{"content":[{"text":"SETTING UP FOR SUCCESS: COACH TOOLKIT \n June 2021","bbox":{"left":0.243552,"top":0.143732,"width":0.5127790000000001,"height":0.04188800000000001}},{"text":"FtP COACH TIPS","bbox":{"left":0.117645,"top":0.221309,"width":0.18292399999999998,"height":0.01946400000000001}},{"text":"What do I need to know as a new coach? \n 1. Know Each Pharmacy’s “Why” - “Why did they get involved in Flip the \n Pharmacy?” The more you can relate what you are asking them to do to their why, \n the better the results. \n 2. Talk Less, Ask More Questions – You will be surprised at the insights you can \n gain by listening \n 3. Use the EAT acronym when thinking about your role as a coach \n E- Encourage: Be an encourager to your pharmacies \n A- Accountable: Hold them accountable to their commitments \n T- Tips: If you have any insights or best practices... share them","bbox":{"left":0.176464,"top":0.260696,"width":0.7057519999999999,"height":0.17712699999999998}},{"text":"How do I grow as a coach and make sure I am effective in my role? \n 1. Attend the FtP Coaching Webinars \n 2. Actively Engage with other Coaches (both on your own team and outside of your \n team) \n 3. Develop a Consistent Cadence with your Pharmacies (When you Meet and What \n you will Cover)","bbox":{"left":0.176471,"top":0.456156,"width":0.696529,"height":0.10712100000000002}},{"text":"What will help the pharmacies I coach succeed? \n 1. Reduce the pains and stress associated with workload \n i. It can be hard to add practice transformation activities to workflow \n ii. Paramount to get as many staff involved in the process, as possible \n 2. Reduce the pains and stress associated with managing people and conflict \n i. Utilize techniques taught in the ADDITIONAL RESOURCES section \n ii. Pharmacists don’t struggle with talking to patients about healthcare \n iii. Managing conflict and different personalities are the areas that \n pharmacists struggle and are inefficient (Good news... you can help them \n thrive in these areas as a coach!) \n 3. Build a framework to improve engagement between pharmacist/staff, \n pharmacist/patient, coach/pharmacy champion, pharmacist/political leaders \n i. Pharmacists are great at using motivational interviewing and connecting \n with patients on an individual level. Your job as a coach is to connect with \n the pharmacy the same way. \n ii. Pharmacists are having to get more involved with key policy makers to \n help protect our profession and drive it forward. While the skills you use \n to connect with staff and patients will serve you well there is one other key","bbox":{"left":0.176471,"top":0.581611,"width":0.705784,"height":0.318333}},{"text":"1","bbox":{"left":0.495294,"top":0.937578,"width":0.009020000000000028,"height":0.015437000000000034}}],"images_bbox":[{"left":0.813725,"top":0.928474,"width":0.128023,"height":0.047963},{"left":0.076716,"top":0.936048,"width":0.092484,"height":0.030177}],"images_bbox_not_text_overlap":[{"left":0.813725,"top":0.928474,"width":0.128023,"height":0.047963},{"left":0.076716,"top":0.936048,"width":0.092484,"height":0.030177}]}