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How do I add a new Online Banking payee?

Before you can make a payment you need to set up a payee - the person or company the money will be paid to. You will require a card-reader and a card you can use with that reader to complete this process.

To add a payee

  1. Log in to your Online Banking service at www.onlinebanking.iombank.com (opens in a new window)
  4. Click on the 'Add Payee' button
  5. Type in the name of the person or company (Up to 18 characters. Acceptable special characters are '/', '&' and '-'.)
  6. Type in their bank account number
  7. Type in their sort code
  8. Type in a reference - this should be something to help identify you to the payee (Up to 18 characters. Acceptable special characters are '/', '&' and '-'.)
  9. Click next
  10. Check the details you've entered and authorise with your Card-Reader
  11. Once authorised, your new payee is added

Please note: If you set the payee up through telephone banking you will be asked to confirm the payee details with your card-reader before you can make payments to that payee online.

Now that your payee has been added, see How do I make a payment using Online Banking?