


From the back cover:

“How to Measure Training Results gives you the tools to answer these questions and many others. Built around the authors’ ROI Process–a proven, systematic methodology for measuring and assessing the organizational impact of training programs–this hands-on resource will help you: Develop evaluation and measurement processes for specific training programs Isolate the effects of training from other performance-improvement factors Analyze results and identify changes in behavior and business impact Identify the costs of a training program, and calculate its return on investment Use data-based feedback to improve effective training programs–and discontinue or improve ineffective programs Validate training programs by linking them to business performance measures.”