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Seller Profile: Buy Direct & Save

Buy Direct & Save

BuyDirect & Save!!!is a leading online B2B retailer committed to becoming the most loved and trusted seller on the web. We tirelessly pursue these goals by offering a superior shopping experience, rapid delivery and stellar customer service.

With more than 10 million products and an award-winning website, BuyDirect & Save!!! proudly earns the loyalty of tech-enthusiasts and mainstream e-shoppers alike. We equip our customers with state-of-the-art decision-making resources such as detailed product information, "how-to’s," over 3 million customer reviews and high-resolution photo galleries. We offer our customers peace of mind with lightning-fast delivery and cutting-edge logistics.


We've dedicated ourselves to making sure that everyone enjoys shopping at BuyDirect & Save!!!. We take great pride in working passionately to exceed your expectations each and every time you shop with us.

Return Policy

Standard Return Policy

  • Return for refund within: 30 days
  • Return for replacement within: 60 days
  • Restocking Fee: 10.00%

RMA Policy

. Product purchased from Buy Direct & Save!!!
. All accessories, manuals, warranty registration card, etc.
Additional Return Requirements and Policy:
6. Refund will be issued after our warehouse receives, inspects, and processes your return. Buy Direct & Save!!! will refund back to your method of payment.

RMA instructions

3. Select the return type from Refund or Replace.


3 out of 5 eggs Based on 57 ratings

Please note that customers may submit star ratings for sellers and have the option not to submit written reviews, which can result in a lower number of reviews. All ratings are accrued to the seller’s current total star rating.
  • Anonymous


I ordered two expensive projectors, received only one, and have been getting nothing but a runaround from this seller and Newegg. Seller claimed to have proof of delivery for both projectors, but wouldnt forward it. Then called and tried to scam me into dropping Newegg claim. THIS SELLER IS BAD NEWS! I wish I had read the other reviews before placing my order and have been surprised by how lax Newegg has been in standing behind their marketplace. STAY AWAY.


  • Anonymous

4 out of 5 eggs Excellent Service, Great Buy

It was time for me to upgrade from my Coolpix B600, so I decided to get the P1000. Newegg had them in stock (other retailers did not). The sale was quick and easy, and the camera arrived a bit faster than was suggested, which was wonderful. No problems at all with my experience with NewEgg, so I recommend them to others.

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  • Daniel K.

4 out of 5 eggs Shipped quickly but wrong color

The item was shipped quickly but I had purchased it in black and the item I received was white. Unfortunately I need it for an event two days later and not able to return it.

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  • Briant H.

4 out of 5 eggs Very Helpful in resolving missing items

Bought a lens package that came with a cleaning kit and several filters. The lens arrived but there were no filters. I called and they were very helpful. They quickly agreed to ship the missing items right away using express delivery even though the original package was shipped ground. Received the missing filters very quickly. There was no dispute. They just quickly fixed the problem and also sent along an extra gift. Very good customer service.

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  • Michele B.

4 out of 5 eggs Product wasn't really available

Use reliable 3rd party vendors who dont offer items they dont intend to send.

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  • Melissa M.

4 out of 5 eggs Long shipping delay, sat at "label created" with Fed Ex for days

It was not clear that they would take at least a week to ship when I ordered. Accessories are merely adequate, the tripod is flimsy at best and the backpack isn't great. A great selection of accessories overall, but I wouldn't take this tripod into the field on a bet.

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  • Robert B.

4 out of 5 eggs Do not buy from Buy Direct

Wrong product, incomplete parts, downgraded parts. Overall, just a horrible experience. Of which they then decided to try and charge a restocking fee. Do NOT waste your time.

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  • Chris N.

4 out of 5 eggs Wrong stuff in bundle

This seller (3rd party--Buy Direct and Save) sent several wrong/unuable items for this camera body. Wrong size lenses, wrong mount capability. I have tried for a week now to contact them but either get put on hold forever and no answer and does not return messages left. I cannot get anywhere in getting the wrong items exchanged for the proper ones. I am currently waiting to hear from Newegg in this matter. I was told they could make a claim after I contacted the (3rd party) seller. Which I have been unable to accomplish so far. I hope Newegg stands up to their reputation on this as that is why I went with this particular camera bundle...counting on the name meaning something.


  • Jose O.

4 out of 5 eggs Giant waste of time

Seller created a shipping label and never shipped anything out. The seller played the system to make it so I HAD to wait through a specified time in order to be eligible to file a claim. In all that time, I could have just gotten the refund and tried to buy from someone who was actually interested in selling. By the time I got my refund, the package was still not shipped out. I'm convinced this person was waiting until more days had passed before shipping. Thus, decreasing the days I had left to be able to return the product.


  • Kristin E.

4 out of 5 eggs Poor customer service

Item listed as shipping. Did not ship. Contacted customer service. Did not respond u til I cancelled order.


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Seller Profile: Buy Direct & Save