moodle course?
Answer: Yes, you can. To embed unrestricted videos in a Moodle course, follow the External Tool instructions above. If the series is configured to be “public”, you can embed it directly in Moodle without having to add the Moodle course information on Unitube Uploader.

Question: How do I link a Unitube recording to a Moodle course?
Answer: Please refer to the Unitube instructions and Moodle instructions: Moodle instructions.

Unitube Viewer

Question: Where can I find the Unitube user interface on the University of Helsinki’s public website?
Answer: The Unitube Viewer for the public website is available at


Unitube Uploader

Unitube Uploader is available at https://lataamo.it.helsinki.fi/

Question: What types of files can I upload to Unitube using the Unitube Uploader?
Answer: You can upload video and audio files to Unitube. The supported file formats include, among others, MP4, AVI, MPG and MOV. If you edit your videos before uploading them to Unitube, you should save the video in MP4 format in HD.

Question: What are the maximum and minimum sizes of Unitube recordings?
Answer: The smallest allowed recording size is currently about 1 megabyte. The biggest allowed size is 25 gigabytes.

Question: Is it possible to edit videos via the Unitube Uploader interface?
Answer: Unitube does not support video editing. You need to edit your videos first and then publish them by using the Unitube Uploader. The Screencast-o-Matic software has been made available for everyone at the University of Helsinki for light editing and closed captioning.

Question: How many videos or other recordings can I upload to Unitube?
Answer: There are no restrictions on how many videos you can upload. If you have dozens or hundreds of video recordings you wish to upload to the server, please contact the Unitube administrators by e-mail (unitube@helsinki.fi) before using the Unitube Uploader to upload them. The administrators may be able to automate the uploading of large quantities of video recordings.

Question: What are the copyright consequences of uploading my video or audio recording to Unitube?
Answer: Use of the Unitube Uploader requires the user to accept responsibility with regard to observing intellectual property rights. The same applies to the Unitube system itself. The system is designed to support the intellectual property rights of all university staff and students who use the system. By accessing the Unitube Uploader, users agree to the terms of use of the service.


Unitube Studio

Question: Can I connect my laptop computer to the video capturing equipment and display material from my computer?
Answer: Yes, you can. The studio is equipped with VGA, HDMI and DisplayPort cables. Set aside sufficient time to connect your computer.

Question: Can the Unitube Studio be used for LIVE broadcasts?
Answer: The Unitube Studio can be used for live broadcasts by tapping the streaming button on the control panel.

Question: Can students book and use the Unitube Studio?
Answer: Students cannot book and use the studio without a booking made by an instructor.

Question: Can I use the studio to capture video on my own memory card in order to edit the video on my own workstation?
Answer: Recordings made in the studio can be downloaded as files from the Unitube Uploader. The files can then be edited and republished.

Question: What other facilities besides the Unitube studios are available for making video recordings on a self-service basis?
Answer: Please refer to the list of Unitube-compatible lecture recording rooms.

Unitube Lecture Recording Rooms

Information on the rooms, their booking status and the video address is available on here.

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