{"content":[{"text":"Case study \n star of the south \n How a Cork firm is a shining example of an efficient, \n paperless practice","bbox":{"left":0.071429,"top":0.035175,"width":0.7227490000000001,"height":0.181216}},{"text":"Background \n BDM Boylan is a very successful and highly \n reputable law firm in Cork city with a team of \n professionals that understands the importance \n of using technology to provide their clients with \n the highest standards of client service. The \n firm has been careful to foster a culture that is \n committed to efficiency, client responsiveness as \n they move away from paper files to digital files.","bbox":{"left":0.071429,"top":0.27862,"width":0.40394299999999994,"height":0.18050000000000005}},{"text":"key. you can \n “Culture is the \n only change a culture \n the top down. If you \n from \n don’t have support at the \n partners table, [bringing in \n management \n a practice \n won’t work.” \n system]","bbox":{"left":0.54989,"top":0.299703,"width":0.32571399999999995,"height":0.17129}},{"text":"Challenge \n BDM Boylan had very busy litigation and \n property departments and the team needed help \n to organise the business to handle the caseload, \n improve efficiencies and deliver an even better- \n quality service for their clients.","bbox":{"left":0.071429,"top":0.483457,"width":0.40088,"height":0.1263289999999999}},{"text":"Solution \n While implementing Keyhouse Case \n Management the firm began to introduce \n workflows for their litigation and property work. \n They immediately started to put a process in \n place for scanning in all hard copy documents \n with structured naming conventions. This meant \n that the digital file was immediately available \n with all documents and emails being easily \n accessible.","bbox":{"left":0.528571,"top":0.585858,"width":0.39638799999999996,"height":0.196438}},{"text":"Pat Mullins, Senior Partner, told us: “Culture \n is the key. You can only change a culture \n from the top down. If you don’t have support \n at the partners table, [bringing in a practice \n management system] won’t work.”","bbox":{"left":0.071429,"top":0.622655,"width":0.367965,"height":0.08751500000000012}},{"text":"To become more efficient the firm had to adapt \n its work practices and take advantage of what \n a Keyhouse technology platform could do for \n them. The key challenge was to buy in and \n redefine their work processes and standards \n for the different areas of work, for example, in \n litigation in the compilation and building of briefs \n for counsel.","bbox":{"left":0.071429,"top":0.723105,"width":0.400454,"height":0.141621}},{"text":"As Pat says, “The search functionality within the \n file itself is invaluable. The ability to be able to \n share information allows for purposeful meetings \n with clients. I am constantly looking at ways to use","bbox":{"left":0.528571,"top":0.795166,"width":0.39997399999999994,"height":0.06945800000000002}}],"images_bbox":[{"left":0.511232,"top":0.53033,"width":0.355127,"height":0.042377},{"left":0.056536,"top":0.92212,"width":0.299243,"height":0.06693}],"images_bbox_not_text_overlap":[{"left":0.511232,"top":0.53033,"width":0.355127,"height":0.042377},{"left":0.056536,"top":0.92212,"width":0.299243,"height":0.06693}]}