Ideas for product improvement
So currently I’m working on a project(at my company) where a user can ask our system(through a chat UI) to perform certain task based on user Natual Language input i.e. send a email to X person. We are able to get the data of X person from database and then use the same data to generate an email body, get a confirmation from the user about the email address and body of the email, once confirmed we send the email. This was a very basic example, we perform quite complicated tasks and would like to know from experts here, how do we improve our chat based product i.e. one of easiest way is to ask the user when it wants to close the chat, about how was the experience and for bad experience actually look at the chat history to figure out what went wrong. Can you guys suggest how the industry is implementing/improving their product. Any ideas are welcomed
2024-10-10T10:39:28Z
I don’t have any ideas, but most of the systems that many people want have already been created or are in the process of being created.github.comGitHub - MauriPT/llm-email-classification: Email Classification with LLMEmail Classification with LLManalytix.nl – 17 Jul 24Running a Self-Hosted LLM for Email Address Classification | analytix.nlRecently I was asked to come up with a solution to classify a large list of tens of thousands of email addresses based on their details. Although the original request was a bit different, for this blog post I will make the example of classifying the...Advice on an email classification problemBeginnersI’m an intern at a company that provides AI-based solutions to pharma companies. I’m currently working on a email classification project, specifically, we’re trying improve it’s accuracy and ultimately reduce the False Negative Rate(FNR). In the current deployment, we’re taking an email conversation thread and passing it as a prompt to a proprietary LLM and it reads and returns a class as an output. For the last 1.5 months, we’ve been trying to improve the system prompt to the LLM to improve the…