DTC logo

DTC Technology Articles

NEC's UNIVERGE Blue Engage Provides Benefits for Your Business

September 7th, 2021 by admin

A woman using a laptop while talking on the phone, with her coworkers in the background

With the pandemic still impacting the way businesses operate, the need for a flexible call center is high. With employees working remotely or in a hybrid manner, having the ability to work from anywhere is critical. At DTC, we understand these needs,...

Read Full Story »

Posted in: Solutions

How the NEC UNIVERGE BLUE ENGAGE Can Improve Your Call Center

June 17th, 2021 by admin

A smiling women sitting in an office chair wearing a headset, with her office out of focus in the background

Last year taught businesses everywhere many lessons. One of the things many of them learned was to expect the unexpected by being adaptable. Take call centers as an example, as due to the pandemic, they had a drastic change to their work culture. They...

Read Full Story »

Posted in: Solutions

DTC Provides Cloud Communications to Empower Remote Workforce

July 5th, 2020 by admin

A man working from home using a headset and writing in a notepad

With remote work likely to be the norm for a while, businesses need a way to ensure high-quality communication and collaboration can take place. At DTC, we have a communication solution that is hosted in the cloud and will lower your company's operational...

Read Full Story »

Posted in: Solutions