Why is my bulk import of members via CSV not working?

Bulk importing members is not working:

Follow the detailed step-by-step instructions on your team's website dashboard carefully (via members / bulk import).  Key things to remember are:

  • You must use one of Team App's blank CSV templates, not your own CSV/excel file.
  • You must not edit any columns, rows or headings at all.
  • All e-mail addresses must be valid and not duplicated in the file to be uploaded.

Note: A Team App template is required to ensure the information in each cell on the imported file is placed into the correct data field in the app.

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