Gaynor Lord: 'High probability' missing Norwich mum went into river - police - BBC News
Officers continue to search the Wensum as a friend recounts receiving two calls from the missing mum.
Julie Butcher said she received two calls from Gaynor Lord on Friday afternoon Image caption: Julie Butcher said she received two calls from Gaynor Lord on Friday afternoon

A friend of Gaynor Lord's, Julie Butcher, says she got two calls from her on Friday afternoon.

At 14:15 GMT Ms Lord called and asked where Ms Butcher was.

Ms Butcher said: "I said 'I'm at home' and I explained I was sorting out the internet and my phone rang and it was one of my clients and I had to speak to them. I said I would call her back and she said 'yes'".

She said she called Ms Lord back seven or eight minutes later but could not get through. So she tried again and left a voicemail before also sending a WhatsApp message, saying she was now free to talk.

"I think she was still at work when she called me, I don't know. But maybe that's why she couldn't answer," she said.

She received another call at 16:15 but said it "sounded like a pocket call; I could hear movement in her pocket".

Ms Butcher said she has replayed the conversation over and over again.

She said: "I keep going over the conversation. If I hadn't answered that call [from her client] would she have talked to me? I feel terrible. I feel so sorry for the family.

"It's not like Gaynor to do this."