Frequently Asked Questions

If you’re new to infused products, then you’ve landed in the right place! Here we’ll answer some of the most common questions related to Cannabidiol. If you have any other questions that you don't see here, please feel free to contact us.


Q: What is Cannabidiol?


A: Cannabidiol, is a cannabis compound that can provide many medical benefits. Cannabidiol does not provide a “high” - the euphoric or dysphoric feeling of associated with the THC compound. Our Cannabidiol is sourced from organic hemp, which only contains trace amounts of THC (0.3% THC or less).


Q: How does CBD work?    


A: When you ingest Cannabidiol the compound is introduced to your Endocannabinoid System (ECS).

The ECS system is meant to receive and process Cannabinoids which can come from many sources. This system has receptors in the body and brain categorized in two groups CB1 and CB2. 

CB1 receptors are for the most part concentrated in the brain and central nervous system. CB2 receptors are mostly located in the periphery of the body's organs and are most commonly found in the immune system.

Cannabidiol does not directly impact these receptors which is why you don’t get the high of THC. Instead it indirectly impacts these receptors in a positive way. Cannabidiol also assists with raising the body's organically produced Cannabinoids and essentially inhibits the body's enzymes that break down the Cannabinoids.


 Q: How can I ingest Cannabidiol?


A: When wanting to use Cannabidiol infused products, there are a variety of different delivery methods to choose from. As research develops and more is known about how Cannabidiol interacts with the Endocannabinoid system, more methods of delivery are becoming available. We cater fit our products to the four main types of delivery methods which include inhalation, orally, sublingually, and topically. The specific effects that may occur from one delivery method may vary from one person to another, so it's important that we offer a range of products to accommodate everyone’s individual needs. For more information click here.



Q: How long do the effect of infused products last? How long till I feel effects?


A: These are more complex questions to answer fully. The short answer is that the time of impact is different for everyone. Each individuals body functions differently when metabolizing substances. It's also dependent upon what ingestion method you choose to employ.



Q: What does it mean if my infused products change color?


A: Sometimes when products are exposed to heat, cold, or light there can be changes to the color of the formulation. Mainly heat will cause this through oxidization. This has no impact on efficacy, flavor, or use.


Q: What does the expiration date mean?


A: The expiration date is the end of the shelf life of a product. The product should be consumed by this date to ensure maximum effectiveness.


Q: How old do I have to be to use Cannabidiol infused products?


A: The laws regulating Cannabidiol are different state to state and country to country. Be sure to educate yourself about state laws for infused products, which vary, and consult a doctor if you have any questions.


Q: How will I receive products?


A: When ordering through our E-commerce marketplace, orders will be shipped via USPS or UPS depending on your desired choice.


Q: Where can I find your products?


A: Please feel free to peruse our site via the search function magnifying glass, found in the top right corner of the page to order products directly from Relief Brand. In the future, our products will be available at retail locations nationwide.


Q: Will Relief Brand Products get me high?


A: For all intents and purposes, no. Cannabidiol won't give you the mind altering “high” that (THC) does. Our finished infused products have only trace amounts of tetrahydrocannabinol (THC), 0.3% or less, to be precise.


Q: Are there any side effects or health risks? Long term effects?


A: Studies around long term effects are ongoing. Yet, there have not been any reports of negative long term effects or inconvenient side effects. Some of the possible side effects are dry mouth, drowsiness, and lightheadedness. If currently using prescription medication, be sure to consult with a doctor before use.


 Q: What is the THC content?


A: Relief Brand products have less than 0.3% THC being that all of our extracts are sourced from 100% US grown hemp. We utilize third-party testing to ensure our customers receive only the most consistent, high quality products.



Q: Will I fail a drug test if I use Cannabidiol infused products?


A: Typically employers do not test for Cannabidiol and instead test for THC. Since our Relief Brand products contain less than 0.3% THC, and are hemp derived, it is unlikely it would show up on a drug test.

