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RE[11]: Stop whining!
by TemporalBeing on Tue 30th Jul 2013 18:30 UTC in reply to "RE[10]: Stop whining!"
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My point was that I wonder how many customers actually bother checking the CEO announcement before buying a phone or even care what the CEO says.

I would say it would be a higher percentage than normal for Apple customers, but nokia .. I would think it was low.

I don't believe for a second that most people that aren't technical say "better search blogosphere and tech news sites for my next phone purchase".

Normally I would agree. Customers are not going to check the blogosphere, etc.

However, for this particular case I think the facts would be different given that the memo from Elop was all over the news media at the time - publicized from everything from the NYTimes to Forbes etc in the US - a country that doesn't give a lick about Nokia, so just think how much more it would have been noted in countries that do. It would have been all over the news in Norway (Nokia's home); it was all over the open source sphere at the very least due to the Qt and Nokia channels that were directly affected (it was on the mailing list the same day and discussed for weeks with respect to Qt alone). All-in-all, it was not a normal memo.

Nor was the presentation where Elop killed MeeGo - a product launch in front of the worldwide press.

So as I said earlier - this is an exceptional case - everything Elop did was done in front of the world and discussed at large by the world, and while historic information shows both financials down and Symbian sales up, it also shows pretty clearly that in the quarter after the memo that both dropped like rocks to the bottom of the ocean.

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