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Paubox requires that your email is hosted with either G Suite, Office 365 or Microsoft Exchange
How many email addresses do you need to secure?
  • Minimum subscription of $30/mo
  • Use any "extra" emails for general purpose like: info@, or support@

Frequently Asked Questions

Which email hosts work with Paubox?
Paubox works with G Suite, Office 365 and Microsoft Exchange. Most of our customers who operate individual practices use G Suite and Office 365. You can sign-up for G Suite here, and Office 365 here. Many domain providers like GoDaddy also resell G Suite and Office 365.
You’re more expensive than other encryption providers, why is that?
You can find cheaper encryption services than Paubox, but you won’t find a better one. Paubox Encrypted Email provides more value and security than cheap solutions that leave holes in your email security. Your Paubox subscription includes: Easy blanket encryption that works on any device, inbound encryption, protection against SPAM, phishing, and ransomware attacks. No additional setup fees or hidden charges. Isn’t your email security worth $0.50 a day per user?
Can I keep my email address?
Yes! If you have a business email address that ends in your business domain (like @yourbusiness.com), you can keep it. Paubox integrates with G Suite, Office 365 and Microsoft Exchange.
What if I don’t have a business email address?
If you use a consumer email provider, like @gmail.com or @yahoo.com, then Paubox can host your email for you through G Suite. Consumer solutions are not HIPAA compliant. Paubox is an authorized reseller of G Suite and can offer discounted pricing that includes access to G Suite's productivity apps like Google Drive. After you complete the Paubox free trial sign-up, indicate you'd like a quote on G Suite hosting and we'll help you get started.
How do my recipients know my email is encrypted?
Every email includes an icon and message in the footer identifying that Paubox secured the email. Additionally, recipients can look at the header and see that each relay was secured with 256-bit AES encryption.
What happens if the recipient’s email system doesn’t support TLS encryption?
If a recipient’s mail server is not setup to handle encryption, we convert the message into an encrypted message via a secure https URL. In order for the recipient to view your message, they must either click on the Click here to view or View Message button. If the recipient replies to this message, the reply is always encrypted.
Can I use my smartphone?
Yes, you can use your smartphone and your favorite email apps. Paubox can also easily be setup on tablets and smartwatches.
Are my attachments encrypted?
Yes, all attachments are encrypted.
Are replies to my emails encrypted?
Yes, all replies to your emails will be encrypted in transit.