Category Archives: Articles

Less is more

A common problem in performance management is the number of KPIs organizations use to measure their strategy execution. People want to be in control and therefore define as much KPI’s as possible. Because they are interesting, to make sure they are available when needed, and so on. As a result, people are drowning in information (also called information overload), reports are getting blurred, users are losing their overview and control and will fall back on their intuition as a steering mechanism.

Make your KPIs SMART!

To use a KPI, it has to be clear what the KPI exactly tells you and which process one has to steer on to reach the target (norm). That is why you have to remember the following rule while you are defining a KPI: keep your KPI SMART! SMART is an abbreviation for the five conditions of good KPI’s:

Common pitfalls in measuring with KPIs

The tendency among organizations to continually add new performance metrics without retiring old ones is ultimately self-defeating. How many metrics should you have, how often should the data be refreshed, and how can you avoid conflicting metrics?

“How to Create Effective Metrics” of Performance Dashboards: Measuring, Monitoring, and Managing Your Business (0-471-72417-3, October 2005)

During the selection of a set of KPI’s, remember the following golden rules to avoid the most common pitfalls:

What is a KPI?

The term KPI is well known. But do you really know what is behind this term?

A Key Performance Indicator, or KPI in short, is a measure that represents the condition of factors that directly influence the realization of the organizational strategy.

The start of KPI Start

Are you looking for inspiration while defining your own set of Key Performance Indicators (KPIs)? Or searching for a specific KPI? Are you wondering how to effectively measure the execution of your strategy? Do your KPIs cover the entire strategy? Curious what KPIs other businesses or industries use? Welcome at KPI Start!