Context: In addition, the company provides protection services, advisory services, multivendor hardware support, "how-to" support for software applications, collaborative support with many third-party vendors, and online parts and labor dispatching for customers who diagnose and troubleshoot their hardware. Dell also provides Dell ProSupport customers access to a crisis-center to handle major outages, or problems caused by natural disasters. Dell also provide on-line support by using the computer's service-tag that provides full list of the hardware elements installed originally, purchase date and provides the latest upgrades for the original hardware drivers.

Question: What kind of hardware support does Dell provide?
Answer: multivendor

Question: What kind of customers does Dell provide support to for major outages?
Answer: ProSupport

Question: What kind of support does Dell provide using a computer's service-tag?
Answer: on-line support

Question: What kind of software support does Dell provide?
Answer: Unanswerable

Question: What kind of hardware support doesn't Dell provide?
Answer: Unanswerable

Question: What kind of hardware support does IBM provide?
Answer: Unanswerable

Question: What kind of customers does Dell provide support to for minor outages?
Answer: Unanswerable

Question: What kind of support doesn't Dell provide using a computer's service-tag?
Answer: Unanswerable