Door Systems Blog

Door Systems National Account Team delivers 24/7 service to a large Southeastern based grocery store chain during the high demands of COVID

November 11, 2020

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Client: This large grocery store chain has been in business for over 70 years and has prided themselves on being the largest employee-owned company in the United States. They work to ensure customer happiness and strive to provide the highest quality of food while making sure food waste is at a minimum.

Challenge: This grocery store chain needed every dock position functioning for their deliveries. When consumers are demanding a certain level of food supply, it is crucial for their needs to be met. Each dock position needed to be working at all times so food could be unloaded seamlessly with no malfunctions slowing up the process.

Solution: Door Systems implemented a dedicated coordinator to the grocers account to ensure seamless service. This streamlined communication between the store and Door Systems, should anything go down or need attended to. Door Systems was ready with 24/7 service across the United States to ensure the store could remain open for customers and more importantly, accepting their deliveries.