Energy arrears

You may owe money to your energy suppliers if you have not paid a previous bill or if you don’t pay a regular amount towards future bills. Debts to your current energy suppliers are priority debts. This is because the law gives your energy supplier the power to cut off your gas or electricity if you don't pay. 

If you are behind with your energy bills, work out what you owe and negotiate an arrangement to pay it back.

You can find out how to deal with your energy debt at Step 3 of our Four simple steps to dealing with your debt.

Dealing with your priority debts and Gas and electricity for more advice and information.

If you owe money to a previous supplier, they cannot cut off your energy as long as you no longer have any accounts with them. In this situation, you can treat debts to old suppliers as non-priority debts in the same way as credit cards, unsecured loans and overdrafts.

Dealing with your non-priority debts for more advice and information.