Readers' editor
What is a readers’ editor?
The readers’ editor is the Observer’s internal ombudsman. The job of the readers’ editor is “to collect, consider, investigate, respond to, and where appropriate come to a conclusion about readers’ comments, concerns, and complaints in a prompt and timely manner, from a position of independence within the paper”.
How to contact the readers’ editor
The Guardian News & Media global readers’ editor has responsibility for the Observer, Guardian and Guardian Weekly. To make a correction, or raise an issue about the Observer with the readers’ editor, email: observer.readers@theguardian.com; write to Readers’ Editor, The Observer, Kings Place, 90 York Way, London, N1 9GU; or telephone +44 (0)20 3353 4736.
Corrections
For the record is the Observer’s weekly corrections and clarifications column.
Column
The readers’ editor on... is an occasional column by the global readers’ editor about your suggestions, concerns, complaints and other issues.
Useful links

Guardian editorial code
Guardian style guide
Guardian global readers’ editor