{"content":[{"text":"i. You will support our Customer Success Managers with their \n highest value clients providing administration and input into \n the client success plan. \n ii. Take responsibility of some high priority clients giving them \n extra support with their subscription. \n iii. Administer a high number of small and short subscription \n clients through our customer portal. \n Support efficient and collaborative internal ways of working and \n processes. \n a. You will be active within our customer CRM ensuring all contact \n details and conversations are kept up to date. \n b. You will input into our daily customer success scrums and process \n improvement sprints.","bbox":{"left":0.181854,"top":0.083207,"width":0.684528,"height":0.22525000000000003}},{"text":"3.","bbox":{"left":0.151616,"top":0.203232,"width":0.015945999999999988,"height":0.01949999999999999}},{"text":"Person Specification:","bbox":{"left":0.121378,"top":0.3318,"width":0.20004500000000003,"height":0.019500000000000017}},{"text":"•","bbox":{"left":0.151616,"top":0.366264,"width":0.00853000000000001,"height":0.016064999999999996}},{"text":"You will be a team player, committed to and motivated by the success of \n the team. You will be willing to go the extra mile when needed. \n You will have an eye for detail. \n A confident and professional manner with excellent written, phone and \n conversational skills. \n You will have a positive, can do attitude. \n You will be committed to your own self development, taking time to \n understand our industry, our products and our customers. \n You will be a problem solver, using your own initiative as well as reaching \n out and learning from others. \n You are agile, attentive and able to manage your own time and workload \n effectively \n You will own your work, taking personal responsibility to exceed \n expectations, admit and learn from mistakes and celebrate successes","bbox":{"left":0.181854,"top":0.364289,"width":0.680469,"height":0.229526}},{"text":"• \n •","bbox":{"left":0.151616,"top":0.398762,"width":0.00853000000000001,"height":0.03231400000000001}},{"text":"• \n •","bbox":{"left":0.151616,"top":0.44751,"width":0.00853000000000001,"height":0.032313999999999954}},{"text":"•","bbox":{"left":0.151616,"top":0.496257,"width":0.00853000000000001,"height":0.01606500000000005}},{"text":"•","bbox":{"left":0.151616,"top":0.52847,"width":0.00853000000000001,"height":0.016064999999999996}},{"text":"•","bbox":{"left":0.151616,"top":0.560969,"width":0.00853000000000001,"height":0.016064999999999996}},{"text":"Work Experience, Knowledge & Skills:","bbox":{"left":0.121378,"top":0.622289,"width":0.36119500000000004,"height":0.019499999999999962}},{"text":"•","bbox":{"left":0.151616,"top":0.657038,"width":0.00853000000000001,"height":0.016064999999999996}},{"text":"1 year’s recent administration experience with regular direct contact with \n customers \n HTML experience \n Computer literate – MS Office, CRM systems, Google admanager \n Basic knowledge of student and graduate recruitment processes \n Proactive, adaptable and a quick learner \n A confident and professional manner with excellent written, phone and \n conversational skills \n Focused, conscientious, efficient with excellent time management skills \n Collaborate with peers and other people inside and outside the business","bbox":{"left":0.181854,"top":0.655063,"width":0.68311,"height":0.1656700000000001}},{"text":"• \n • \n • \n • \n •","bbox":{"left":0.151616,"top":0.689251,"width":0.00853000000000001,"height":0.08191700000000002}},{"text":"• \n •","bbox":{"left":0.151616,"top":0.787317,"width":0.00853000000000001,"height":0.032598999999999934}},{"text":"Other Information \n • Permanent role – 37.5 hours per week between Monday to Friday 9.00 – 5.30pm \n • 3-month probationary period","bbox":{"left":0.121378,"top":0.849207,"width":0.6680210000000001,"height":0.05230999999999997}}],"images_bbox":[],"images_bbox_not_text_overlap":[]}