{"content":[{"text":"Performance Impacts of IT Usage","bbox":{"left":0.117647,"top":0.045049,"width":0.22952,"height":0.016298}},{"text":"Journal of International Technology and Information Management","bbox":{"left":0.420923,"top":0.045049,"width":0.4574120000000001,"height":0.016298}},{"text":"Performance Impacts of Extent of Information Technology Usage \n Adam S. Maiga \n Florida International University \n USA","bbox":{"left":0.134314,"top":0.088659,"width":0.731395,"height":0.096811}},{"text":"Fred A. Jacobs \n Auburn University Montgomery \n USA \n & \n Mid-Sweden University \n SWEDEN \n & \n Georgia State University \n USA","bbox":{"left":0.363726,"top":0.199333,"width":0.27215600000000006,"height":0.16037899999999997}},{"text":"ABSTRACT","bbox":{"left":0.446471,"top":0.373576,"width":0.10680399999999995,"height":0.020984999999999976}},{"text":"The link between IT investment and firm performance is indirect due to the effect of moderating \n variables. Employing a sample of 589 manufacturing firms based in the U.S., building on \n resource- and knowledge-based theories and the marketing literature, we use structural equation \n modeling to investigate the relationship between firm extent of IT usage, knowledge acquisition \n from customers and suppliers, competitive advantage and firm financial performance. Our \n results indicate that firm extent of IT usage positively impacts both knowledge from both \n customers and suppliers, which positively affect firm competitive advantage that, in turn, \n positively impacts firm financial performance. Further, our results indicate that both knowledge \n and competitive advantage play a mediating role between firm extent of IT usage and its \n financial performance.","bbox":{"left":0.117647,"top":0.40953,"width":0.764902,"height":0.17531799999999992}},{"text":"INTRODUCTION","bbox":{"left":0.421569,"top":0.600091,"width":0.15690200000000004,"height":0.02098500000000003}},{"text":"Information technology (hereafter IT) has become the generally accepted term that encompasses \n a broad array of communication media and devices such as voice mail, e-mail, voice and \n videoconferencing, the internet, groupware and corporate intranets, car phones, fax machines, \n and personal digital assistants (Li, Ryerson, Timothy, Shih & Frederick, 2008). Many companies \n have invested heavily in IT in the expectation of enhancing their performance. However, \n research to date on whether IT contributes to firm performance has persistently yielded mixed \n results. For example, Anand, Manz and Glick (1998) argue that for firms to be successful they \n must complement IT with knowledge, and Tippins and Sohi (2003) suggest that the performance \n of IT can be enhanced when firms use it to develop knowledge stores about its customers, \n markets, and about other factors that influence performance. From the knowledge-based view of \n the firm, knowledge is an important resource for sustainable competitive advantage (Liao & Hu, \n 2007). Knowledge provides useful ideas related to internal and external opportunities and threats \n that are relevant in formulating strategy to gain competitive advantage in terms of quality \n improvement and lower costs (Zhang & Lado, 2001), and reduced time-to-market (Porter, 1980; \n Wang & Ahmed, 2004).","bbox":{"left":0.117647,"top":0.6345,"width":0.764902,"height":0.264151}},{"text":"277","bbox":{"left":0.487647,"top":0.938538,"width":0.02460699999999999,"height":0.017417000000000016}}],"images_bbox":[],"images_bbox_not_text_overlap":[]}