{"content":[{"text":"Step 3 – Contact the Parent Complaint Unit","bbox":{"left":0.119966,"top":0.069199,"width":0.430214,"height":0.019861000000000004}},{"text":"The parent complaint unit will assist all parties to work towards a resolution. Parents \n will need to submit their complaint in writing to:","bbox":{"left":0.119966,"top":0.107824,"width":0.729865,"height":0.03611700000000001}},{"text":"Manager, Parent Complaint Unit \n Level 6 \n 31 Flinders Street \n Adelaide SA 5000 \n Or email – DECD.parentcomplaint@sa.gov.au","bbox":{"left":0.119966,"top":0.162266,"width":0.399656,"height":0.09084400000000001}},{"text":"If the complaint or concern involves another member of the school community it is very \n important that families contact the Principal immediately and under no circumstances \n approach other children or family members.","bbox":{"left":0.119966,"top":0.27172,"width":0.755009,"height":0.054073999999999955}},{"text":"A brochure is available from the front office that gives more detail about the \n Department of Education and Child Development Parent Concerns and Complaints Policy \n and Procedures.","bbox":{"left":0.119966,"top":0.344404,"width":0.749802,"height":0.05435899999999999}},{"text":"At Pooraka Primary School……","bbox":{"left":0.119966,"top":0.416942,"width":0.27725299999999997,"height":0.019861000000000018}},{"text":"Everyone has the right to feel safe. \n Everyone has the right to be treated with respect","bbox":{"left":0.250972,"top":0.456562,"width":0.500232,"height":0.039814000000000016}}],"images_bbox":[],"images_bbox_not_text_overlap":[]}