{"content":[{"text":"Faster time to revenue and a better client \n experience for a Tier 1 Financial Institution \n This case study explains how Efficient Frontiers International (EFI) worked with their client to \n effectively onboard some of the largest customers in the world, including multi-jurisdictional \n corporates, top shipping companies and large investment firms.","bbox":{"left":0.083742,"top":0.120568,"width":0.7754530000000001,"height":0.12124899999999998}},{"text":"EFI had previously collaborated with one of its clients, a global Financial \n Institution (FI), to deliver a large KYC-remediation programme \n (Programme) within tight time constraints and within budget.","bbox":{"left":0.304762,"top":0.31626,"width":0.5962780000000001,"height":0.05032700000000001}},{"text":"EFI designed and integrated a robust workflow process into the \n Programme, allowing the client to gain direct access to the progress \n tracking tool and receive Management Information (MI) based on the \n real time tracking. This has also allowed EFI to rapidly deploy measures \n where blockers or outlier Customer Due Diligence (CDD) required \n additional resources to resolve.","bbox":{"left":0.304762,"top":0.378026,"width":0.5940270000000001,"height":0.09665100000000004}},{"text":"Uplifting the Customer \n Onboarding Programme \n Having successfully concluded the \n remediation programme, the client looked \n to improve its onboarding process for new \n customers. It sought to design a process \n that achieved the right balance between \n minimising unnecessary customer friction \n and ensuring consistent delivery in fulfilling \n its KYC and CDD regulatory requirements.","bbox":{"left":0.132936,"top":0.499665,"width":0.360914,"height":0.19011100000000003}},{"text":"EFI - Working \n towards a Solution \n EFI was able to leverage knowledge \n obtained from having collaborated with \n the client on its remediation programme. \n The team was able to quickly scope the \n client’s existing KYC workflow and, based \n on having worked with it, identify steps \n where improvements could be made.","bbox":{"left":0.535915,"top":0.499665,"width":0.344865,"height":0.17467}},{"text":"The client’s focus was on its Investment \n Banking activities, known for their \n complexity of customer structures and \n arrangements. The client planned to \n resource a specialist KYC and CDD \n compliance team and sought additional \n experienced support for that team, as the \n new process was being embedded.","bbox":{"left":0.132942,"top":0.701215,"width":0.348846,"height":0.12753400000000004}},{"text":"Sharing the insight, tools and resources EFI \n had gained from working closely with the \n client, EFI’s highly experienced Anti-Money \n Laundering (AML) team worked \n with the client’s front office team to \n transform a labour intensive and time- \n consuming process into a more robust \n and optimal workflow.","bbox":{"left":0.535915,"top":0.685774,"width":0.35580100000000003,"height":0.12753400000000004}},{"text":"Our operational expertise allows you to \n scale your business with confidence.","bbox":{"left":0.087699,"top":0.917366,"width":0.26136399999999993,"height":0.029807999999999946}},{"text":"Contact us to discuss how to \n transform your operational efficiency:","bbox":{"left":0.678571,"top":0.917366,"width":0.252401,"height":0.029807999999999946}},{"text":"in Follow EFI","bbox":{"left":0.086684,"top":0.955481,"width":0.08580899999999998,"height":0.01613399999999998}},{"text":"www.efilimited.com","bbox":{"left":0.221627,"top":0.956063,"width":0.131435,"height":0.015554999999999986}},{"text":"sales@efilimited.com","bbox":{"left":0.711011,"top":0.956084,"width":0.14391900000000002,"height":0.015554999999999986}}],"images_bbox":[],"images_bbox_not_text_overlap":[]}