{"content":[{"text":"Will a meter reader still need to visit to read the meter?","bbox":{"left":0.117647,"top":0.112424,"width":0.45477700000000004,"height":0.015151999999999999}},{"text":"The City of Boerne staff will not be on site to read meters monthly but will continue to need \n access to the meter for periodic safety and quality assurance testing as well as inspections and \n maintenance.","bbox":{"left":0.117647,"top":0.149394,"width":0.7518670000000001,"height":0.052122}},{"text":"Will this affect meter reader jobs?","bbox":{"left":0.117647,"top":0.223333,"width":0.277715,"height":0.015151999999999999}},{"text":"No, not for existing personnel. Our meter readers are being retrained to be meter technicians \n and will continue to be a vital part of our Customer Service & Billing Department. The AMI \n project has allowed the city to maintain existing staff levels even with the growth in meters \n over the last 5 years and will continue to help defer or delay the need to add staff.","bbox":{"left":0.117647,"top":0.260455,"width":0.7496229999999999,"height":0.070606}},{"text":"What are the benefits of the AMI meter?","bbox":{"left":0.117647,"top":0.352879,"width":0.332806,"height":0.015151999999999999}},{"text":"Improved reliability – AMI meters will automatically provide outage status alerts indicating \n potential outage locations and faster problem resolution.","bbox":{"left":0.117647,"top":0.389849,"width":0.722559,"height":0.03363699999999997}},{"text":"Enhanced Customer Service & Conservation – AMI meters will be read remotely providing \n faster and more accurate readings. Trips by meter technicians to individual properties will \n become rare events, and it will allow our staff to help customers troubleshoot high bills and \n improve conservation efforts by providing information about their consumption patterns.","bbox":{"left":0.117647,"top":0.445303,"width":0.730302,"height":0.07075900000000002}},{"text":"Leak detection & resolution improvement – Water leaks can be detected earlier due to the \n availability of more frequent meter readings and time of day usage information.","bbox":{"left":0.117647,"top":0.537879,"width":0.7228919999999999,"height":0.03363700000000003}},{"text":"Have the meters been tested for accuracy?","bbox":{"left":0.117647,"top":0.593334,"width":0.348303,"height":0.015152000000000054}},{"text":"Yes. The accuracy of the equipment used by the AMI meter manufacturer conforms to \n standards set by the National Electric Manufacturers Association (NEMA) and the American \n National Standards Institute (ANSI) and ongoing quality assurance testing will take place.","bbox":{"left":0.117647,"top":0.630304,"width":0.727357,"height":0.052121000000000084}},{"text":"Do I own the meter?","bbox":{"left":0.117647,"top":0.704243,"width":0.16752,"height":0.015152000000000054}},{"text":"No. The AMI meter is owned by the City of Boerne Utilities just as it is today.","bbox":{"left":0.117647,"top":0.741213,"width":0.6082829999999999,"height":0.015152000000000054}},{"text":"Can I purchase and install or remove my own meter?","bbox":{"left":0.117647,"top":0.778334,"width":0.429471,"height":0.015152000000000054}},{"text":"No. It is illegal and unsafe to do so. The City of Boerne owns and maintains the metering \n equipment. This includes electric, gas, and water meters used for measurement and billing, \n and other equipment such as transformers on the ground or on a pole. Removing or tampering \n with City of Boerne property creates a safety issue, which may result in termination of service, \n and is considered a crime. If done improperly it can result in serious injury or death.","bbox":{"left":0.117647,"top":0.815304,"width":0.760599,"height":0.08909100000000003}}],"images_bbox":[],"images_bbox_not_text_overlap":[]}