How important is the quality of sleep to guests?

This is after all the foundation, the base line need that your guests are looking for when they book a Hotel - a great nights rest.

 How important is the quality of sleep to guests?

It is scientifically proven that one of the biggest contributing factors towards our health is the quality of our sleep.

Fifty-five percent of travellers said they look for reviews that specifically address sleep quality in a TripAdvisor survey and a good night’s rest impacts everyone. Although you can’t cater to everyone’s sleeping quirks, all hotels can work toward providing a restful stay.

Here are a few areas to address:

  • Bedding
  • Air Quality
  • Light
  • Time Travel


Bedding has become such a selling point for brands that some chains go as far as to sell mattress and linens for home use. That speaks volumes about how much the actual bed impacts a guest’s stay.


For light sleepers, noise pollution is a common hotel complaint. It isn’t sensible to expect complete silence in a property with hundreds of guests, but travellers should and do expect a reasonable amount of quiet throughout their stay.


According to the National Sleep Foundation, 73% of Americans say a dark room is important for good sleep. Luckily, it’s also one of the easiest ways for a hotel to improve sleeping conditions. Black-out curtains and/or darkening shades are only modestly more expensive than standard drapes, making them a great investment for hotels.


Unfortunately, travel is stressful and disruptive to normal routines, whether from jet lag, packed schedules, travel delays, or navigating new environments. Internal body clocks don’t always coincide with local daytime hours, so it’s important to provide a sleep-conducive environment, regardless of what time the clock displays. When in doubt, treat all travellers like they have a “do not disturb” sign up and make it easy for them to provide feedback at a time convenient for them, rather than the other way around.

13 Sleep Fact from the renowned sleep expert, author, health and nutrition expert - Shawn Stevenson




4. Have a caffeine curfew. Caffeine is a powerful nervous system stimulant. If your nervous system is lit up, you can forget about getting high quality sleep. For most people, it’s generally going to be before 4pm.




8. Get it blacked out. It’s a well established fact that we sleep better in a dark environment. Did you know that your skin actually has receptors that can pick up light? If there’s light in your bedroom, your body is picking it up and sending messages to your brain and organs that can interfere with your sleep.



11. You booze, you lose. Did you know that you actually get smarter while you sleep? One of the most valuable, and overlooked aspects of sleep is a process called memory processing. This is basically where short-term memories and experiences get converted into long-term memories. You won’t be able to fall into deeper levels of sleep, and your brain and body won’t be able to fully rejuvenate. This is why people generally don’t feel that great after waking up from an alcohol-laced sleep.

12. Calm inner-chatter. There is a great quote that says, “My bed is a magical place where I suddenly remember everything I was supposed to do.” Now more than ever with the constant flow of information coming at you, it’s important to have a practice to help you (eliminate) that stress. That important practice is meditation.


Inspired by -

Pebble Design Guest Well-being

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