Enhancing Your Cargo Experience - Booking and Tendering

At Hawaiian Air Cargo, we know that your time is valuable. That’s why our goal is to make the process of tendering your shipment to us as quick and accurate as possible. To accomplish this, here are a few ways you can help.

  1. Book your shipment in advance. By making an advance booking, we can gather the necessary details regarding your shipment and have them prepared within our system. We can answer any questions you may have, help clarify shipping requirements, and provide general cost estimates. (To book, please call 1-877-HA-CARGO if shipping from Hawaii, or 1-800-775-1905 if shipping from the Continental U.S.).
  2. Establish a shipping account. If you plan to ship on a regular basis, establishing a shipping account stores your customer profile in our system for quick and easy access. This saves times and ensures accuracy.
  3. Prepare your shipment online. Preparing your shipment online is a fast and easy way to ensure that the information transmitted to our cargo personnel is accurate. Simply complete the online form and present a copy when tendering your shipment (the form can be found at https://www.hawaiianaircargo.com/ship/prepareyourshipment)
  4. Meet all shipping requirements. Packing your shipment properly, presenting all required paperwork, and having the correct payment at the time of tender, will help to ensure a smooth transaction and prevent delays.