If you receive a welcome email which you have not requested, no worries. Somebody has typed your email into the sign-up form, probably by mistake. None of your personal data has been used to create this account. However, it makes sense to change the password to your email address.

We can deactivate the account, if you wish. Please follow the steps below:

  1. Contact us by starting a conversation using the chat box on the bottom right of the screen.  
  2. Let us know that, "Someone created an account with my email". 
  3. Please provide us with the email address for your account.
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