360° reviews

360° reviews can be used for a variety of purposes, of course, but we tend to use them mainly in conjunction with a structured development programme. They’re a great way of identifying development priorities and setting a baseline against which to evaluate return on investment.

We use possibly the most innovative online assessment tools available on the market today, with a successful track record around the globe and now translated into more than 30 languages. They’re cost-effective, easy-to-use, research-based, off-the-shelf (or customised if you prefer) and thoroughly validated.


Specifically designed for use with board members and senior leaders, ExecutiveView360 assesses 22 critical competencies required for effective senior leadership in today’s organisations. The competencies are in four areas, based on job profiling of executive positions for talent management systems:

  • Performance leadership
  • Change leadership
  • Interpersonal leadership
  • Personal leadership

ExecutiveView360 provides a comprehensive summary feedback report comparing senior executive self-perceptions to those of Board Members, managers, direct reports, peers and team members.

ExecutiveView360 is a comprehensive tool for rigorous, in-depth report of strengths and developmental needs for senior executives and leaders in all industries. It is aimed at senior executives who would prefer a more detailed analysis and comprehensive development tool. With explicit information and appropriate feedback senior level executives can become extraordinary leaders within their organisations.


Specifically designed for use with middle to senior managers, LeaderView360 assesses 35 critical leadership behaviours in 7 core competencies required for effective leadership in today’s organisations:

  • Communicating
  • Controlling
  • Leading
  • Managing relationships
  • Planning
  • Problem-solving
  • Self-management

LeaderView360 provides a powerful, graphical report which is easy to analyse and feed back. It includes a practical Individual Effectiveness Plan with active coaching notes. The top and bottom five behaviours are detailed for each staff group and developmental recommendations are suggested. Comparison notes are also available for before-and-after scenarios to show performance changes over time.

LeaderView360 provides a concise and brief assessment focusing exclusively on critical leadership behaviours required for competitive performance. LeaderView360 is ideal for leadership development training programmes and to support the developmental planning of corporate performance evaluation systems.


A comprehensive tool for rigorous in-depth reporting of strengths and developmental needs, ManagerView360 is aimed primarily at middle managers but is also appropriate for (a) anyone with line management responsibilities (eg, supervisors) and (b) senior managers who want to review a wider range of competencies than is covered by LeaderView360.

Based on extensive job analyses of managerial positions in diverse industries, ManagerView360 assesses 100 different behaviours in 20 critical managerial competencies required for effective leadership and managerial effectiveness in 4 broad areas:

  • Leadership/performance management
  • Interpersonal
  • Communication
  • Problem-solving

ManagerView360 is a tool for rigorous, in-depth reporting of strengths and developmental needs and provides a comprehensive summary feedback report.

ManagerView360 is ideal for use in management coaching, supervisory training, management development programmes, and to support the developmental section of corporate performance evaluation systems.


By comparing the employee’s perception with those of their supervisor, peers and team members, PerformanceView360 provides an objective summary of non-supervisory or non-management staffs’ strengths and areas for development in 14 critical competencies required for competitive performance in 3 areas:

  • Project / task management
  • Interpersonal / team
  • Communication

PerformanceView360 is designed for non-supervisory and non-management personnel and can be used for all professional, technical, and administrative employees working either as independent contributors or as part of a team within your organisation.

PerformanceView360 is ideal for use in coaching, skills-based training programmes, succession/talent management programmes, career development and to support the developmental section of corporate performance evaluation systems.


Designed for employees at all levels, this tool is based on the latest conceptual models of Emotional Intelligence and provides the insight required to enhance relationship management skills by giving feedback on interpersonal, social, and communication competencies.

EIView360 assesses 74 different behaviours in 17 critical managerial competencies required for effective leadership and managerial effectiveness in 3 broad areas:

  • Communication
  • Relationship management
  • Self-management

The comprehensive feedback report is designed to enhance both self-awareness and relationship management skills. It helps individuals to recognise, understand and manage their interpersonal behaviour and emotions effectively. Emotional IntelligenceView360 is suitable for coaching, leadership and professional development programmes.

EIView360 was developed by Dr Kenneth M Nowack, a US-licensed psychologist and researcher in the area of 360° feedback and emotional intelligence. Dr Nowack is a member of Dr Daniel Goleman’s Consortium for Research on Emotional Intelligence in Organisations (Dan Goleman being the pioneering author of Emotional Intelligence, which was on the New York Times bestseller list for 18 months).


For clients looking for a complete customised approach, CustomView360 takes any existing competencies and questions and converts them into a web-based questionnaire, administration system and feedback reporting system all branded for the client. The reports can include coaching guides and development plans.

CustomView360 can handle single or dual rating scales with feedback possible from any number of client-defined rater types. E-mail instructions and website text are completely customizable. Choose from a range of standard on-line questionnaire and report options or we can work with you to create a report format to match your requirements or existing design guidelines, incorporating your logo and corporate colours.

The secure web system is fully automated, taking away many of the manual interventions associated with running a 360º feedback project. Data is collected on-line, e-mails are sent to each participant and then to each respondent upon nomination. Reminder e-mails are also sent ahead of the deadline, with reports available in PDF format once the deadline has passed. Administrators have access to a real-time tracking system to monitor completion status.

We can advise you on questionnaire design, administrative procedures and potential pitfalls for all stages of your project. All our services are carried out with strict security, and participation is completely private and confidential.

To discuss which 360º review tool and which approach would best suit your particular situation, please just give us a call on 01582 463460 and we’ll be happy to talk you through the options.