Frequently Asked Questions (FAQs)

The DGCustomerFirst online portal is very user friendly and it is next to impossible for users to face any kind of issues when using the platform. That said, we understand that you can still have some doubts, concerns or questions when it comes to the services of DGCustomerFirst. This is precisely why we have designed these Frequently Asked Questions (FAQs) for your convenience. All you have to do is go through these FAQs thoroughly and you are likely to find immediate answers to your queries. So, without further ado, here are the most common questions that the users of DGCustomerFirst seek answers for on the internet:

How can i get in touch with the official website?

You can get in touch with the official website effortlessly by clicking here.

I want to get in touch with the headquarters of Dollar General because my issue was not resolved within the mentioned time. How can I do that?

All you have to do is dial (615) 855-4000 and then resolve your query through the portal’s customer care telephonically. You can also visit the headquarters at 100 Mission Ridge Goodlettsville, Tennessee, United States-37072.

How do I get in touch with DGCustomerFirst telephonically?

As mentioned above, dial (615) 855-4000 and you will be put through to a customer care executive and he/she will assist you with your queries.

I want to stay updated with the latest happenings on Dollar General. How can I do that?

It can not be disputed that the most effortless way of ensuring updated information in the present times is social media. There are several social media platforms such as Twitter and Facebook that can help you stay updated with the latest tidbits regarding the Dollar General store. You can follow Dollar General by visiting their official Twitter handle i.e. @DollarGeneral. By doing that, you will be able to enjoy the latest news and updates about Dollar General on Twitter.

The website is taking an excessive amount of time to load. How can I speed up the process?

If you experience this problem, you must ensure that your JavaScript and cookies are enabled. In the same vein, you must enable them according to the requirements of the website. It is also crucial to check your internet connection and ensure that it is working properly. If the problem still persists, please try again after some time. If it is a technical glitch, chances are that it will resolve itself very soon.

How can I know whether or not the product I purchased is from the Dollar General brand?

Please note that there is no shortage of fake products on the market that are operated falsely under Dollar General’s brand name. This is precisely why every product that comes from the authentic Dollar General brand provides a DG mark so that customers can verify its authenticity. Therefore, just check the product once thoroughly before buying it and ensure that it has the DG Mark so that you can rest assured of its varsity.

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