5 Things to Look for in a Professional Cleaning Service

Friday April 03, 2020

No two cleaning services are alike. If you happen to be looking to hire a professional cleaning service, it's important to do your research into the company that you choose. How are their customer reviews? Do they have better offers than similar cleaning services? Are you able to customize their services to fit your needs better?

These are all great questions to ask before you settle on choosing a professional cleaning service. Whether you're focused on a cleaning services for your home or business, like this Melbourne based commercial cleaning company, you should consider the following.


1. Quality Service


First and foremost, you need to make sure that the company you choose offers quality service. What are the reviews like? Do they offer any guarantees that would be helpful?

 When talking about what quality service means for a cleaning company, it's more than simply sending someone to do the cleaning. It's helpful to learn as much as you can about the company process and how often they evaluate the work of their employees.

For example, a dedicated cleaning company usually has a system in place to evaluate the work of their staff. Having high-level management being involved in every step, and checking the quality of work is a guaranteed sign of a company that is dedicated to providing quality service and ensuring that your home or business will be clean.


2. Flexible Hours


Finding out when services are offered is also important when determining the service that you choose. If a company offers its cleaning services on weekends or after typical work hours, it's usually a good sign that they're dedicated to their customer service. Many people aren't able to take time off work, especially if the reason is to be present for a cleaning crew.

This is also useful in terms of cleaning for commercial businesses for obvious reasons. You'd prefer your office space to be cleaned at the most convenient time for everyone involved. This means having your office space cleaned while employees can't be disturbed and ensuring that the cleaners will be able to do a thorough job without employees in the way.

3. Customization


It's also a good idea to be familiar with services that can be packaged together or booked separately. While some customers would like a complete top to bottom cleaning, others might only need the carpet in their apartment cleaned. To make sure that you're not paying for a service you don't need, it's helpful to determine if you can pick and choose exactly what you need.


4. Effective Products


If a cleaning company is subpar, they might compromise on the quality of their products by purchasing cheap, less effective cleaners or watering down their supply.

 Most companies are transparent about what cleaning products they prefer to use and why, so it certainly doesn't hurt to inquire about that. This is also a great opportunity to learn about the chemicals in cleaning supplies. For example, if you're more comfortable using all-natural products, a reputable company should be able to accommodate your request.


5. Quality Offers


Sometimes special offers are what makes a particular company special. Offering things like a free quote or a guaranteed price point are indicators that the company is confident in their service and wants to offer the best to its customers.

It's also helpful to think about what happens if you don't happen to be satisfied with the first cleaning. Again, it's usually the sign of a reputable company if they offer a satisfaction guarantee by promising to re-clean the area for free if they didn't meet your standards the first time around.



 Cleaning providers are beneficial in more ways than one. They take away the stress of getting home to a dirty home and keep employees in an office environment happy. When choosing a professional cleaning service, keep the above 5 things in mind!