United Airlines is facing a backlash on Twitter over its handling of a complaint about a dog that a passenger claims was left on an airport apron for half an hour in the pouring rain. Passenger Barbara Galletly tweeted a photo of the pet dog – snapped through a plane window covered with raindrops – as it sat in a crate on the rain-soaked tarmac in Houston, Texas. The photo sparked outrage among those who were unhappy that that the dog had been left outside in the cold and many weren’t satisfied with the airline’s reply to her tweet. Passenger Barbara Galletly's photo of the dog sparked a backlash against United Airlines on Twitter
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Passenger Barbara Galletly tweeted a photo of the dog in its crate
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Airline thanked her for the tweet and asked her to call PetSafe
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Photo sparked outrage among those who unhappy with dog's treatment
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