Shoppers have chosen John Lewis as their favourite retailer and Amazon as the UK’s best online store in a major consumer survey. Waitrose was chosen as the top food retailer, followed by Ocado and Asda, pushing out budget chains Aldi and Lidl. Sainsbury’s was voted favourite fashion retailer, Ikea was named best furniture store and Nike won the award for best in-store experience. Scroll down for video Top of the shops: John Lewis beat competitors in three categories of a consumer poll of 6,000 people John Lewis also won top spot in the customer service category and was favourite home retailer both in-store and online in the poll by Conlumino.
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Department store nabbing top spot something of a cliche, said analysts
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It won customer service category along with home and online retailer
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Also winning awards in Conlumino poll were HMV, Waitrose and Amazon
The retail analysts expressed ‘slight surprise’ at @placeholder’s success after criticism of the web giant’s efforts to minimise tax payments in the UK.
John Lewis, pictured, benefited alongside other names including Waitrose, @placeholder and online giant Amazon