A taxi driver travelled all the way to Amsterdam after accidentally breaking a souvenir that one of his passengers brought back from their holiday. Cabbie Kevin Gregg, 52, travelled 450 miles from Newcastle to the Dutch capital in pursuit of the irreparable windmill ornament for customer Hazel Lindley. He was under strict instructions from East Coast Taxis' managing director Paul Irwin who, after hearing what had happened, delivered an outstanding display of customer service. Taxi driver Kevin Gregg travelled to Amsterdam and back to buy a replacement windmill souvenir for Hazel Lindley after he accidentally broke the item Kevin Gregg was amazed he managed to find the souvenir shop so quickly in Amsterdam
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Taxi driver Kevin Gregg put a heavy bag on top of souvenir breaking it
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His boss at East Coast Taxis decided the windmill  needed replacing
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Gregg travelled from Whitley Bay to Amsterdam and found a replacement
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Kind-hearted driver says he 'felt sick' when he realised he had broke it
'We know that the souvenir windmill wasn't expensive but the fact is that Hazel couldn't get a replacement anywhere other than @placeholder and that was the challenge.'