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NICE Systems launches digital policing solution to help law enforcement agencies close cases on faster timescales

NICE Investigate automates and expedites the entire digital investigation process, in turn leading to more effective evidence processing and facilitating successful prosecutions.

Police departments everywhere are investing in digital policing initiatives to better safeguard the public. Yet the exponential growth in digital data energised by an increasing number of sources, such as body-worn cameras and private and public CCTV footage, now presents the challenge of how to effectively process all of this ‘siloed’ information.

NICE Investigate, a new digital policing solution from NICE Systems, breaks down information silos and replaces lengthy, manual processes with automated workflows to expedite the entire digital investigation process. This goes well beyond the capabilities of the digital evidence management solutions in use today. NICE Investigate streamlines the collection, organisation and sharing of potential evidence such that investigators can make sense of disparate data.

“Investigators face some tough challenges,” noted Ed Davis, a former Boston Police Commissioner. “Collecting and securely sharing potential evidence is surprisingly manual and time-consuming, while analysing the disparate pieces to recreate the ‘Who, What, Where, When and Why’ of an incident is more complicated than ever. A software solution that addresses these issues and leads to higher case clearance rates would be invaluable to any police department.”

Identifying, collecting and copying digital evidence

“Today’s investigators inevitably spend too much time identifying, collecting and copying digital evidence from various sources, including video from citizens, private and public sector CCTV video, audio recordings, photos and more,” stated Chris Wooten, executive vice-president at NICE Systems. They often lack the tools needed to organise and make sense of all the different pieces of information.”

Wooten continued: “At the same time, budgets are flat and workloads are increasing. Inefficient processes threaten to delay investigations, incident resolution and prosecution. NICE has now leveraged its experience of working with thousands of police departments and its expertise in information management for emergency communications centres to develop a solution that addresses these issues.”

NICE Investigate improves investigator efficiency and effectiveness through four core capabilities:

*Compatibility with multiple evidence sources

NICE Investigate integrates data from most existing applications and sources, including CAD and RMS systems, body camera video, physical evidence like photos and documents, public and private CCTV video, in-car video, interview recordings, citizen tips, audio recordings, gunshot detection systems, automated license plate readers, social media and more. This enables police departments to collapse information silos, choose Best-in-Class systems from leading providers and protect their investment in existing systems

*Automated workflow

The solution expedites criminal case building by organising evidence into a digital case folder, using a powerful correlation engine to suggest potential evidence and enabling investigators to electronically initiate requests for evidence and evidence processing

*Content analytics and visualisation

Content analytics examines digital content from connected sources. Visual tools display the information, making important patterns and relationships easier to understand. By uncovering more relevant information and visualising it in useful ways, crimes that would otherwise go unsolved can be successfully prosecuted

*Secure collaboration and sharing

Investigators can easily and securely share evidence electronically, enabling multiple investigators within an agency or across agencies to collaborate on a case while maintaining the chain of custody and integrity of the evidence. Investigators no longer have to waste valuable time copying and transporting digital evidence for prosecutors.


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