I’m aggravated and frustrated

Recode task won't complete

I am using Nero Recode 2014 on an HP Pavilion dv6 laptop running Windows Vista Ultimate 64. When I try to recode a video from one format to another, it recodes but never finishes completely allowing me to view or use the recoded video. What creates that problem and how can I resolve it? I have all known codecs and drivers installed on my system.
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