Improving the situation in the Service Company Hotel Services Wiesława Szwesta
The company’s problems with the outbreak of the pandemic: Due to the coronavirus outbreak (SARS-COV-2), the entire hotel industry is in an exceptional situation. The widespread quarantine and stagnation of tourism turned out to be very severe. The guidelines appearing in the Regulation of the Minister of Health ‘on the announcement of an epidemic emergency in the Republic of Poland’ concerned the activities of many companies. In one of the points of the Directive, there was also a provision to suspend the provision of tourist accommodation services until further notice. For more than a month, it was completely prohibited. Thus, all reservations made prior to the introduction of the Regulation were cancelled. Today, despite the abolition of bans, demand is much lower already in earlier years, due to citizens’ fear of infection, border closure for foreign tourists and reduced tourist traffic. The company cancelled all recurring events, a number of tourist stays and family events. Unfortunately, operating costs have not decreased, which is linked to operating at the limit of cost-effectiveness. The applicant expects that during the holiday period some of the losses will be compensated, but in the media there are warnings about the possible major re-emergence of the epidemic. The need to implement the project: What the hospitality market awaits after the epidemic will be even more challenging. Over the period of the pandemic, expenditure related to the operation of the facility has been incurred, some of the food has expired. The staff needed to be paid. The aid will be used for the company’s turnover – financing of wages, purchase of goods, maintenance of the facility, payment of bills. The company declares to maintain operation for at least 3 months.