If your questions aren’t answered here, please contact us at Bijaar. We’re here to help!

How long does it take to receive my item?

It takes up to 3 to 6 days for the item to be ready, our working days are from Mondays to Thursdays, which means Fridays and Saturdays are off! (There will be no working on your item(s) but we can place your order(s). Then, the courier company picks it up then delivers it to you within 48 hrs. There are exceptions sometimes for special fast delivery, if you’d like more information please let us know, at [email protected]!

I'm Buying as a gift, can someone help me with a size recommendation?

Absolutely! But first you can check our blog or you can reach out to us on Facebook messenger or email [email protected], and we’ll be happy to help!

I have very sensitive skin, can I wear your Jewelry?

You’re probably traumatized from a purchase or a gift gone wrong in the past, right? Your skin had a reaction, and now you believe you can only wear “real” silver/gold. Well, We’ve tested our jewelry on dozens of women with sensitive skin and allergies to metals, and have not once had a problem. However, everyone’s skin is different, so we can not 100% guarantee your experience with it.

How Much Does Shipping/Delivery Cost?
  1. Free Shipping all over Egypt.
  2. Shipping is for 500 EGP for the Rest of the world.
What's The Difference between Plated, Filled, and Solid Gold?

Most of our pieces (aside from the runway collection) are made using 18k gold-filled materials. Gold-filled is standardized – this means it goes through a specialized chemical bonding process and must weigh at least 5% solid gold or more. Many refer to it as the next best thing to solid gold, but at a fraction of the price!
Most of our competitors, looking to save a buck or produce a cheaper line, design using gold plated materials, creating a collection that is doomed to chip and tarnish after only a handful of wears. However, Bijaar’s jewelry easily pays itself off ten times over, considering the number of years it will stay like-new, chip, and tarnish free! Our primary gold-filled supplier is a well-respected, family-owned company that has been in Cairo for over half a century. We take pride in the medium we use and stand confidently behind the quality.

I'm Clueless about styling, Can someone help me?
Sure, can! We’d be happy to help give a personalized recommendation. Reach out to us on Facebook messenger, or email us at [email protected].
Do you take custom orders?

We take custom orders on a case-by-case basis. Please reach out to us via email to inquire about your potential Order.



Will I be able to request changes to my personally identifiable information?

Yes, you can do that at any time, by signing in, going to My Account, and clicking Edit.


When do we collect information?
How do we use your information?


       To quickly process your transactions.
       To ask for ratings and reviews of services or products

How do we protect your information?


We use regular Malware Scanning.


Do we use 'cookies'?
We do not use cookies for tracking purposes
When will my order be shipped?


Can I pay in my local currency?

The currency will be set according to your location and displayed while you shop and at checkout.

We recommend paying for your order in the currency in which your payment method was issued. While you have the choice to pay in a different currency, doing so may cause your bank to charge an additional fee to convert that currency back to your home currency.

What Payment Methods do you accept?

We ask that you review your order carefully, as it cannot be modified once submitted. Once your order is placed, you will receive your order summary and confirmation number, as well as an email confirmation that includes your order number and an approximate order total. We accept the following methods of payment:

• Credit Card: Visa, MasterCard, Bank Transfer, Vodafone Cash, and Fawry.

Will I have to pay international taxes & duties?



Note: on rare occasions, customs agents may delay the delivery of some packages.

Why was my order canceled?
