SSW101 - Interpersonal Communications

Outline information
Schools offering this subject
Last revision date Dec 3, 2019 2:21:49 PM
Last review date Dec 3, 2019 2:21:49 PM

Subject Title
Interpersonal Communications

Subject Description
This is an introductory course that will explore the key principles and skills of interpersonal
communication. Students will be encouraged to explore the factors that shape interpersonal
communication and the impact of one?s own interpersonal style on their personal and professional
relationships. As a pre-requisite to interviewing and assessing clients, this course will focus on growth in
self-awareness, basic communication skills, and aspects of the worker/client relationship. Students will
be introduced to interpersonal communication through an anti-oppressive, trauma-informed, and
strength-based lens to promote ally-ship, self-worth, and self-determination with diverse populations.

Credit Status
One Credit

Learning Outcomes

  1. Discuss the key concepts and principles of interpersonal communication to understand communication in a SSW context. (VLO 1, 2, 4, 7, 8, 10)
  2. Explain orally and in writing the factors that shape interpersonal communication to enhance self-awareness and growth. (VLO 1, 4, 8)
  3. Practice verbal and non-verbal communication skills (active listening skills, assertiveness, and conflict resolution strategies) to improve communication style and abilities. (VLO 1, 2)
  4. Examine the role of technology in communication to enhance professional communication via electronic means.
  5. Analyze communication skills from an anti-oppressive, strength-based, and trauma-informed framework to promote ally-ship, self-worth, and self-determination. (VLO 7, 10)
  6. Identify culturally sensitive practices to establish brave spaces within diverse populations including Indigenous and 2SLGBTIGNCQ++ individuals. (VLO 1, 7, 10)
  7. Practice adapting communication style to effectively meet the purpose, audience, and context. (VLO 1, 2, 4, 8, 10)

Essential Employability Skills


Apply a systematic approach to solve problems.

Use a variety of thinking skills to anticipate and solve problems.




Manage the use of time and other resources to complete projects.

Take responsibility for one's own actions, decisions, and consequences.

Academic Integrity



Accommodation for Students with Disabilities