Consumers left angry and confused after the botched Obamacare rollout now have something else to worry about: misleading letters from insurance companies. In Colorado, Kentucky and Washington, state insurance commissioners have come down on insurance companies for sending thousands of consumers letters that were either threatening, incorrect or omitted crucial information about the Affordable Care Act. The biggest offender: Humana, a Fortune 100 insurance company. Kentucky Insurance Commissioner Sharon Clark fined the Louisville-based company more than $65,000 after it sent more than 6,500 customers a letter Clark found "misleading." The August letter said that customers had to choose one of two options within 30 days: Either legally extend their current policy through next year or choose a new, more expensive policy that complies with Obamacare. The letter never mentioned buying insurance through the new exchange.
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Commissioners in 3 states have taken action against insurance companies
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Thousands of letters pressured policyholders, were incorrect or omitted exchange options
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Kentucky commissioner fined Humana $65,000 and ordered corrections mailed
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Missouri also looking at Humana letters; LifeWise prompts alert in Washington state
Also, I think, again, it was a lack of understanding of @placeholder law."