Privacy Policy of E-Government Websites and the Effect on Users' Privacy
The rapid developments in information and communication technologies require citizens to provide more information to their government within the context of e-government. Providing personal information to e-government websites is necessary to benefit from its services, where providing such information over the Internet raises privacy concerns by users. This paper argues that a privacy policy can be a good guarantee for users' privacy and a factor that supports the intention to use e-government services. The literature and international reports were explored to understand the issues related to privacy policy in e-government and their importance to users. Principle by the OECD and FTC are widely used by researchers to set the stage for better development of privacy policies. Finally, two frameworks were proposed to guide future research and recognize the factors affecting the adoption process of e-government. Keywords—E-government, Privacy, Privacy policy, Security, FTC principles, OECD principles, proposed framework.