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[User Picture]From: tangletoy
2003-04-17 05:30 pm (UTC)

Good to know. Especially when renewal comes up.

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[User Picture]From: duinlas
2003-04-18 08:10 am (UTC)
well, that's the way all companies are. :)

I mean... imagine if they didn't have it? LJ wouldn't exist because people could file lawsuits over it.

I know it's frustrating. And it peeves me off, but I've been around since before we had paid service, and way back then, there was no problem. Unfortunately, for me, LJ grew like a maniac and now we have server issues.

I think there was a time when others were employed that these were handled better, but the current staff is the current staff. I deal with it as best I can. And it's better than a lot of services I've used. Not the best, but better.
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