136 Lung cancer from symptoms to referral across the Lancashire and South Cumbria Network
multi-disciplinary approach. Through ILCOP the Royal College of physicians, The Roy Castle Lung Cancer Foundation, McMillan Cancer Support and National Lung Cancer Forum for Nurses developed a patient experience survey. This study reviewed the care provided to lung cancer patients by distributing the survey in the outpatient department over a 6 weeks in the West of Scotland Cancer Centre. 69 participants. 71% of patients completely understood the purpose of investigations for diagnosis. 73% felt the explanation of their diagnosis was clear. 85% of participants felt all their questions were answered adequately. 100% and 94% agreed they had enough privacy during examination and consultation, respectively. 93% were given details of specialist nurse for support. 80% felt their emotional support was met but highlighted delays in introduction of specialist nurses. 82% of those suffering from pain felt they were managed satisfactorily. 94% felt they were given just enough information with 90% rating it as excellent or very good. The questionnaire highlights the excellent quality and quantity of communication whilst maintaining privacy and meeting both the emotional and physical needs of the majority of patients. This emphasizes the need for a holistic approach to lung cancer care to improve patient care and satisfaction.