By Daily Mail Reporter PUBLISHED: 08:04 EST, 27 November 2013 | UPDATED: 17:22 EST, 27 November 2013 Jen Palmer (pictured) and her husband John have threatened to a lawsuit against Kleargear.com after it fined them $3,500 for posting a negative review A couple who were charged $3,500 for writing a bad review about an online shop have fought back and filed their own $75,000 lawsuit. Jen and John Palmer say their credit rating was damaged by the Kleargear.com fine and have appointed Public Citizen to represent them. Mr Palmer ordered a trinket from the company in 2008 but the order was cancelled when it was not delievered within 30 days.
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Jen and John Palmer say credit rating damaged by Kleargear fee
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Charged $3,500 after writing bad review of company online in violation of a non-disparagement clause in the terms and conditions
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Ordered desk ornament worth less than $20 as Christmas gift that was never delivered
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Couple's attorney now demanding situation be rectified with credit agencies and they be compensated $75,000
Nonprofit group @placeholder have now sent a letter to Kleargear threatning to file a lawsuit unless the situation is remedied.