{"content":[{"text":"move requests to Will Supply/In Process to allow for additional processing if \n necessary, but should check the SHAREit Request Manager Workflow section \n for further guidelines on total processing time. \n Days to Supply - Libraries should configure their Days to Supply to 21 days. This \n allows the software to automatically change the status of requests to Not \n Received at 3 weeks after a request is marked Shipped, so libraries can \n consistently investigate shipping delays. \n Days to Return - Libraries should set their Days to Return to a minimum of 42 \n days so that Shipped requests do not move to Overdue before they can be \n Received. This allows libraries to accommodate the expected normal interlibrary \n loan period of 1.5 weeks to deliver/ship; 2-3 weeks on loan and 1.5 weeks return \n shipment. Please Note: If a library makes use of a Lending Policy they should set \n their “Loan Period” setting (aka the Days to Return) to zero (0) so the system \n makes use of their Participant Record setting instead. Check-out our Lending \n Policy guide for more information.","bbox":{"left":0.235327,"top":0.093939,"width":0.643707,"height":0.274155}},{"text":"o","bbox":{"left":0.205915,"top":0.148169,"width":0.011767,"height":0.017164000000000013}},{"text":"o","bbox":{"left":0.205915,"top":0.222108,"width":0.011767,"height":0.017163999999999985}},{"text":"","bbox":{"left":0.147098,"top":0.3868,"width":0.009019,"height":0.018562000000000023}},{"text":"SHAREit libraries should also always make use of the Holiday List to indicate when they \n are closed for extended periods (greater than 1 week). As the system automatically \n skips closed libraries, this helps route requests faster to other libraries without \n languishing at unstaffed libraries.","bbox":{"left":0.176503,"top":0.390669,"width":0.695388,"height":0.07060700000000003}},{"text":"SHAREit Request Manager Workflow: \n ILL Staff should create, edit & process all provincial partner requests within their SHAREit \n Request Manager, including those sent to ISO lender libraries (eg. UVic). Any Borrower \n requests that aren’t routed through the Illume service, may be subject to fees by the lender \n library. For example, if a SHAREit borrower library requests directly from a Relais lender library \n via email or web portal.","bbox":{"left":0.117686,"top":0.49673,"width":0.7529540000000001,"height":0.11032900000000001}},{"text":"","bbox":{"left":0.147098,"top":0.617583,"width":0.009019,"height":0.018561999999999967}},{"text":"Borrower Request Creation – ILL Staff and/or Patrons should create all provincial \n borrower requests directly in Illume according to the following recommendations: \n o ILL Staff should first try requesting from an existing Union Database (UDB) or \n Z39.50 target record with a preferred automatic lender list build before creating \n a blank request to target a specific last resort lender. \n o When requests are created they should always make use of the ERTI automatic \n Smart-build that uses Preferred and System-wide Lender Lists optimised for \n load-balancing requests across the system. ILL Staff should not manually update \n the automatic Lender List field created using the automatic optimised load- \n leveling. \n o Blank requests should only be created using the SHAREit Blank Request Form, \n after contacting the desired lender library, when it’s necessary to bypass lender \n policies (eg. for print disabled) or erroneous live shelf checks.","bbox":{"left":0.176503,"top":0.621452,"width":0.699312,"height":0.23716000000000004}},{"text":"Illume: Best Practices for SHAREit Libraries","bbox":{"left":0.117686,"top":0.922242,"width":0.335827,"height":0.015152000000000054}},{"text":"March 11, 2021","bbox":{"left":0.757173,"top":0.922242,"width":0.12529100000000004,"height":0.015152000000000054}}],"images_bbox":[],"images_bbox_not_text_overlap":[]}