1. Click on the "Home" button on your Roku remote (looks like a small house)

  2. Find the Frndly TV app

  3. Press the "*" button on your Roku remote

  4. Select "Remove Channel"

  5. Select  "Remove"

  6. Restart your device by going to Settings -> System -> System Restart or unplugging it from the wall for 30 seconds

If you're still experiencing an issue: please run an Internet & Latency Speed Test (this process takes about 30 seconds) and send us a screenshot of the results via chat, or email us at support@frndlytv.com so we can look into the problem further.

The screenshot should look like this: