PHOENIX, Arizona (CNN)  -- Jaime Andrade had just gotten out of the shower when the men came to snatch him. Jaime Andrade was kept in this closet for three days without food or water, police say. His wife, Araceli Valencia, was mopping the kitchen in their family home on a typical warm spring morning in Phoenix, Arizona, "when she suddenly felt a hard object pointed to the back of her head and a voice in Spanish tell her not to move," according to a Phoenix, Arizona, police investigative report. "I told you not to look at me!" Valencia heard one of the kidnappers bark as he struck Andrade across the head.
@highlight
Phoenix police investigated 368 kidnappings in 2008, 357 in 2007
@highlight
Human smuggler was tortured for days because kidnappers suspected he had cash
@highlight
Police say kidnappers cut, beat, shoot and electrocute victims to get their money
@highlight
Men kidnapped innocent 13-year-old girl after neighbor stole marijuana, police say
The torture would continue until @placeholder came up with the ransom, the kidnappers told her.
The tortured @placeholder was fortunate that police were able to find him.