It is possible that with daily consumption of 1,000 mg of Cannabidiol or more, the test could provide a false positive. However, we make no claims or guarantees when it comes to drug tests. We encourage you to consult your physician before beginning use.


Q: Is this product legal?


A: While the farming and manufacturing of hemp and hemp products is now legal following the signing of the Farm Bill (as of December 2018), every state has different laws regarding the legality of Cannabidiol consumption. Learn more here


Q: Where is the hemp contained in these products sourced from?


A: All hemp used for our infused Relief Brand products is sourced in the USA. A fair amount of it comes from the beautiful Willamette Valley in Oregon.

We work with local farmers to source the best possible industrial hemp for our products.


Q: Where is the vaporizer hardware designed/made?


A: Our high quality vaporizer pens are engineered right here in the USA. They are then produced by highly vetted and monitored strategic partners in China. While our vape pens are not presently available for purchase on this site, they will be soon!


Q: Whats the difference between Cannabidiol and THC?


A: Tetrahydrocannabinol (THC) and Cannabidiol are two different types of Cannabinoids found naturally within the cannabis plant. Each of these substances interact with the Cannabinoid receptors found within the body.

The difference is how they react in the body. Cannabidiol will not create the same “high” associated with THC found in cannabis. 


Q: What are Cannabinoids?


A: Cannabinoids are lipid based molecules that occur in a variety of places including the human body (endocannabinoids) and the cannabis plant (phytocannabinoids). Cannabinoids interact with the Endocannabinoid System (ECS) and manifest in different anatomical functions. There are over 100 phytocannabinoids that occur in the cannabis plant, with Cannabidiol and THC being the most prevalent and commonly used.


Q: What are Terpenes?


A: Terpenes, or Terpenoids, are an organic compound that naturally occur in a variety of plants. Cannabis has over 100 different types of Rerpenes. They are aromatic in nature and materialize as a sticky resin in the glands of the plant. The same areas that create THC and Cannabidiol in fact!

Terpenes can also be found in everything from conifer trees to essential oils. We use premium essential oils in our products to give them a captivating scent and fantastic taste!


Q: What makes Relief Brand the best option for Cannabidiol infused products?

  1. Quality in manufacturing (ingredients, formulation, and testing)
  2. Quality of hardware (best in class hardware systems)
  3. Quality in customer service (measured by reviews and feedback)
  4. Value in price differentiation (selling our products at a competitive price point against competitors)
  5. Our company will be the supplier of choice for premium infused products


Q: How should I store these products?


A: The best way to store infused products is in the upright position, in a cool dry place, that is free of moisture. Relief Brand products need not be refrigerated after opening. These products are not intended for use in extreme conditions.


Q: What kind of testing do these products undergo?


A: Our products undergo extensive third-party testing to verify superior quality and Cannabinoid content, We periodically test the hemp throughout the growing season and harvest, as well as during the extraction process, to ensure the quality of our products.


Q: What kind of extraction method is used for these products?


A: The Cannabidiol used in our products is extracted using a Cold Ethanol Extraction process.


Q: Are these products safe for children?


A: There have been a multitude of studies about the efficacy of Cannabidiol for children. It has been proven that Cannabidiol can help many ailments children endure such as seizures, autism, and anxiety. Again, we are not medical professionals and urge you to consult your physician before use.


Q: Are these products safe for pets?


A: Yes! Cannabidiol products have been proven to be safe and effective for many ailments our furry friends can have.

There are studies that support infused products being useful in treating the following:

  1. Epilepsy and seizures
  2. Prevents cancer and tumor growth
  3. Reduces anxiety
  4. Relieves arthritis pain
  5. Helps with bowel disease
  6. Reduces inflammation
  7. Protects the nervous system
  8. Increases appetite
  9. Is a positive for pet heart health

If you have any questions regarding the use of Cannabidiol based pet products, please consult with your veterinarian before use.


Q: Can I take these products with “X” medication?


A: Cannabidiol does have the potential to interact with medications. We strongly urge customers to check with a board certified medical professional before beginning use.