Procedimientos administrativos-financieros y niveles de eficiencia del área financiera y negocios de la Cooperativa de Ahorro y Crédito " 9 de Octubre LTDA. ", Del cantón Salcedo correspondiente al período 2012. Propuesta manejo de un cuadro de mando integral ( BALANCED SCORECARD).
The research was conducted in order to assess the level of compliance with the
strategic planning of the “Cooperativa de Ahorro y Credito 9 de Octubre Ltda.”, ,
through the balanced scorecard management to the financial and business area
which was considered strategic issues , objectives, indicators , targets and
initiatives that were established in strategic planning and this will help to ensure
proper management for making decisions, being very important for institutional
benefit , since you can verify compliance with the objectives of the entity, the
relationship with their environment, and their operations . The research was
applied was as a bibliographic type to base the variables in the same field as was
done in the place where events developed and allow for solving the problems in
operational and administrative management of the institution. The information
was obtained through the use of instruments such as inquest, the same as those
applied to financial and business area of the company. The Balanced Scorecard
was performed to obtain a diagnosis and find the weaknesses and based on them
improve on administrative and financial management focusing on achievement of
objectives through the implementation of indicators in each of the financial and
customer perspectives so to assess the fulfillment of the goals that destine to
conclude the degree of efficiency in each of them with proper optimization of
existing resources.