It’s no longer a question of when artificial intelligence will arrive in U.S. healthcare delivery. AI is already here—albeit mostly in back-office functions. And that’s where the technology should stay for the foreseeable future, according to respondents in our new AI in Healthcare study.

We recently spoke with 400 patients and 400 doctors, as well as IDN executives and payers, to find out what these healthcare stakeholders think of AI’s potential role in care delivery and to set a benchmark for where the U.S. healthcare ecosystem’s appetite for AI currently stands. Before AI can be transformative, it first has to be accepted. Our research helps demonstrate how close we are to clearing that hurdle.