Apple's iPhone 5 received the biggest customer backlash following its launch in 2012, according to new research. One in five posts on social networks were critical of Apple's most recent handset, with the majority of people complaining about the introduction of a new power socket, the inaccuracy of Apple Maps and how similar the phone was to previous models. Samsung's Galaxy S4 received the least complaints - just 11 per cent - according to figures from analysts We Are Social. Apple's iPhone 5, pictured, was the most criticised handset on social networks after its launch in 2012, according to research by analysts We Are Social. One in five people complained about the device's power socket and lack of innovation
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The iPhone 5 was the most criticised handset on social networks
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One in five comments about the phone were negative following its launch
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Samsung's Galaxy S4 received the least complaints on Twitter and blogs
Less than a fortnight after the launch, @placeholder issued a statement apologising for the frustration Apple Maps had caused customers and recommended they try alternative mapping apps.