TEXT TO 9-1-1


How it works:

  1. Enter the numbers 9-1-1 in the “To” field
  2. Text the exact location of the emergency
  3. Briefly describe what kind of help you need
  4. Push the “Send” button
  5. Respond to any questions
  6. Follow instructions







Similar to 9-1-1 calls, texts to 9-1-1 are routed to one of Connecticut’s 100+ public safety answering points (PSAPs). All PSAPs (9-1-1 call centers) are operated on a 24-hour basis, receive 9-1-1 calls and texts and dispatch emergency response services.

Yes. Text to 9-1-1 location information is not equal to current voice call location technology. In order to get help, you need to provide your exact location.

No. In order to use Text to 9-1-1, the mobile device you are texting from requires a mobile phone number with a wireless carrier that will allow the device to send and receive text messages.