Peran Direktorat Jenderal Bea dan Cukai dalam Melakukan Pengawasan terhadap Pelaksanaan Sistem National Single Window (NSW) di Tanjung Priok Tahun 2010- 2012 dalam Rangka Mendukung Proses Pembentukan Komunitas Ekonomi ASEAN (ASEAN Economic Community/AEC)
This research analyzes and explain implementation of National Single Window System (NSW) at Port of Tanjung Priok related to import license and monitoring process undertaken by Directorate Customs and Excise in implementation of the system. In 2015 will officially formed ASEAN Economic Community, where NSW System is one thing that support the community by using that system as infrastructure to facilitating import licensing and improving supervision in import traffic. Before NSW System applied, process of import license is manually and will spend time in days. The problem is how is the process of import license in NSW System? How DJBC monitoring the import traffic after NSW System in Port of TanjungPriok applied? In this research, researcher used qualitative descriptive approach. This Research was conducted in Directorate Customs and Excise Office, East Jakarta. The data was collected from interviewing with Yan Inderayana and Tri Wahyudi as official and interviewing with importer who use NSW System, moreover the data collected from document. NSW System is electronic system that used one way for facilitate trading and information of import-export in ASEAN. Applying NSW System as effort to facilitate trading in ASEAN in order to easier and speeding the trading traffic.While surveillance under taken by DJBC for minimalize import smuggling and bribery is Early Warning Systems and formed Employee Complaint Line. DJBC have been doing the system as procedure, but in monitoring we can still get import smuggling and bribery caused by bad importer and attitudes and behavior of the employee is less discipline. Key words: Directorate Customs and Excise, NSW System, Port of Tanjung Priok